4/10 Poor
Steven
Traveled with family
Aug 19, 2025
We stay here prerty much everytime we come to croatia, so we stayed here twice over this summer as a stop over between travels.
The first stay was great, we stayed in a double room overlooking the square. It had everything you needed. The breakfast was not too bad.
The second stay we stayed in a suite on the other side of the hotel and we were very disappointed.
We could not sleep all night due to heat!!! It was so hot that I was starting to feel sick, even after askign to turn the cooling down from 24 it didnt work/the cooling must of been broken.
We didnt even have toilet paper.. the carpet was old and stained and the furnishings were even older and well very poor standard for the price.
The breakfast was awful this time... very very limited options and some of the options tasted old/off ( the pickles, the cucumbers ect )..
Also, why does the checkin staff look so angry or bored? The older lady at reception always greeted with such an empty look on her face, a smile wouldn't hurt.
We are going to have to try other hotels in zagreb after this disaster.. sorry but it needs some serious TLC at this hotel as it has potential but too many negatives
Steven
Stayed 1 night in Aug 2025



























