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4.2 out of 5

"Checkin was easy and the staff were friendly. " More

By a verified traveler on Sat 03 Jul 2021

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Hotel Description

3-star hotel near Plymouth Rock

City center stay

Within 3 miles (5 km) of this Plymouth hotel, you'll find Plymouth Rock and Mayflower II. Plymouth Memorial Hall and Plymouth Harbor are also within 3 miles (5 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the 24-hour gym and perks like free self parking.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 130 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. IPod docks, refrigerators, and microwaves are also available.

Two Queen Beds, Non-Smoking, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$133* Per night/room May 22 - May 23

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed (Drinks & Snacks)

Bed Count 1 King Bed Maximum Occupancy 2 Max

One king bed room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds (Drinks & Snacks)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton Garden Inn Plymouth ratings based on 27 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn Plymouth

Everyone (11) Couples (1) Family (4)
5 out of 5

Posted by on Jan 24, 2022

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2 out of 5
Front desk staff very unfriendly. My husband and I were trying to greet the staff several times, and they did not even look at us. On Saturday the girl at the front desk showed not personality, good manners nor any kind of hospitality. Today when we left, the man at the front desk did not greet us and he never made eye contact with my husband. We never complain, but if somebody is working in hospitality, should show manners and a better attitude tours to the guests.

Posted by , from SOUTH CHATHAM on Oct 24, 2021

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5 out of 5

Posted by on Oct 7, 2021

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5 out of 5

Posted by , from CHELMSFORD on Sep 18, 2021

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2 out of 5

Posted by on Jul 12, 2021

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5 out of 5
Checkin was easy and the staff were friendly.

Posted by on Jul 3, 2021

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Comment from Hotel Management

Jul 21, 2021 by Lauren Front Desk Supervisor

Dear valued guest: Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

4 out of 5
Staff was friendly, didnt have any issues so cant comment on thier troubleshooting. Check in was easy. Offered a reasonably priced "box breakfast" for $5, we didnt try it so no comment on quality. Coffee/ tea in room was usual hotel room fare/quality. Everything was clean, room seemed in good shape. Pool was open and clean, its not huge but that was fine with us, in non covid times the hot tub would be nice. Only downside is i still havent got a reciept that supposedly was going to be emailed to me so now i have to call them.

Posted by on Mar 28, 2021

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5 out of 5
Beautiful lobby and rooms. Wonderful staff. Only thing that i was not thrilled with is the jacuzzi being closed after calling a few days ahead to confirm it was open.

Posted by on Mar 21, 2021

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5 out of 5
Chose this for the location but enjoyed the decor. Very welcoming.

Posted by on Dec 27, 2020

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2 out of 5
Good location, bed was worn out , smokers had been in a non smoking room.Also they must not have a working vacuum for the rugs.The staff was friendly, but the room disappointing.Also no breakfast,just a bad muffin and Danish to go.

Posted by , from Plymouth on Aug 4, 2020

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About the Hilton Garden Inn Plymouth

Location 4 Home Depot Dr, Plymouth, MA 02360

Renovations + Closures

The following facilities will be closed during the winter:

  • Bar/Lounge

The property will be renovating from April 22 2022 to May 31 2022 (completion date subject to change). The following areas are affected:

  • Fitness facilities
  • Swimming pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Hilton Garden Inn Plymouth offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Event space at this hotel measures 1372 square feet (127 square meters). A vending machine, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Hilton Garden Inn Plymouth. Self parking is free. This 3-star Plymouth hotel is smoke free.

  • 130 guestrooms or units
  • 5 levels
  • 1372 sq ft of conference space
  • 127 sq m of conference space
  • Built in 2006
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Plymouth Station (7.5 km / 4.7 mi)
  • Parking: Free self parking

Room Amenities

Hilton Garden Inn Plymouth offers 130 accommodations with iPod docking stations and MP3 docking stations. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers. This Plymouth hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • IPod dock
  • In-room dining
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy breakfast on weekdays from 6 AM to 10 AM and on weekends from 6:30 AM to 10:30 AM.

Hilton Garden Inn Plymouth has a restaurant on site.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Water skiing nearby
  • Golfing nearby
  • Boat tours nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Guests will receive smart lock details.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Guests will receive smart lock details.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0004502390

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0004502390. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • State tax ID - C0004502390
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: USD 11.95 for adults and USD 8.95 for children (approximately)
  • Pet fee: USD 50 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Hotel Plymouth
  • Hilton Garden Inn Plymouth
  • Plymouth Hilton Garden Inn
  • Hilton Garden Inn Plymouth Hotel Plymouth
  • Hilton Plymouth
  • Hilton Garden Inn Plymouth Hotel
  • Plymouth Hilton Garden Inn
  • Hilton Plymouth
  • Hilton Plymouth Plymouth
  • Hilton Garden Inn Plymouth Hotel
  • Hilton Garden Inn Plymouth Plymouth
  • Hilton Garden Inn Plymouth Hotel Plymouth

You should know

  • Pool access available from 5 AM to 11 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.