4/10 Poor
Christine
Traveled with family
Nov 28, 2025
Arrived late, dragging luggage while the front desk staff watched like we were invisible—no greeting, no help. I had requested a walk-in shower days earlier for an elderly relative and was promised it was handled. It wasn’t. The room had steps, no walk-in shower, and a putrid smell. The front desk said they couldn’t move us until noon… until I mentioned checking out and requesting a refund. Suddenly an “upgrade” appeared. Even that room didn’t have basic items like mugs. Although our experience started off terribly, Aron did his best to accommodate us and ultimately changed our minds about checking out. (Beware of stairs, not recommended for ppl with walking disabilities)



Christine
Stayed 3 nights in Nov 2025































