Holiday Inn Portsmouth by IHG

4.0 star property
4-star spa hotel near Gunwharf Quays

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Photo gallery for Holiday Inn Portsmouth by IHG

Fitness facility
Premium bedding, desk, blackout drapes, iron/ironing board
Bar (on property)
Exterior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

Explore the area

View in a map
Pembroke Road, Portsmouth, England, PO1 2TA
  • Place, University of Portsmouth
    ‪4 min walk‬
  • Place, Clarence Pier
    ‪4 min walk‬
  • Place, Gunwharf Quays
    ‪11 min walk‬
  • Airport, Southampton (SOU)
    ‪29 min drive‬

Room options

Premium Room, 1 Double Bed with Sofa bed

8.4 out of 10
Very good
(20 reviews)
  • 209 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed, Accessible

  • 209 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room

7.8 out of 10
Good
(10 reviews)
  • 209 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • 209 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

Standard Room, 2 Twin Beds

8.2 out of 10
Very good
(28 reviews)
  • 209 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed

7.6 out of 10
Good
(75 reviews)
  • 209 sq ft
  • Sleeps 2
  • 1 Double Bed

Premium Room, 1 Double Bed

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

Premium Room, 1 Double Bed, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Sea View (Minifridge)

7.4 out of 10
Good
(3 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Twin Beds, Sea View (Minifridge)

8.6 out of 10
Excellent
(4 reviews)
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 2 Twin Beds, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Portsmouth

Close to the beach.Your stay at this Portsmouth hotel places you within a 10-minute walk of Clarence Pier and Southsea Hoverport. University of Portsmouth and Square Tower are also within half a mile (1 km).

What's nearby

  • University of Portsmouth - 4 min walk - 0.3 miles
  • Clarence Pier - 4 min walk - 0.3 miles
  • Gunwharf Quays - 11 min walk - 0.6 miles
  • Portsmouth Guildhall - 13 min walk - 0.7 miles
  • Portsmouth Historic Dockyard - 3 min drive - 1.3 miles

Getting around

  • Portsmouth Harbour Station - 19 min walk
  • Southampton (SOU) - 43 min drive

Restaurants

  • ‪Coffee Cup - ‬6 min walk
  • ‪Florio’s D’italia - ‬7 min walk
  • ‪Tokyo Table - ‬4 min walk
  • ‪Sea Side Fish & Chips - ‬7 min walk
  • ‪Clarence Pier - ‬8 min walk

About this property

Holiday Inn Portsmouth by IHG

4-star spa hotel near Gunwharf Quays
Holiday Inn Portsmouth by IHG offers its guests a full-service spa, an indoor pool, and a hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 9 meeting rooms. Event space at this hotel measures 4919 square feet (457 square meters) and includes a conference center. A fitness center, a sauna, and spa services are also featured at the business-friendly Holiday Inn Portsmouth by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Portsmouth hotel is smoke free.

  • 1 building
  • 166 guestrooms or units
  • 6 levels
  • 4919 sq ft of conference space
  • 457 sq m of conference space
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Holiday Inn Portsmouth by IHG offers 166 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, and sports massages.

Similar properties

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 5 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with premium channels

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Self parking fee: GBP 5 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. 

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Portsmouth
Holiday Inn Portsmouth
Portsmouth Holiday Inn
Holiday Inn Express Portsmouth - Gunwharf Quays Hotel Portsmouth
Holiday Inn Portsmouth Hotel
Holiday Inn Portsmouth Hotel Portsmouth
Holiday Inn Portsmouth
Portsmouth By Ihg Portsmouth
Holiday Inn Portsmouth by IHG Hotel
Holiday Inn Portsmouth an IHG Hotel
Holiday Inn Portsmouth by IHG Portsmouth
Holiday Inn Portsmouth by IHG Hotel Portsmouth

Frequently asked questions

How close is Holiday Inn Portsmouth by IHG to the airport?

Holiday Inn Portsmouth by IHG is 21.3 mi (43-min drive) away from the Southampton (SOU) airport, the closest popular airport to the property.

Does Holiday Inn Portsmouth by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Portsmouth by IHG.

How close is Holiday Inn Portsmouth by IHG to the beach?

This hotel is 1.1 mi (6-min drive) from Southsea Beach and 2.3 mi (13-min drive) from Eastney Beach. Don't forget your sunscreen!

Does Holiday Inn Portsmouth by IHG offer free breakfast?

Free breakfast isn’t provided at Holiday Inn Portsmouth by IHG, but full breakfast is offered for a fee of GBP 16.95 per person. It's available on weekdays from 6:30 AM to 9:30 AM and weekends from 7:00 AM to 10:30 AM.

Is there a casino at Holiday Inn Portsmouth by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Portsmouth by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Holiday Inn Portsmouth by IHG?

Free parking is not available at this hotel. Self parking is available for GBP 5 per night.

Does Holiday Inn Portsmouth by IHG have a pool?

Holiday Inn Portsmouth by IHG features an indoor pool. Guests can enjoy pool access from 7:00 AM to 9:00 PM.

Does Holiday Inn Portsmouth by IHG have a restaurant?

Yes, there is a restaurant on site.

Does Holiday Inn Portsmouth by IHG have a spa?

This hotel has a spa, which features hot stone massages.

How close is Holiday Inn Portsmouth by IHG to downtown Portsmouth?

Holiday Inn Portsmouth by IHG is 0.8 mi away from Portsmouth.

Holiday Inn Portsmouth by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 392 out of 1013 reviews
Rating 8 - Good. 371 out of 1013 reviews
Rating 6 - Okay. 153 out of 1013 reviews
Rating 4 - Poor. 49 out of 1013 reviews
Rating 2 - Terrible. 48 out of 1013 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Crystal

Stayed 4 nights in Sep 2025

6/10 Okay

Mark

It’s a Holiday Inn….. you know what you’re getting but there’s never anything that stands out
Stayed 1 night in Aug 2025

8/10 Good

Issac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short stay, but had amazing time! Staff was helpful with me arriving early and knowledgeable with what was around for last minute shopping
Stayed 1 night in Aug 2025

8/10 Good

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Aug 2025

10/10 Excellent

karan

Stayed 1 night in Jul 2025

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Lesley

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Matthew

Stayed 1 night in Aug 2025

10/10 Excellent

Claire

Stayed 1 night in Aug 2025

8/10 Good

Bruce

Stayed 1 night in Aug 2025

8/10 Good

b

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Sallie

Stayed 2 nights in Aug 2025

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service
Overall enjoyed the stay , bar was a bit limited, breakfast good , Rooms were above average , check in was a bit of a nightmare
Stayed 2 nights in Aug 2025

8/10 Good

John

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Great location

We stayed at this hotel for 4 nights with our grandson. Reception staff were very friendly and helpful. Check in was swift and efficient. We had an issue to do with housekeeping during our stay that took a couple of days to be dealt with and we had to chase twice with reception before it was resolved. At times service was very slow in the restaurant and the children's menu really would benefit from more healthy options instead of the usual meals that only come with chips! But children do eat free so I guess one balances out the other. The food was presented well and tasted good however and breakfast was great. The hotel pool was excellent, no booking required and the location of the hotel to the sea front and dockyard was ideal for our stay.
Stayed 4 nights in Aug 2025

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

Calls and Emails to the Hotel were Ignored

Hotel staff were excruciatingly difficult to contact before the trip. I tried calling multiple times and sent two emails in attempts to contact staff before the stay as I had questions to ask. I finally got through to someone in the Corporate Bookings Team who sent an email to hotel on my behalf but no one responded. This was very disappointing. The car park is incredibly busy and tight so reverse-parking and turning around it in is very difficult. Also, on the last night at around 23:00, a woman had clearly had a lot to drink and could be heard screeching and singing at the top of her voice. Otherwise, the hotel was clean and comfortable, and it was clear they have made attempts to be more environmentally friendly. Staff were polite and friendly.
Stayed 3 nights in Aug 2025

10/10 Excellent

Neil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2025

6/10 Okay

Glynnis

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Was average in our opinion. Our bed was a small double, there was only one set of towels out and the room was hot. Restaurant was ridiculous as had to pay for each course separately (pay as you go) so put us off having dessert. Half food wasnt available and one waitress was very laissez faire in her attitude. When we did eventually find something on the menu it tasted good BUT it wasnt what we wanted. Very very poor gluten free options, infact only steak!! Convenient for ferry port.
Stayed 1 night in Aug 2025

6/10 Okay

Rashieda

Traveled with family
Disliked: Staff & service
The most unfriendly staff, especially at reception!!! Although the room was “serviced” the dirty cups were not replaced and used, damp towels were placed in the closet.
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

It was fine.

We stayed here the night before a cruise. It was adequate. We were disappointed that the hot tub was closed when we arrived after a long day on a plane we were looking forward to it. Also the “all day menus” had 3 items. Garlic bread, side salad, and soup. The garlic bread was surprisingly satisfying though I’d hardly call it all day dining. The staff was friendly but they didnt have knowledge about how to get to the port. We took an Uber for about £6. The rooms were small and underwhelming, but clean and sufficient for one night.
Stayed 1 night in Aug 2025

10/10 Excellent

Claire

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff lovely and welcoming to myself and children, even had time to joke and tease.
Stayed 2 nights in Aug 2025

6/10 Okay

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great service on the first night we got there, ordered room service which did take an hour to arrive however minimal staff on. What we ordered was out of stock so got a free pizza instead. Staff member dealing with it was very polite, didn’t get their name but a credit to the hotel. Air con didn’t work in the room, was going to ask to be swapped to another however after chatting with another couple appears it wasn’t working across hotel - room was extremely warm due to this and wasn’t pleasant to stay in. Also had issues with the shower draining properly
Stayed 3 nights in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025