Save

Crystal Palace Hotel

2.5 star property
Enjoy the free WiFi at this Port Vila hotel

Choose dates to view prices

Photo gallery for Crystal Palace Hotel

Beach/ocean view
Beach/ocean view
Front of property
Premium Triple Room | Hypo-allergenic bedding, in-room safe, blackout drapes
Family Room | Dining room
Reviews
2.0

Popular amenities

  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Kitchen
    KitchenKitchen
  • Laundry
    LaundryLaundry
  • Parking included
    Parking includedParking included
  • Housekeeping
    HousekeepingHousekeeping
  • Free WiFi
    Free WiFiFree WiFi

Explore the area

Map
Kumul Highway, Port Vila, Shefa
  • Popular LocationTana Russet Plaza1 min walk
  • Popular LocationPort Vila Market15 min walk
  • Popular LocationIririki Island19 min walk
  • AirportPort Vila (VLI-Bauerfield)8 min drive

Room options

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room | Hypo-allergenic bedding, in-room safe, blackout drapes

Comfort Double or Twin Room

  • 366 sq ft
  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Triple Room

Premium Triple Room | Hypo-allergenic bedding, in-room safe, blackout drapes

Premium Triple Room

  • 581 sq ft
  • Harbor view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Elite Double or Twin Room

Elite Double or Twin Room | Hypo-allergenic bedding, in-room safe, blackout drapes

Elite Double or Twin Room

  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, 2 Twin Beds, Sea View

Standard Twin Room, 2 Twin Beds, Sea View | Hypo-allergenic bedding, in-room safe, blackout drapes

Standard Twin Room, 2 Twin Beds, Sea View

  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room

Family Room | Living area

Family Room

  • 581 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Room
Hideaway Island Resort
On private beach
Pool
Parking included
Free WiFi
4.2 out of 5, Very Good, (227)
The price is $77
per night
$89 total
includes taxes & fees
Jul 5 - Jul 6
Hideaway Island Resort

About the neighborhood

Port Vila

In Port Vila .With a stay at this Port Vila hotel, you'll be steps from Tana Russet Plaza and within a 10-minute walk of Georges Pompidou Building. Sacré Coeur Cathedral and Chinatown are also within half a mile (1 km).

What's nearby

  • Tana Russet Plaza - 1 min walk
  • Nambawan Market & Café - 10 min walk
  • Port Vila Market - 15 min walk
  • University of the South Pacific - 16 min walk
  • Iririki Island - 19 min walk

Getting around

  • Port Vila (VLI-Bauerfield) - 9 min drive

Restaurants

  • ‪Reefers Restaurant & Rum Bar - ‬1 min walk
  • ‪Aufare Bar Grill Restaurant - ‬1 min walk
  • ‪Nambawan Café & Bar - ‬1 min drive
  • ‪Port Vila Central Market - ‬15 min walk
  • ‪Jungle Cafe - ‬11 min walk

About this property

Crystal Palace Hotel

Enjoy the free WiFi at this Port Vila hotel
As a guest of Crystal Palace Hotel, you'll find multilingual staff, concierge services, and a fireplace in the lobby. WiFi is free in public spaces. Crystal Palace Hotel also features laundry facilities, dry cleaning/laundry services, and a microwave in a common area. Free self parking is available.

This Port Vila hotel is smoke free.

  • 42 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Concierge
  • Fireplace in lobby
  • No smoking on site
  • Microwave in a common area
Crystal Palace Hotel offers 42 accommodations with safes and bathrobes. Accommodations all include kitchens.

Bathrooms include showers with rainfall showerheads and hydromassage showerheads, slippers, complimentary toiletries, and children's robes. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English

Property amenities

Family friendly

  • In-room kitchen
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 11 steps to reach entrance
  • Handrails in stairways (31 inches high)
  • No elevator
  • Thin carpet in room

Room amenities

Entertainment

  • CD player

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Free toiletries
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Food and drink

  • Kitchen

More

  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 AM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 3000.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 3000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash.

Property is also known as

Crystal Palace Hotel Hotel
Crystal Palace Hotel Port Vila
Crystal Palace Hotel Hotel Port Vila

Frequently asked questions

How close is Crystal Palace Hotel to the airport?

Crystal Palace Hotel is 2.6 mi (9-min drive) away from the Port Vila (VLI-Bauerfield) airport, the closest popular airport to the property.

How much does it cost to stay at Crystal Palace Hotel?

As of Jun 21, 2024, prices found for a 1-night stay for 2 adults at Crystal Palace Hotel on Jun 22, 2024 start from $77.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crystal Palace Hotel have an airport shuttle?

Airport shuttle services are not available at Crystal Palace Hotel.

Does Crystal Palace Hotel offer free breakfast?

Crystal Palace Hotel does not offer free breakfast.

Is there a casino at Crystal Palace Hotel?

No, there is no casino at this hotel.

What time is check-in at Crystal Palace Hotel?

Check-in start time: 2:00 PM; Check-in end time: 11:00 AM.

Is there free parking at Crystal Palace Hotel?

This hotel offers free self parking.

Does Crystal Palace Hotel have a pool?

Crystal Palace Hotel does not have a pool.

Does Crystal Palace Hotel have a spa?

There are no spa services available at this hotel.

How close is Crystal Palace Hotel to downtown Port Vila?

Crystal Palace Hotel is 0.5 mi away from Port Vila.

Crystal Palace Hotel Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 2 reviews" "
Rating 8 - Good. 0 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 2 out of 2 reviews" "

2.0/10

Cleanliness

2.0/10

Staff & service

2.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Ashleen

Stayed 2 nights in Nov 2023

2/10 Terrible

Annette

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unterirdisch schlecht, niemals machen!
Schrecklich, einfach nur schrecklich. Ich bin keine Zicke oder super penibel... Ich reise viel um die Welt, zelte, wohne bei Familien, in einfachen Unterkünften. Aber so etwas von dreckig habe ich noch nie gesehen. Der Sessel hatte einen weißen Überbezug - mit braunen Bremsspuren. Dazu auf dem Teppich nur Flecken - das zugesagte Internet ist nur an der "Rezeption" empfangbar, man bekommt auch keinen Code, sondern darf nur einen QR-Code abscannen. Das funktiniert dann ja super mit Laptop. Das Bett war nicht gemacht, da befanden sich noch dunkle Haare vom Vorgänger. Als ich von der Rezeption (Internet) zurück kam und Licht machte, lebte der Boden. Ca. 3 - 5 cm große Tierchen, mehr als 10 rannten über meinen Boden. Die hinzu geholte Empfangsdame wollte eine mit einer Bürste erschlagen..... Also bestand ich auf einen Zimmerwechsel. Es ging hoch, vielleicht sicher vor Tieren. Im ersten Zimmer ging der Schlüssel schon gar nicht, im zweiten bekam die Empfangsdame die Klimaanlage nicht an. Im dritten Zimmer war dann alles okay - ich wollte ins Bett gehen, da kam die Dame, dass die Toilette nicht funktioniere. Hatte ich noch gar nicht ausprobiert. Ging aber wirklich kein Wasser. DAS war dann der Punkt, wo ich auf einem Anruf in einem anderen Hotel bestand. Die Antwort war nur, man könne dort anrufen, habe aber keine Nummer (naja, die hatte ich ja!) und eine Rückerstattung gäbe es auch nicht. War mir zu diesem Zeitpunkt egal. Nächster Tag 3 Mails, dass ich das Geld zurück bekomme...
Bis ich fotografieren konnte, waren nur noch 3 zu sehen. Aber es waren deutlich mehr!
Da stellt sich die Empfangsdame barfuß drauf und meint, alles sei doch sauber!
Auf den Sessel hätte ich mich nie ! gesetzt!
Flecken - im Verhältnis zu den Schuhen schon recht groß
Stayed 1 night in Mar 2024