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The Dunes Hotel & Resort

Property class: 3.5
Enjoy free breakfast at this 3.5-star Plettenberg Bay hotel

Choose dates to view prices

Photo gallery for The Dunes Hotel & Resort

Beach nearby, white sand
Restaurant
Exterior
Grand Villa | Balcony
Superior Villa | Premium bedding, in-room safe, iron/ironing board, WiFi (free)

Reviews

2.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Keurboomstrand Road, Plettenberg Bay, Western Cape, Plettenberg Bay, Western Cape, 6600
  • Place, St Peters Anglican Church
    ‪18 min walk‬
  • Place, Plettenberg Bay Beach
    ‪19 min walk‬
  • Place, Old Timber Shed
    ‪2 min drive‬
  • Airport, Plettenberg Bay (PBZ)
    ‪12 min drive‬

Room options

View all photos for Standard Double Room

Premium bedding, in-room safe, iron/ironing board, WiFi (free)

Standard Double Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Comfort Double Room

Comfort Double Room | Premium bedding, in-room safe, iron/ironing board, WiFi (free)

Comfort Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Duplex

Duplex | Premium bedding, in-room safe, iron/ironing board, WiFi (free)

Duplex

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed and 2 Twin Bunk Beds
  • Free WiFi

View all photos for Basic Room

Premium bedding, in-room safe, iron/ironing board, WiFi (free)

Basic Room

  • Garden view
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Villa

Superior Villa | Premium bedding, in-room safe, iron/ironing board, WiFi (free)

Superior Villa

  • Sea view
  • 3 bedrooms
  • Sleeps 8
  • 2 Double Beds and 2 Twin Beds
  • Free WiFi

View all photos for Grand Villa

Grand Villa | Premium bedding, in-room safe, iron/ironing board, WiFi (free)

Grand Villa

  • Sea view
  • 3 bedrooms
  • Sleeps 8
  • 2 Double Beds and 2 Twin Beds
  • Free WiFi

About the neighborhood

Plettenberg Bay

Close to the beach.You'll find St Peters Anglican Church and Van Plettenberg Beacon within 2 miles (3 km) of this hotel. Plettenberg Bay Beach and Old Timber Shed are also within 2 miles (3 km).

What's nearby

  • Van Plettenberg Beacon - 17 min walk - 0.9 miles
  • St Peters Anglican Church - 18 min walk - 1.0 mile
  • Plettenberg Bay Beach - 19 min walk - 1.0 mile
  • Plett Puzzle Park - 2 min drive - 1.1 miles
  • Old Timber Shed - 2 min drive - 0.9 miles

Getting around

  • Plettenberg Bay (PBZ) - 11 min drive

Restaurants

  • ‪The Clubhouse Restaurant - ‬5 min drive
  • ‪Le Fournil De Plett Bakery - ‬13 min walk
  • ‪Barrington’s - ‬4 min drive
  • ‪The Fat Fish - ‬3 min drive
  • ‪Adi’s Kitchen - ‬14 min walk

About this property

The Dunes Hotel & Resort

Enjoy free breakfast at this 3.5-star Plettenberg Bay hotel
The Dunes Hotel & Resort offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A library, a terrace, and barbecue grills are also featured at The Dunes Hotel & Resort. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Plettenberg Bay hotel.

  • 43 guestrooms or units
  • Continental breakfast (free)
  • Manager's reception (free)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
The Dunes Hotel & Resort offers 43 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Free RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Children's pool
  • Library
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • No elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: ZAR 200 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, debit cards, and cash.

Property is also known as

The Dunes Hotel Resort
The Dunes Hotel & Resort Hotel
The Dunes Hotel & Resort Plettenberg Bay
The Dunes Hotel & Resort Hotel Plettenberg Bay

Frequently asked questions

How close is The Dunes Hotel & Resort to the airport?

The Dunes Hotel & Resort is 5.2 mi (11-min drive) away from the Plettenberg Bay (PBZ) airport, the closest popular airport to the property.

Does The Dunes Hotel & Resort have an airport shuttle?

Airport shuttle services are not available at The Dunes Hotel & Resort.

How close is The Dunes Hotel & Resort to the beach?

This hotel is 1.1 mi (3-min drive) from Plettenberg Bay Beach and 8.8 mi (17-min drive) from Arch Rock Beach. Don't forget your sunscreen!

Does The Dunes Hotel & Resort offer free breakfast?

The Dunes Hotel & Resort offers free continental breakfast every day from 7:30 AM to 10:30 AM.

Is there a casino at The Dunes Hotel & Resort?

No, there is no casino at this hotel.

What time is check-in at The Dunes Hotel & Resort?

Check-in start time: 2:00 PM; Check-in end time: 4:30 PM.

Is there free parking at The Dunes Hotel & Resort?

This hotel offers free self parking.

Does The Dunes Hotel & Resort have a pool?

The Dunes Hotel & Resort features an outdoor pool and a children's pool.

Does The Dunes Hotel & Resort have a restaurant?

Yes, there is a restaurant on site.

Does The Dunes Hotel & Resort have a spa?

There are no spa services available at this hotel.

How close is The Dunes Hotel & Resort to downtown Plettenberg Bay?

The Dunes Hotel & Resort is 0.5 mi away from Plettenberg Bay.

The Dunes Hotel & Resort Reviews

Reviews

2.6
Rating 10 - Excellent. 1 out of 14 reviews
Rating 8 - Good. 0 out of 14 reviews
Rating 6 - Okay. 0 out of 14 reviews
Rating 4 - Poor. 0 out of 14 reviews
Rating 2 - Terrible. 13 out of 14 reviews

4.0/10

Cleanliness

3.0/10

Staff & service

2.0/10

Amenities

2.0/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

WARNING - HOTEL DOES NOT EXIST

This is a scam. The hotel does not exist. Hotels.com need to remove this hotel from their list ASAP.
Stayed 3 nights in Dec 2023
Verified review

2/10 Terrible

mallikarjuna

Disliked: Cleanliness, staff & service, property conditions & facilities

Property was not existing

Property doesn’t exist
Stayed 1 night in Dec 2023
Verified review

2/10 Terrible

Anita

Disliked: Staff & service

Last minute cancellation

Was notified at 14:19 on the day we were supposed to book in that the hotel can unfortunately not honor our booking?!?! Had no where to sleep for 2 nights!!
Stayed 2 nights in Dec 2023
Verified review

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

last minute cancellation

canceled on us last minute at peak season without providing an alternative. were stranded without alternative
Stayed 2 nights in Dec 2023
Verified review

2/10 Terrible

Hlologelo

SCAM

We received a call 2hrs before our checkin time to cancel our booking, leaving us stranded. With all that, we still drove to the venue to get clarity. When we arrived at the venue, we were told that this is a scam!
Stayed 1 night in Dec 2023
Verified review

2/10 Terrible

Bongi

Disliked: Staff & service
I never stayed, i was stranded in Plett for couple of hours, at the Hotel no one seemed to be interested in assisting us, when we got there we were told there was no booking its a scam and that was it. No attempt to try and resolve the issue or at least find an alternative place or recommend one. we were so excited to spend 4 days in the Hotel all we got was a " sorry no booking"
Stayed 4 nights in Dec 2023
Verified review

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service
Disliked: Amenities
Despite the entire booking for this property going through Expedia via their booking platform, this was a scam. The Dunes hotel itself is well run and just outside the bustling town of Plettenberg bay. Sadly we did not get to stay there. The manager, Neil had previously sent Expedia information about the scam in the weeks preceding our booking but unfortunately we were still scammed. A few other families were scammed via either the Expedia or viator booking app. The hotel manager was very helpful in explaining to us what had happened and what we could do going forward. It did eventually take Expedia staff a couple of hours to relocate us though this process needs refining and to be more efficient. Sadly we never did get to stay at a The Dunes hotel so we cannot rate it anymore than to say it’s manager, Neil, was very helpful.
Verified review

2/10 Terrible

Friedrich

Disliked: Cleanliness, staff & service, property conditions & facilities
Trotz bestätigter Bestätigung durch Expedia, im Hotel angekommen, erfahren wir, dass die Buchung "nicht existiert"! Offensichtlich vom Hotel in den Mülleimer geworfen. Expedia Service fand mit grosser Mühe bei komplett ausgebuchter Lage (Weihnachts- und Ferienzeit) einen Ersatz
Stayed 5 nights in Dec 2023
Verified review

2/10 Terrible

Ruth

Stayed 1 night in Dec 2023
Verified review

2/10 Terrible

marina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Verified review

2/10 Terrible

Bianca

Stayed 1 night in Dec 2023
Verified review

2/10 Terrible

Natasha

Stayed 1 night in Dec 2023
Verified review

2/10 Terrible

Ewan

Stayed 1 night in Dec 2023
Verified review

2/10 Terrible

Jan

Stayed 5 nights in Dec 2023