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Haven Hotel

Property class: 4
4-star beachfront hotel near Poole Harbour

Choose dates to view prices

Photo gallery for Haven Hotel

A long dining area with tables and chairs, large windows, and a view of the sea.
A pool area with lounge chairs and umbrellas, overlooking a beach and the sea.
A hotel with a pool, beach access, and a sign reading "HAVEN HOTEL & SPA".
A balcony with two wooden chairs and a potted plant, overlooking a calm sea with a boat and a bridge in the distance.
A coastal hotel with a large building, a pier, and a beach.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
161 Banks Road, Poole, England, BH13 7QL
  • Place, Sandbanks Beach
    ‪4 min walk‬
  • Place, Studland Beach and Nature Reserve
    ‪5 min walk‬
  • Place, Shell Bay Beach
    ‪10 min walk‬
  • Airport, Bournemouth (BOH-Bournemouth Intl.)
    ‪33 min drive‬

Room options

View all photos for Double Room, Balcony, Harbor View

A hotel room with a large bed, a desk, a chair, a wardrobe, and a view of the sea through the windows.

Double Room, Balcony, Harbor View

7.8 out of 10
Good
(11 reviews)
  • Harbor view
  • 251 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Double Room, Sea View

A hotel room with a large bed, a desk, two chairs, a TV, and a window with a view.

Double Room, Sea View

8.0 out of 10
Very good
(2 reviews)
  • Sea view
  • 230 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room

A hotel room with a large bed, two bedside lamps, a painting on the wall, and a bathroom visible through an open door.

Double Room

  • 303 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Single Room

A hotel room with a bed, bedside table, lamp, and a view of the outside balcony.

Single Room

  • 201 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room, Balcony, Sea View

A hotel room with a large bed, a nightstand, a lamp, a chair, and a view of the sea through a sliding glass door.

Double Room, Balcony, Sea View

9.6 out of 10
Exceptional
(16 reviews)
  • Sea view
  • 314 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Economy Double Room, Courtyard View

A hotel room with a large bed, bedside lamps, a desk with a chair, a mirror, and a window with curtains.

Economy Double Room, Courtyard View

7.4 out of 10
Good
(16 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double Room

A hotel room with a large bed, two bedside tables with lamps, a flat-screen TV, and two armchairs.

Deluxe Double Room

7.4 out of 10
Good
(12 reviews)
  • 293 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Sea View Double with Balcony

A hotel room with a large bed, a desk, a chair, a wardrobe, and a view of the sea through the windows.

Sea View Double with Balcony

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Harbour View with Balcony

A hotel room with a large bed, a desk, a chair, a wardrobe, and a view of the sea through the windows.

Harbour View with Balcony

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

DOUBLE SEA VIEW WITH BALCONY

  • Sleeps 4
  • Free WiFi

About the neighborhood

Poole

On the beach.You'll be steps from Sandbanks Ferry Terminal and within a 10-minute walk of Sandbanks Beach with a stay at this Sandbanks hotel. Studland Beach and Nature Reserve and Dorset National Landscape are also within half a mile (1 km).

What's nearby

  • Sandbanks Beach - 4 min walk - 0.3 miles
  • Studland Beach and Nature Reserve - 5 min walk - 0.3 miles
  • Dorset National Landscape - 5 min walk - 0.3 miles
  • Shell Bay Beach - 10 min walk - 0.6 miles
  • Canford Cliffs Beach - 4 min drive - 1.3 miles

Getting around

  • Swanage Herston Halt Station - 13 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 35 min drive

Restaurants

  • ‪Rockwater - ‬7 min drive
  • ‪Rick Stein Sandbanks - ‬10 min walk
  • ‪Rockfish - ‬13 min drive
  • ‪The Sandy Salt Pig - ‬10 min drive
  • ‪Inn in the Park - ‬7 min drive

About this property

Haven Hotel

4-star beachfront hotel near Poole Harbour
Haven Hotel offers its guests a seasonal outdoor pool, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Haven Hotel also features a terrace and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Poole hotel is smoke free.

  • 84 guestrooms or units
  • Full breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Front desk (24 hours)
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Haven Hotel offers 84 accommodations with coffee/tea makers and hair dryers. LCD televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Poole hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

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  • Pet friendly
  • Free WiFi
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Oct 4 - Oct 5
Total with taxes and fees
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Property amenities

Family friendly

  • Indoor pool
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 10 per night)
  • Limited onsite self parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Accessibility

  • Elevator

Room amenities

Entertainment

  • LCD TV with digital channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 10.00 per night
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 8:00 AM to 5:30 PM.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Haven Hotel
Haven Hotel Poole
Haven Poole
Haven Hotel Hotel
Haven Hotel Poole
Haven Hotel Hotel Poole

Frequently asked questions

How close is Haven Hotel to the airport?

Haven Hotel is 11.6 mi (35-min drive) away from the Bournemouth (BOH-Bournemouth Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Haven Hotel?

As of Sep 8, 2026, prices found for a 1-night stay for 2 adults at Haven Hotel on Oct 1, 2026 start from $161, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Haven Hotel have an airport shuttle?

Airport shuttle services are not available at Haven Hotel.

How close is Haven Hotel to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Haven Hotel offer free breakfast?

Haven Hotel offers free full breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Haven Hotel?

No, there is no casino at this hotel, but Genting Casino Bournemouth (12-min drive) is nearby.

What time is check-in at Haven Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Haven Hotel?

Free parking is not available at this hotel. Self parking is available for GBP 10.00 per night.

Does Haven Hotel have a pool?

Haven Hotel features an indoor pool and a seasonal outdoor pool. Guests can enjoy pool access from 8:00 AM to 5:30 PM.

Does Haven Hotel have a restaurant?

Haven Hotel is home to The Point Restaurant, which features ocean views and al fresco dining.

Does Haven Hotel have a spa?

There are no spa services available at this hotel.

How close is Haven Hotel to downtown Poole?

Haven Hotel is 0.1 mi away from Sandbanks.

Haven Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 353 out of 1012 reviews
Rating 8 - Good. 376 out of 1012 reviews
Rating 6 - Okay. 166 out of 1012 reviews
Rating 4 - Poor. 74 out of 1012 reviews
Rating 2 - Terrible. 43 out of 1012 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property and wonderful staff ..would love to return
Stayed 2 nights in May 2026
Verified review

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay. The staff were friendly and helpful.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous position and very relaxing stay. Will definitely return.
Stayed 1 night in May 2026
Verified review

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was lovely
Stayed 2 nights in May 2026
Verified review

8/10 Good

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast very good, Great choice, all items topped up frequently and fresh. Excellent location for drivers or bus users.
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Nigel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
breakfast fresh, room clean, staff could be better, harbour view great
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff that we came into contact with were all very polite and very friendly.it certainly makes a difference.we didn't want to leave.
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Michelle D

Liked: Staff & service
Location is excellent and the staff are helpful However attention needs to be be made in regards to the property and rooms. That being said we will be back.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Haven is in a wonderful position at the entrance to to Poole Harbour. Staff are welcoming and friendly, the rooms are comfortable and the whole hotel is clean. Did not eat there this trip but only because the are some many restaurants to try locally in and around Poole.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Norah

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with out outstanding sea views. . Breakfast very good. Room was clean. Bathroom needed to be updated with improved shower . Pleasant, helpful staff.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night leisure stay. Staff very friendly and helpful. Views fantastic and helped by great weather. Location couldn't be better. Breakfast good. We would stay agoin
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is suburb. The hotel is lovely but does need an update, ie. a lick of paint etc. The room was nice and clean, the bar area and restaurant were lovely, breakfast was nice and fresh and the views from the terrace were amazing. Overall we had a wonderful 3 day break! Would definitely come back!!
Stayed 3 nights in May 2026
Verified review

6/10 Okay

EstherDamilola

Liked: Cleanliness
The breakfast was okay and always look forward to it throughout my stay. The always cleaned and tidy up the room always. The stafff was friendly and welcoming. The breach view was superb.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Glenis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were so pleased with everything. Our room was and very large along with a very large bathroom with lovely thick white towels. The breakfast you had so much to pick from. Evening meal was excellent. The staff have all been very helpful nothing to much trouble. In fact we throughly enjoyed our stay and would recommend a stay there
Stayed 1 night in May 2026
Verified review

8/10 Good

Ellie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception team were so friendly and helpful, so lovely. The outdoor pool was really hot and clean with plenty of space The bar area was great with beautiful views over the sea although there was a problem with the draught beers when we stayed and the staff didn’t seem very helpful or well trained The room was comfortable but a little dated
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great breakfast, comfortable bed
Stayed 1 night in Oct 2025
Verified review

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Andy

Liked: Cleanliness, amenities
Room had frosted windows to hide the view into the central area and dirty flaking exterior paint etc EV chargers very expensive. Breakfast staff not much attention to detail, not keeping things topped up etc. Glass bins emptied early in the morning (contrary to hotels own policies) which was very noisy. Hot tub and pool area were nice though.
Stayed 1 night in May 2026
Verified review

8/10 Good

Veronica

Liked: Cleanliness
The location was very good for a quiet break & watching the chair ferry and other boats from the restaurant was interesting. The very small lift was not very reliable for those who needed it & took a number of goes to get it to work when leaving with our cases. The ‘courtyard’ view from our room was into the inner part of the hotel & was quite noisy when bottles were being disposed of. There was a limited menu in the restaurant which was the same all week. We only managed to find a couple of nearby places to eat, neither of which were within comfortable walking distance. The hotel itself is clean & comfortable & the staff were friendly.
Stayed 4 nights in Jun 2026
Verified review

6/10 Okay

Andrea

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed for one night over the weekend. The staff were helpful and attentive and the hotel is in a fabulous location which is reflected in the price, however probably once a prestigious high end hotel in its time, the property now appears tired and unloved. Having paid for breakfast in the price of the room we felt let down by the standard provided. Expectations were for a fresh hot cooked breakfast, however it was a self-service buffet style, full of choice but all served cold. We had expected tea and coffee table service yet this was also self service from a machine.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Property conditions & facilities
Our room was very nice ( a suite ) and very well presented and clean. Staff were generally pleasant and did sort out the problems we encountered during our stay to the best of their ability. Breakfast was chaotic and not very well organised, tables not re-set, items missing and not replaced, had to keep asking for certain things. The first few days the dinner menu was poor but they then presented a better menu with more choice towards the end of our week but the website shows it differently. A superb location for the beach and walks. Unfortunately the hotel inside pool needs refurbishment so not too pleasant to swim in at the moment. Generally the hotel needs updating in certain areas.
Stayed 7 nights in Jun 2026
Verified review

8/10 Good

Kulchorn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice view and friendly staff
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Geoffrey James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Location, Scenery.
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Hermione

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay, amazing location and great facilities.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location
Stayed 4 nights in Sep 2025

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