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City Express Suites by Marriott Playa Del Carmen

3.0 star property
3-star hotel near Quinta Avenida

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Photo gallery for City Express Suites by Marriott Playa Del Carmen

Relax in a cozy lounge area with a sofa, armchairs, and a coffee table.
Relax in this stylish room with a sofa, flat-screen TV, and large windows.
Relax in this spacious room with a mezzanine level, comfortable sofas, and a glass partition for a sense of openness.
Relax and dine under a glass roof, surrounded by lush greenery and modern architecture.
Relax in a spacious room with a large bed, sofa, and kitchenette, perfect for a comfortable stay.

Popular amenities

  • Room service
  • Breakfast included
  • Gym
  • Pool
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Av. Balamkamche Mza. 30 Lt 4, Fraccionamiento Playacar Fase II, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪19 min walk‬
  • Mamitas Beach
    ‪4 min drive‬
  • Xcaret Eco Theme Park
    ‪9 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

1 bedroom, in-room safe, desk, blackout drapes

Suite, 2 Double Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed

7.6 out of 10
Good
(5 reviews)
  • 334 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Playa del Carmen

Oceanside stay.Your stay at this Playacar hotel places you within 3 miles (5 km) of Quinta Avenida and Mamitas Beach. Also, Xplor Theme Park is within 3 miles (5 km) and Xcaret Eco Theme Park is within 6 miles (10 km).

What's nearby

  • Quinta Avenida - 19 min walk - 1.0 mile
  • Playa del Carmen Main Beach - 3 min drive - 1.1 miles
  • Mamitas Beach - 4 min drive - 1.8 miles
  • Xplor Theme Park - 6 min drive - 3.5 miles
  • Xcaret Eco Theme Park - 9 min drive - 4.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪La Bartina - ‬9 min walk
  • ‪Rolandi's - ‬1 min walk
  • ‪Don Sirloin Playacar - ‬1 min walk
  • ‪El Gran Taco - ‬11 min walk

About this property

City Express Suites by Marriott Playa Del Carmen

3-star hotel near Quinta Avenida
City Express Suites by Marriott Playa Del Carmen offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. A 24-hour business center and a meeting room are available. Free breakfast is served daily. A free area shuttle within 10 kilometers is available. Barbecue grills, a vending machine, and coffee/tea in a common area are also featured at the business-friendly City Express Suites by Marriott Playa Del Carmen. Self parking is free.

Smoking is allowed in designated areas at this 3-star Playa del Carmen hotel.

  • 56 guestrooms or units
  • Full breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Pool or billiards table
  • Convenience store
  • BBQ grill(s)
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • 1 conference room
City Express Suites by Marriott Playa Del Carmen offers 56 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 10 km
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Games
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchen
  • Limited room service
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 56.57 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

City Express Suites Playa Carmen Hotel
City Express Suites Playa Carmen Playa del Carmen
City Express Suites Playa Carmen
City Express Suites Carmen
City Suites Playa del Carmen
City Express Suites Playa del Carmen
City Express Suites by Marriott Playa Del Carmen Hotel

Frequently asked questions

How close is City Express Suites by Marriott Playa Del Carmen to the airport?

City Express Suites by Marriott Playa Del Carmen is 21.7 mi (257-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

Does City Express Suites by Marriott Playa Del Carmen have an airport shuttle?

Airport shuttle services are not available at City Express Suites by Marriott Playa Del Carmen.

How close is City Express Suites by Marriott Playa Del Carmen to the beach?

This hotel is 2.1 mi (8-min drive) from Mamitas Beach and 11.6 mi (20-min drive) from Maroma Beach. Don't forget your sunscreen!

Does City Express Suites by Marriott Playa Del Carmen offer free breakfast?

City Express Suites by Marriott Playa Del Carmen offers free full breakfast on weekdays between 6:00 AM and 10:30 AM and weekends between 7:00 AM and 11:00 AM.

Is there a casino at City Express Suites by Marriott Playa Del Carmen?

No, there is no casino at this hotel, but Riviera Gran Casino (3-min drive) is nearby.

What time is check-in at City Express Suites by Marriott Playa Del Carmen?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at City Express Suites by Marriott Playa Del Carmen?

This hotel offers free self parking.

Does City Express Suites by Marriott Playa Del Carmen have a pool?

City Express Suites by Marriott Playa Del Carmen features an outdoor pool. Guests can enjoy pool access from 10:00 AM to 10:00 PM.

Does City Express Suites by Marriott Playa Del Carmen have a spa?

There are no spa services available at this hotel.

How close is City Express Suites by Marriott Playa Del Carmen to downtown Playa del Carmen?

City Express Suites by Marriott Playa Del Carmen is 1.2 mi away from Playa del Carmen.

City Express Suites by Marriott Playa Del Carmen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 255 out of 473 reviews
Rating 8 - Good. 128 out of 473 reviews
Rating 6 - Okay. 48 out of 473 reviews
Rating 4 - Poor. 19 out of 473 reviews
Rating 2 - Terrible. 23 out of 473 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Juan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Aymec

Stayed 1 night in Mar 2025

8/10 Good

JOSE

Stayed 3 nights in Mar 2025

4/10 Poor

Martha

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Underwhelming

So, they stayed 2 days, and we fogot a shirt in the closet, and houskeeping claims nothing was there or in lost and found. The washer dryer was expensive and didnt dry the clothes.
Stayed 2 nights in Mar 2025

10/10 Excellent

Heron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Again, Easy Inn Suites did not disappoint. This is my second time in only one month and I’m very happy. Definitely one of the nicest places if you’re not into the hustle and bustle of the quinta avenida. I’m looking forward to another visit very soon.
Stayed 1 night in Mar 2025

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Heron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think we found out favorite place in Playa de Carmen. If you’re like us and not too interested in the hustle and bustle of the Quinta, then this is the place for you. There’s everything you’ll need nearby … highly recommend it.
Stayed 2 nights in Feb 2025

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Greg, Murrieta

Liked: Cleanliness, staff & service, property conditions & facilities
The area around the hotel is Alittle run down and dumpy but the hotel was good.
Stayed 7 nights in Jan 2025

6/10 Okay

Asghar

Traveled with partner
Not many restaurant arounds within walking distance and fast food places,
Stayed 7 nights in Dec 2024

8/10 Good

Danny

Traveled with family
Liked: Cleanliness, staff & service

Fue bueno como hotel del paso

Todo bien, el desayuno es sencillo, las habitaciones requieren mantenimiento
Stayed 1 night in Dec 2024

8/10 Good

Sonia

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

8/10 Good

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms
Stayed 4 nights in Oct 2024

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close by
Stayed 2 nights in Jul 2024

2/10 Terrible

Tahnia

Disliked: Staff & service
I booked a 1 king bed and they gave me 2 doubles and refused to change it
Stayed 1 night in Jul 2024

6/10 Okay

julio

Traveled with family and small children
Liked: Cleanliness, amenities
The beds are very small and uncomfortable
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Fantastic!

The staff was so helpful and friendly… we felt right at home. The accommodations were immaculate and well cared for…the nearby Patisserie and restaurants were excellent.
Stayed 2 nights in Feb 2024

6/10 Okay

Frank, Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
The property was
Stayed 5 nights in Dec 2023

2/10 Terrible

Jorge

Stayed 1 night in Jun 2023

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities

Good for staying

Very clean room with kitchen. Not too small. Big fridge. All you need for cooking. Bed mattress hard, old pillows but clean. Breakfast the same every day, could taste better. Al lot of parking. Walking distance to shopping.
Stayed 7 nights in Mar 2023

2/10 Terrible

Carlos

Disliked: Staff & service
Stayed 1 night in Feb 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick solo over night

This was my second stay at City Suites. I chose it again, because the first time was so great. It is centrally located, easy to get to and has plenty of amenities. The staff are incredibly friendly and helpful. The rooms were comfortable and clean.
Stayed 1 night in Feb 2023

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Endroit excellent aussi bien que des resorts tout inclus je le conseil a tous un gros merci !!
Stayed 9 nights in Jan 2023

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

jiahong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, everything was great except location. But it was no problem. We can drive to central just 5 minutes to visit beach and back to quiet hotel for rest.