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"The hotel is beautiful and the staff did an excellent job. " More

By a verified traveler on Mon 10 Sep 2018

Hotel Description

Family-friendly 5-star hotel near Czech National Museum

City center stay

Within a 10-minute walk of this Prague 1 hotel, you'll find Powder Tower and Municipal House Hall. Wenceslas Square and Palladium Shopping Centre are also within half a mile (1 km).

Luxury amenities

A full-service spa, 2 restaurants, and an indoor pool are all featured at this smoke-free hotel. Families will appreciate the onsite laundry facilities, kid-friendly dining, and in-room childcare. Enjoy the 24-hour fitness center and perks like free WiFi.

Free WiFi, LCD TVs

The 152 soundproofed guestrooms offer free WiFi and 24-hour room service. LCD TVs come with satellite channels, and other amenities include minibars and premium bedding.

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$111* Per night/room Jun 21 - Jun 22

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premium Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premium Room (Extra Large Extra Bed 3 adults)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Premium Room (Extra Large ExtraBed 2adults+1child)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Premium Room (Extra Large)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

NH Collection Prague Carlo IV ratings based on 4 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for NH Collection Prague Carlo IV

Everyone (2)
5 out of 5

Posted by on Jan 19, 2019

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Comment from Hotel Management

Feb 6, 2019 by Kateřina Chocholoušová Front Desk Manager

Dear Valued Guest, On behalf of the entire team of Carlo IV Prague, I would like to thank you for taking the time to evaluate our hotel. The team and I are delighted to see your ratings; we are pleased that our efforts have made you feel welcome and well looked after. Thank you for staying at the Carlo IV Prague Hotel and we hope you choose to stay with us again whenever your travel needs bring you back to Prague. Sincerely,

5 out of 5
The hotel is beautiful and the staff did an excellent job.

Posted by on Sep 10, 2018

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Comment from Hotel Management

Oct 30, 2018 by Olga Mantilla, Director of Operations

thank you for choosing the Carlo IV, The Dedica Anthology, Autograph Collection for your recent travels to Prague. My name is Olga Mantilla and I am the Director of Operations at the property. It means a lot to my team and myself that you took the time to send us this message. I will be sure to share your feedback with the entire team. They love knowing that guests appreciate their service. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication of our team members takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values. If you’re traveling to our area again soon, don’t hesitate in contact me. This will always be your house in Prague! Have a wonderful evening!

4 out of 5

Carlo IV Hotel Prague

Centrally located, luxurious with excellent customer service. I particularly enjoyed the restaurant/bar and the cigar room. Very nice and spacious rooms, although some rooms that are not part of the original structure are not easy to get to.\n\nOverall a great hotel.

Posted by on Dec 20, 2007

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1 out of 5

Worst Experience

I could go on and on about how bad this expereience was... Whenever I asked about advertised/promised services I was told, ""oh no, you have cheap internet rate - that is not included."" Nice facade, but when the rubber hit the road, there was rude, inconsiderate service, and a variety services that were never provided or available. Hated it.

Posted by on Aug 19, 2006

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About the NH Collection Prague Carlo IV

Location Senovazne Namesti,13, Prague, 11000

Property Features

NH Collection Prague Carlo IV offers its guests a full-service spa, an indoor pool, and a spa tub. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1615 square feet (150 square meters) and includes a conference center. A 24-hour fitness center, a sauna, and spa services are also featured at the luxury NH Collection Prague Carlo IV. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Prague hotel is smoke free.

  • 152 guestrooms or units
  • 4 levels
  • 2 buildings
  • 2 dining venues
  • 1615 sq ft of conference space
  • 150 sq m of conference space
  • Built in 1890
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces) , Offsite parking discounted rates available

Transport

  • Airport: Vaclav Havel Airport (PRG) (17.2 km / 10.7 mi)
  • Train station: Prague-Masarykovo Station (0.8 km / 0.5 mi)
  • Metro station: Hlavní Nádraží (ul.Bolzanova) Stop (0.2 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

NH Collection Prague Carlo IV offers 152 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. LCD televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. This Prague hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11 AM.

Inn Ox Lounge - This restaurant specializes in Mediterranean cuisine and serves dinner only.

Inn Ox Bar - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Lobby Café - This café specializes in Mediterranean cuisine and serves breakfast and lunch. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Guests under 15 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby

Spa Services

Carlo IV Spa has 3 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body wraps. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.

  • Number of treatment rooms 3
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hot stone massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 3
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for CZK 1750.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CZK 900 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 55 lbs)
  • Food and water bowls and litter boxes are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • One child stays free
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CZK 21 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: CZK 675 per person (approximately)
  • Airport shuttle fee: CZK 890 per person (one way)
  • Self parking fee: CZK 650 per night
  • Nearby parking fee: CZK 650 per day
  • Pet fee: CZK 900 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CZK 1750.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Autograph Collection Prague
  • Boscolo Prague Autograph Collection Hotel
  • Boscolo Autograph Collection Hotel Prague
  • Boscolo Autograph Collection Prague
  • Boscolo Prague
  • Boscolo Prague Autograph Collection
  • Prague Boscolo
  • Boscolo Prague, Autograph Collection Hotel Prague
  • Carlo Iv Hotel Prague
  • Carlo Iv Prague
  • Boscolo Autograph Collection
  • Carlo IV Dedica Anthology Autograph Collection Hotel Prague
  • Carlo IV Dedica Anthology Autograph Collection Hotel
  • Carlo IV Dedica Anthology Autograph Collection Prague
  • Carlo IV Dedica Anthology Autograph Collection
  • Carlo IV ca Anthology Autogra
  • Nh Collection Prague Carlo Iv
  • NH Collection Prague Carlo IV Hotel
  • NH Collection Prague Carlo IV Prague
  • NH Collection Prague Carlo IV Hotel Prague
  • Carlo IV The Dedica Anthology Autograph Collection

You should know

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.