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Hibiscus Resort & Spa

3.5 star property
3.5-star spa aparthotel near Macrossan Street

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Photo gallery for Hibiscus Resort & Spa

2 outdoor pools, sun loungers
Apartment, 1 Bedroom | Terrace/patio
Studio, Jetted Tub | Iron/ironing board, cribs/infant beds, free WiFi, bed sheets
Apartment, 3 Bedrooms | Terrace/patio
Apartment, 1 Bedroom | Private kitchenette | Fridge, microwave, stovetop, coffee/tea maker
Reviews
8.4

Very good

Popular amenities

  • Pool
  • SpaSpaSpa
  • Outdoor SpaceOutdoor SpaceOutdoor Space
  • Parking includedParking includedParking included
  • KitchenKitchenKitchen
  • Barbecue grillBarbecue grillBarbecue grill

Explore the area

Map
22 Owen Street, Port Douglas, QLD, 4877
  • Popular LocationMacrossan Street2 min walk
  • Popular LocationFour Mile Beach6 min walk
  • Popular LocationSugar Wharf9 min walk
  • AirportCairns, QLD (CNS-Cairns Intl.)64 min drive

Room options

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Iron/ironing board, cribs/infant beds, free WiFi, bed sheets

Apartment, 1 Bedroom

  • 700 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, Jetted Tub

Studio, Jetted Tub | Iron/ironing board, cribs/infant beds, free WiFi, bed sheets

Studio, Jetted Tub

  • 484 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Iron/ironing board, cribs/infant beds, free WiFi, bed sheets

Apartment, 2 Bedrooms

  • 1184 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | Iron/ironing board, cribs/infant beds, free WiFi, bed sheets

Apartment, 3 Bedrooms

  • 1722 sq ft
  • 3 bedrooms
  • 1 bathroom
  • Sleeps 7
  • 1 King Bed and 4 Twin Beds OR 2 King Beds and 2 Twin Beds

View all photos for Comfort Studio

Comfort Studio | Iron/ironing board, cribs/infant beds, free WiFi, bed sheets

Comfort Studio

  • 484 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

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The price is $141
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$156 total
includes taxes & fees
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About the neighborhood

Port Douglas

Close to the beach.Your stay at this Port Douglas aparthotel places you within a 10-minute walk of Macrossan Street and Four Mile Beach. Port Village Shopping Centre and Anzac Park are also within half a mile (1 km).
View more Aparthotels in Port DouglasOpens in a new window

What's nearby

  • Macrossan Street - 2 min walk
  • Four Mile Beach - 6 min walk
  • Crystalbrook Superyacht Marina - 8 min walk
  • St Mary's by the Sea Chapel - 8 min walk
  • Sugar Wharf - 9 min walk

Getting around

  • Cairns Intl. Airport (CNS) - 64 min drive

Restaurants

  • N17 Burger Co - 7 min walk
  • Hemingway's Brewery - 7 min walk
  • Wicked Ice Creams - 3 min walk
  • Rattle N Hum - 4 min walk
  • Origin Espresso - 4 min walk

About this property

Entire place

Hibiscus Resort & Spa

3.5-star spa aparthotel near Macrossan Street
Hibiscus Resort & Spa offers its guests 2 outdoor swimming pools. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Spa services, a library, and a terrace are also featured at Hibiscus Resort & Spa. Free self parking is available.

This 3.5-star Port Douglas aparthotel is smoke free.

  • 42 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1996
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • No smoking on site
Hibiscus Resort & Spa offers 42 accommodations, which are accessible via exterior corridors and feature DVD players and coffee/tea makers. Rooms open to furnished balconies or patios. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on a limited basis.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Hibiscus Day Spa. Services include hot stone massages, facials, body wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, German, Slovak

Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • 2 outdoor pools
  • Aromatherapy
  • Body wraps
  • Facials
  • Full-service spa
  • Hot stone massages
  • Pool loungers
  • Prenatal massages
  • Spa tub

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Crib: AUD 10 per day

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 65 per day

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Towels provided

Living spaces

  • Living room

Entertainment

  • DVD player
  • Flat-screen TV with digital channels
  • Library

Outdoor areas

  • Barbecue grill
  • Furnished balcony/patio
  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Dryer
  • Laundry facilities
  • Laundry service

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • Housekeeping (limited availability)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 2 buildings
  • 3 floors
  • 42 units
  • Access via exterior corridors
  • Built in 1996
  • Garden

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2.5 percent for credit card payments
The front desk is open daily from 8:30 AM - 4:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Access code, staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 52 per person (one-way)
  • Airport shuttle fee per child: AUD 26 (one-way), (up to 11 years old)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 65.0 per day
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts major credit cards, Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hibiscus Gardens Spa
Hibiscus Gardens Spa Port Douglas
Hibiscus Gardens Spa Resort
Hibiscus Gardens Spa Resort Port Douglas
Hibiscus Spa Resort
Hibiscus Gardens Hotel Port Douglas
Hibiscus Resort Port Douglas
Hibiscus Resort
Hibiscus Port Douglas
Hibiscus Resort Spa
Hibiscus & Spa Port Douglas
Hibiscus Resort & Spa Aparthotel
Hibiscus Resort & Spa Port Douglas
Hibiscus Resort & Spa Aparthotel Port Douglas

Frequently asked questions

How close is Hibiscus Resort & Spa to the airport?

Hibiscus Resort & Spa is 41 mi (64-min drive) away from the Cairns Intl. Airport (CNS) airport, the closest popular airport to the property.

Does Hibiscus Resort & Spa have an airport shuttle?

Hibiscus Resort & Spa offers an airport shuttle 24 hours a day, at scheduled times, for a charge of AUD 52 per person, one-way.

How close is Hibiscus Resort & Spa to the beach?

This aparthotel is a short 6-minute walk from Four Mile Beach and 2.7 mi (6-min drive) from Four Mile Beach Park. Don't forget your sunscreen!

Does Hibiscus Resort & Spa offer free breakfast?

Hibiscus Resort & Spa does not offer free breakfast.

Is there a casino at Hibiscus Resort & Spa?

No, there is no casino at this aparthotel.

What time is check-in at Hibiscus Resort & Spa?

Check-in start time: 2 PM; Check-in end time: anytime.

Is there free parking at Hibiscus Resort & Spa?

This aparthotel offers free self parking.

Does Hibiscus Resort & Spa have a pool?

Hibiscus Resort & Spa features 2 outdoor pools.

Does Hibiscus Resort & Spa have a spa?

Pamper yourself with a day at Hibiscus Day Spa, where you can enjoy aromatherapy, body wraps, and massages.

How close is Hibiscus Resort & Spa to downtown Port Douglas?

Hibiscus Resort & Spa is 0.2 mi away from Port Douglas.

Hibiscus Resort & Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 74 out of 185 reviews" "
Rating 8 - Good. 83 out of 185 reviews" "
Rating 6 - Okay. 21 out of 185 reviews" "
Rating 4 - Poor. 5 out of 185 reviews" "
Rating 2 - Terrible. 2 out of 185 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Duncan

Traveled with partner
Liked: Cleanliness, amenities
The protection from the Easterlies around the pool was a great bonus
Stayed 3 nights in Sep 2023

6/10 Okay

Stephen

Liked: Cleanliness
Great location and very friendly staff
Stayed 5 nights in Aug 2023

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was in a great location. We walked everywhere.
Stayed 4 nights in Aug 2023

6/10 Okay

April

Traveled with family
Liked: Room comfort
Grounds are beautiful . Wonderful pools and atmosphere. Close to beach and walking distance to shops and restaurants. Great location. Some reception staff don't demonstrate good customer service while others helpful . Felt at times was being nickled and dimed. Charged for toilet paper and doing laundry. Think given cost of staying this should be included as other apartments don't charge for this where we have stayed. Didn't think apartment was that clean on arrival and no room cleaning with apology they don't have staff . Should at least place sanitizer in apartment and mop or swifter so we could clean ourselves.
Stayed 5 nights in Jul 2023

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Great Balinese vibe
Stayed 3 nights in Apr 2023

10/10 Excellent

nicole Jane

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the 2 pools, quiet but close to everything location and Balinese feel.

10/10 Excellent

Meaghan Jane

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay at Hibiscus. It is such a beautiful resort with a very Balinese feel to it. Jenny was absolutely lovely and welcoming, you can tell she is passionate about what she does. Hibiscus was so close to everything in Port Douglas literally walking distance to everything, the beach, the marina, the shops and the restaurants which made it so convenient as we were travelling with a 1 and a half year old baby. The pools and gardens here were amazing and well looked after, nice to relax in after long days out and about. Only negative is we found 2 cockroaches in the apartment and the lounge could use a clean but other than that all was good!
Stayed 3 nights in Nov 2022

8/10 Good

Helen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was convenient to everything. Close proximity to beach, restaurants and shops. Nice relaxed environment. Pool was relaxing and grounds were well maintained.
Stayed 2 nights in Oct 2022

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Catered perfectly for our family with 3 teenagers. Location was great. 2 very nice pool. Friendly staff.
Stayed 5 nights in Sep 2022

8/10 Good

Lorraine

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The fridge had an unpleasant smell which was attended to by housekeeping staff. The view from the balcony was very disappointing as it overlooked the property next doors airconditioning units & a garden of dead plants. Everyone else had lovely views.
Stayed 7 nights in Aug 2022