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Four Points By Sheraton Pontianak

3.0 star property
3-star Art Deco hotel with 2 outdoor pools

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Photo gallery for Four Points By Sheraton Pontianak

Poolside bar
View from property
Property entrance
Property entrance
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Jl. Arteri Supadio, Pontianak, West Kalimantan, 78391
  • Place, Diguli Park
    ‪3 min drive‬
  • Place, Ayani Mega Mall
    ‪4 min drive‬
  • Place, Museum Provinsi Kalimantan Barat
    ‪4 min drive‬
  • Airport, Pontianak (PNK-Supadio)
    ‪19 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, City View

Deluxe Room, 2 Double Beds, Non Smoking, City View | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Non Smoking, City View

  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Suite, 1 King Bed, City View

  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premier Suite, 1 King Bed

  • 549 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Family Suite, 1 King Bed

  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Deluxe Room, 1 King Bed, Non Smoking, City View | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, City View

  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, City View

  • 549 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed, City View

  • Sleeps 3
  • 1 King Bed

Premier Room, 1 King Bed, City View, Corner

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premier Room, 1 King Bed, City View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Pontianak

In shopping district.You'll find Diguli Park and Ayani Mega Mall within 3 miles (5 km) of this hotel. Also, Museum Provinsi Kalimantan Barat is within 3 miles (5 km) and Gajah Mada Shopping Complex is within 6 miles (10 km).

What's nearby

  • Diguli Park - 3 min drive - 2.3 miles
  • Ayani Mega Mall - 4 min drive - 2.7 miles
  • Museum Provinsi Kalimantan Barat - 4 min drive - 2.9 miles
  • Gajah Mada Shopping Complex - 7 min drive - 4.3 miles
  • Vihara Bodhisatva Karaniya Metta - 7 min drive - 5.4 miles

Getting around

  • Pontianak (PNK-Supadio) - 15 min drive

Restaurants

  • ‪Reddog - ‬12 min walk
  • ‪A&W Gaia City Mall - ‬11 min walk
  • ‪Imperial Kitchen & Dimsum - ‬12 min walk
  • ‪Aming Coffee - ‬12 min walk
  • ‪Starbucks Gaia Mall - ‬13 min walk

About this property

Four Points By Sheraton Pontianak

3-star Art Deco hotel with 2 outdoor pools
As a guest of Four Points By Sheraton Pontianak, you'll find 2 outdoor swimming pools, a 24-hour fitness center, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

The business-friendly Four Points By Sheraton Pontianak also features spa services, coffee/tea in a common area, and concierge services. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

This 3-star Pontianak hotel is smoke free.

  • 1 building
  • 196 guestrooms or units
  • 8 levels
  • 2 bars or lounges
  • Built in 2024
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Four Points By Sheraton Pontianak offers 196 air-conditioned accommodations with minibars and safes. Accommodations are furnished with king sofa beds. Beds feature premium bedding. 50-inch Smart televisions come with satellite channels. Bathrooms include slippers, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 165,000 for adults and IDR 82,500 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Children's pool
  • Cooking classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (42 inch wide door)
  • Grab bar near toilet (42 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 50-inch smart TV with satellite channels

Bedroom

  • King sofa bed
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:30 PM please contact the property in advance using the information on the booking confirmation
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee at check-out (exact amount varies)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points By Sheraton Pontianak

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 330000.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (December 31) Gala Dinner per adult: IDR 350000
  • New Year's Eve (December 31) Gala Dinner per child: IDR 200000 (from 6 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 165000 for adults and IDR 82500 for children
  • Airport shuttle fee: IDR 300000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: IDR 330000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: GoPay, OVO, and DANA
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, cash, mobile payments, GoPay, OVO, and DANA. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 6:00 AM to 6:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Four Points By Sheraton Pontianak Hotel
Four Points By Sheraton Pontianak Pontianak
Four Points By Sheraton Pontianak Hotel Pontianak

Frequently asked questions

How close is Four Points By Sheraton Pontianak to the airport?

Four Points By Sheraton Pontianak is 6.2 mi (15-min drive) away from the Pontianak (PNK-Supadio) airport, the closest popular airport to the property.

How much does it cost to stay at Four Points By Sheraton Pontianak?

As of Mar 29, 2026, prices found for a 1-night stay for 2 adults at Four Points By Sheraton Pontianak on Mar 30, 2026 start from $52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Four Points By Sheraton Pontianak have an airport shuttle?

Four Points By Sheraton Pontianak offers an airport shuttle 24 hours a day, on request, for a charge of IDR 300000 per vehicle, one-way.

Does Four Points By Sheraton Pontianak offer free breakfast?

Free breakfast isn’t provided at Four Points By Sheraton Pontianak, but buffet breakfast is offered for a fee of IDR 165000 for adults and IDR 82500 for children. It's available every day from 6:00 AM to 10:00 AM.

Is there a casino at Four Points By Sheraton Pontianak?

No, there is no casino at this hotel.

What time is check-in at Four Points By Sheraton Pontianak?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Four Points By Sheraton Pontianak?

This hotel offers free self parking and valet parking.

Does Four Points By Sheraton Pontianak have a pool?

Four Points By Sheraton Pontianak features 2 outdoor pools and a children's pool. Guests can enjoy pool access from 6:00 AM to 6:00 PM.

Does Four Points By Sheraton Pontianak have a restaurant?

Yes, there is a restaurant on site.

Does Four Points By Sheraton Pontianak have a spa?

This hotel doesn't have a spa, but it does offer body treatments, massages, and aromatherapy.

How close is Four Points By Sheraton Pontianak to downtown Pontianak?

Four Points By Sheraton Pontianak is 4 mi away from Pontianak.

Four Points By Sheraton Pontianak Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 3 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities
It's reality clean,friendly staff with smile and delicious buffet breakfast. We would like big thank you to Ibnu and Febi with their excellent services during out stay. We will come back to stay Four points by Sheraton
Nice view
Stayed 4 nights in Jan 2026

10/10 Excellent

Nurul

Stayed 1 night in Dec 2025

10/10 Excellent

Willem

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fijn hotel goede service alleen ontbijt kan op sommige punten wat beter
Stayed 2 nights in Mar 2026

8/10 Good

Willem

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Schone kamer fijn personeel
Stayed 5 nights in Dec 2025