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ibis Pontianak City Center

3.5 star property
3.5-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for ibis Pontianak City Center

Lobby sitting area
Exterior
Lunch and dinner served, international cuisine
1 bedroom, premium bedding, in-room safe, desk
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Parking included
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Jl Jendral Ahmad Yani #81, Pontianak, West Kalimantan, 78124
  • Museum Provinsi Kalimantan Barat
    ‪2 min walk‬
  • Ayani Mega Mall
    ‪5 min walk‬
  • Gajah Mada Shopping Complex
    ‪18 min walk‬
  • Pontianak (PNK-Supadio)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Twin Beds

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Double Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Pontianak

In Pontianak .With a stay at this Pontianak hotel, you'll be steps from Museum Provinsi Kalimantan Barat and a 5-minute walk from Ayani Mega Mall. Diguli Park and Gajah Mada Shopping Complex are also within 2 miles (3 km).

What's nearby

  • Museum Provinsi Kalimantan Barat - 2 min walk - 0.1 miles
  • Ayani Mega Mall - 5 min walk - 0.3 miles
  • Gajah Mada Shopping Complex - 18 min walk - 1.0 mile
  • Alun Alun Kapuas - 3 min drive - 2.5 miles
  • Danau Sentarum National Park - 8 min drive - 3.4 miles

Getting around

  • Pontianak (PNK-Supadio) - 27 min drive

Restaurants

  • ‪Excelso - ‬7 min walk
  • ‪Ayam Penyet Bu Nina Cabang Perdana - ‬8 min walk
  • ‪Marugame Udon - ‬5 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪D'Bamboo - ‬16 min walk

About this property

ibis Pontianak City Center

3.5-star guestrooms with free WiFi
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 8 meeting rooms.

WiFi is free in public spaces. The business-friendly ibis Pontianak City Center also features a garden, concierge services, and complimentary newspapers in the lobby. An airport shuttle (available on request) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Pontianak hotel.

  • 182 guestrooms or units
  • Deli
  • Childcare (free)
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Ibis Pontianak City Center offers 182 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 32-inch LED televisions come with satellite channels. Bathrooms include showers with hydromassage showerheads, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Indonesian

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Property amenities

Family friendly

  • Free babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 6:00 PM on request
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 90,000 for adults and IDR 45,000 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LED TV with satellite channels

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at ibis Pontianak City Center

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 90000 for adults and IDR 45000 for children
  • Airport shuttle fee: IDR 150000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. This property uses a grey water recycling system.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

ibis Pontianak City Center Hotel
ibis Pontianak City Center
ibis Pontianak City Center Hotel
ibis Pontianak City Center Pontianak
ibis Pontianak City Center Hotel Pontianak

Frequently asked questions

How close is ibis Pontianak City Center to the airport?

Ibis Pontianak City Center is 9.5 mi (27-min drive) away from the Pontianak (PNK-Supadio) airport, the closest popular airport to the property.

Does ibis Pontianak City Center have an airport shuttle?

Ibis Pontianak City Center offers an airport shuttle from 6:00 AM to 6:00 PM, on request, for a charge of IDR 150000. per vehicle, one-way.

Does ibis Pontianak City Center offer free breakfast?

Free breakfast isn’t provided at ibis Pontianak City Center, but buffet breakfast is offered for a fee of IDR 90000 for adults and IDR 45000 for children. It's available every day from 6:00 AM to 10:00 AM.

Is there a casino at ibis Pontianak City Center?

No, there is no casino at this hotel.

What time is check-in at ibis Pontianak City Center?

Check-in start time: 2:00 PM; Check-in end time: 1:00 AM. A fee applies for early check-in.

Is there free parking at ibis Pontianak City Center?

This hotel offers free self parking.

Does ibis Pontianak City Center have a pool?

Ibis Pontianak City Center does not have a pool.

Does ibis Pontianak City Center have a restaurant?

Ibis Pontianak City Center is home to Ibis Kitchen, which features international cuisine and light fare.

Does ibis Pontianak City Center have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is ibis Pontianak City Center to downtown Pontianak?

Ibis Pontianak City Center is 1.6 mi away from Pontianak.

ibis Pontianak City Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 22 out of 41 reviews
Rating 8 - Good. 13 out of 41 reviews
Rating 6 - Okay. 5 out of 41 reviews
Rating 4 - Poor. 0 out of 41 reviews
Rating 2 - Terrible. 1 out of 41 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Lusi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful!

All went well!
Stayed 1 night in Aug 2022

10/10 Excellent

Effendi Halim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

6/10 Okay

Matthew and Yovita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good deal in Pontianak

The stay was excellent the hotel nice and new. I would have preferred a small fridge in the room. And with the Breakfast buffet it would seem normal to have milk available for coffee and teas. We did ask for milk and it was delivered anyway which was good. I guess some bread to toast and jam etc would be nice for the western palette as dishes with chilli for breakfast is a bit confronting day after day.
Stayed 7 nights in Aug 2021

10/10 Excellent

Joty

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Badrul, Kuching

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good and clean room, great customer service and great experience staying here
Stayed 2 nights in Feb 2020

6/10 Okay

OKYOB

Business traveler
Liked: Cleanliness
Disliked: Staff & service

the horrible checkin process!

Check-in process was too long because the staff received my passport and kept handling other customers before giving my room key! I received the key finally but didn’t give my passport! And I should go again! The room was also problematic because I booked twin room, but it was double bed room! The check in process was the worst in my frequent trip to Pontianak! The room itself was good as usual!
Stayed 1 night in Feb 2020

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service from the staff is great. Also the staff from the kitchen helped us to keep our food in their kitchen freezer, which helped a lot.
Stayed 1 night in Sep 2019

6/10 Okay

Janet, Hong Kong

Traveled with family
Room is generally for a simple stay. Cleanness could be improved as bathroom or room could be very dusty that housekeeping did not clean thoroughly. Could find rubbish under the bed during first night of stay. Toilet paper was not refilled. Have to ask for it.
Stayed 6 nights in Jun 2019

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Above expectations

Above expectations. Food was good taste.
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness
Good Staff were not responsive to laid back- had to wait to order, wait for order. Buffet breakfast was below average
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Stayed 1 night in May 2019

10/10 Excellent

wilaas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a new property and everything worked. The location was ideal, being on the main road in Pontianak. Improvements could be made on the information available on tourist attractions in the city. Otherwise a highly-recommended hotel.
Stayed 2 nights in Apr 2019

10/10 Excellent

Saripin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfort to stay, very good location
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and New property with great location (Close to shopping mall)
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Lokasi dekat dg mall, pelayanan memuaskan, akan balik lg saat ke pontianak
Stayed 1 night in Jan 2019

10/10 Excellent

Mansor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Being new, the ambience and services were great

Stayed 2 nights in Jan 2019

10/10 Excellent

ABDUL, Kuching, Sarawak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Close to Ayani Mega Mall.
Stayed 4 nights in Jan 2019

10/10 Excellent

Fred, Great. Next to shopping mall.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Kamaluddin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Stay

Great staff. I found everyone to be very helpful, friendly and enthusiastic. The location is good for access to shopping.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Oct 2018