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Kwa'Lilas Hotel

3.5 star property
3.5-star hotel near Port Hardy Harbour, connected to a shopping center

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Photo gallery for Kwa'Lilas Hotel

Front of property - evening/night
Reception
View from room
In-room safe, free WiFi
Lobby

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Pet friendly

Explore the area

Map
9040 Granville Street, Port Hardy, BC, V0N 2P0
  • Port Hardy Harbour
    ‪17 min walk‬
  • Quarterdeck Marina
    ‪6 min drive‬
  • Port Hardy Ferry Terminal
    ‪11 min drive‬
  • Port Hardy, BC (YZT)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

In-room safe, free WiFi

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(64 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Room, 1 King Bed, Mountain Side)

Room (Room, 1 King Bed, Mountain Side) | In-room safe, free WiFi

Room (Room, 1 King Bed, Mountain Side)

9.4 out of 10
Exceptional
(29 reviews)
  • 205 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Room, 2 Queen Beds, Mountain Side)

In-room safe, free WiFi

Room (Room, 2 Queen Beds, Mountain Side)

8.4 out of 10
Very good
(21 reviews)
  • 205 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Port Hardy

Oceanside stay.You'll be within 2 miles (3 km) of Port Hardy Harbour and 6 miles (10 km) of Port Hardy Ferry Terminal with a stay here. Misty Lake Ecological Reserve and Alert Bay Ferry Terminal are also in the region.

What's nearby

  • Port Hardy Harbour - 17 min walk - 0.9 miles
  • Fisherman's Wharf - 19 min walk - 1.0 mile
  • Quatse Salmon Stewardship Centre - 5 min drive - 3.0 miles
  • Quarterdeck Marina - 6 min drive - 1.1 miles
  • Port Hardy Ferry Terminal - 11 min drive - 6.9 miles

Getting around

  • Port Hardy, BC (YZT) - 13 min drive

Restaurants

  • ‪Cafe Guido - ‬10 min walk
  • ‪Mo's - ‬9 min walk
  • ‪Seto's Wok & Grill - ‬1 min walk
  • ‪The Sporty Bar & Grill - ‬11 min walk
  • ‪Market Street Cafe - ‬10 min walk

About this property

Kwa'Lilas Hotel

3.5-star hotel near Port Hardy Harbour, connected to a shopping center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 4 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4000 square feet (372 square meters) and includes a conference center. A vending machine, tour/ticket assistance, and a garden are also featured at Kwa'Lilas Hotel. Free self parking is available.

This 3.5-star Port Hardy hotel is smoke free.

  • 1 building
  • 85 guestrooms or units
  • 3 levels
  • 4000 sq ft of conference space
  • 372 sq m of conference space
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Garden
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Kwa'Lilas Hotel offers 85 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. 42-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Languages

English

Similar properties

Property grounds

Quarterdeck Inn Port Hardy

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Business services
3.9 out of 5, Good, 693 reviews
Quarterdeck Inn Port Hardy

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: CAD 14.99 to 25.99 for adults and CAD 7.99 to 25.99 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Ecotours

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch LCD TV with cable channels

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 26:
  • One of the dining venues
  • Bar/Lounge
The following facilities are closed on New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 14.99 to 25.99 for adults, and CAD 7.99 to 25.99 for children
  • Pet fee: CAD 25.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

This property is designated under The Original Original Accreditation Program, a mark of excellence and verification for Indigenous-owned tourism businesses across Canada.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Port Hardy Inn
Port Hardy Hotel
Kwa'Lilas Hotel Port Hardy
Kwa'Lilas Hotel
Kwa'Lilas Port Hardy
Kwa'Lilas

Frequently asked questions

How close is Kwa'Lilas Hotel to the airport?

Kwa'Lilas Hotel is 7 mi (13-min drive) away from the Port Hardy, BC (YZT) airport, the closest popular airport to the property.

Does Kwa'Lilas Hotel have an airport shuttle?

Airport shuttle services are not available at Kwa'Lilas Hotel.

Does Kwa'Lilas Hotel offer free breakfast?

Free breakfast isn’t offered at Kwa'Lilas Hotel, but cooked-to-order breakfast is offered for a fee of between CAD 14.99 and 25.99 for adults, CAD 7.99 and 25.99 for children. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at Kwa'Lilas Hotel?

No, there is no casino at this hotel.

What time is check-in at Kwa'Lilas Hotel?

Check-in begins at 4:00 PM.

Is there free parking at Kwa'Lilas Hotel?

This hotel offers free self parking.

Does Kwa'Lilas Hotel have a pool?

Kwa'Lilas Hotel does not have a pool.

Does Kwa'Lilas Hotel have a restaurant?

Yes, there is a restaurant on site. One of the dining venues will be closed seasonally each year from December 25 to December 26. The dining venue(s) are closed on New Year's Day.

Does Kwa'Lilas Hotel have a spa?

There are no spa services available at this hotel.

How close is Kwa'Lilas Hotel to downtown Port Hardy?

Kwa'Lilas Hotel is 0.2 mi away from Port Hardy.

Kwa'Lilas Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 688 out of 1015 reviews
Rating 8 - Good. 250 out of 1015 reviews
Rating 6 - Okay. 51 out of 1015 reviews
Rating 4 - Poor. 16 out of 1015 reviews
Rating 2 - Terrible. 10 out of 1015 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

James

Stayed 2 nights in Apr 2025

4/10 Poor

Hae Yon

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Ran out of the toilet paper, ran out of hair shampoo. Stayed 4 nights and requested cleaning person to replace towels NO One replaced towels for 4 days! Went to the front desk and requested for room service but nothing was done! Unbelievable! Not going back again period!
Stayed 3 nights in Apr 2025

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
The room were nice and clean. I wish they had a printer avaialble for guests in the business centre so we didn't have to email confidential documents to the front desk. Also during busier times, it would be helpful lto have more than one person on the front desk. There were long waits for simpe requests like bag retrieval.
Stayed 1 night in Apr 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Carmen

Stayed 2 nights in Apr 2025

10/10 Excellent

Hyesuk

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect but TV wasn’t good to watch. Low picture and speakers made some noise. Except that part it was lovely to stay!
Stayed 2 nights in Apr 2025

10/10 Excellent

Janice

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

jaewook

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness

Quiet Area

Check-in and check out were fine. The staff was friendly enough. The room needed some help. The comforter was stained with something. There was an orange light that flashed across the street all night. Yes, the shades were pinned closed. I always carry a clothespin. Quiet room. Great location!
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Property conditions & facilities

Could have been better

No pool to relax in. Had to call reception to change pillow and bed cover as it looked stained - thought that was blood. Fridge was not clean on the inside
Stayed 1 night in Apr 2025

10/10 Excellent

Lilian

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful First Nations art in the rooms and around the hotel. Very clean and elegant
Stayed 2 nights in Apr 2025

8/10 Good

Philomena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd time staying. Was great
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

I dont typically leave reviews but we feel a bit defeated. We were given a room on the second floor even though they knew we had dogs. When we asked to extend our stay (to explore more of the north island) they asked why we were on the second floor, and dogs are only allowed on the first floor. So we moved rooms without any fuss. The room we were moved to had a strong smell of wet dog, the a/c unit was extremely loud and unusable. The TV was crackly and terrible (not a deal breaker for us but maybe for some) There was a family on the first floor who were going in and out of rooms all night for the last two nights we were there. Non stop doors slamming, we had zero sleep. When we told the front desk they said sorry there is nothing they can do.
Stayed 2 nights in Apr 2025

10/10 Excellent

Linda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Indigenous decor Clean and new looking Wish for microwaves in room
Stayed 2 nights in Apr 2025

10/10 Excellent

Cheryl

Stayed 1 night in Apr 2025

10/10 Excellent

Philomena

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Wendy

Traveled with group
Liked: Amenities
We thought that the location was good. Comfy beds. Black around bottom edges of shower need a good clean and the heater was noisy when it was turned on. Our check in was fantastic. The First Nation lady at the front desk was so very friendly and helpful. A completely different experience at check out. A different lady. Not one word came out her. Just handed me the receipt and went about her business. Over all we enjoyed our stay.
Stayed 1 night in Apr 2025

8/10 Good

Audrey

Traveled with family
Liked: Cleanliness, property conditions & facilities
No housekeeping done in our 5 nights stay nor did we get asked.
Stayed 5 nights in Mar 2025

10/10 Excellent

Breanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Brendan, Tacoma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful hotel with some incredible heritage being honored. Clean and friendly vibe.
Stayed 1 night in Mar 2025

10/10 Excellent

Corinne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a comfortable stay- beds and temp control. Bathroom was nice. Beautiful lobby. Friendly staff.
Stayed 3 nights in Mar 2025

10/10 Excellent

JOSEPH LAURIER, Langley

Liked: Cleanliness, staff & service, property conditions & facilities
Great location easy access and great place to visit and stay
Stayed 1 night in Mar 2025

8/10 Good

Amber

Stayed 2 nights in Mar 2025

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Tejas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Mar 2025