Alma y Mar Suites

3.0 star property
3-star hotel near Quinta Avenida

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Photo gallery for Alma y Mar Suites

Beach nearby, white sand, beach cabanas
Front of property
Superior Suite, 2 Bedrooms, City View | Minibar, in-room safe, individually decorated, individually furnished
Point of interest
Private kitchen

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
Calle 26 Nte, Mza 59, Lt. 03, No. 320, Playa del Carmen, QROO, 77710
  • Popular LocationQuinta Avenida1 min walk
  • Popular LocationMamitas Beach5 min walk
  • Popular LocationPlaya del Carmen Main Beach5 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)49 min drive

Room options

Similar properties

About the neighborhood

Playa del Carmen

Oceanside stay.Within a 10-minute walk of this Downtown Playa del Carmen hotel, you'll find Quinta Avenida and Mamitas Beach. Also, Playa del Carmen Main Beach is within half a mile (1 km) and Playa del Carmen Maritime Terminal is within 2 miles (3 km).

What's nearby

  • Quinta Avenida - 1 min walk
  • Mamitas Beach - 5 min walk
  • Playa del Carmen Main Beach - 5 min walk
  • Playa del Carmen Maritime Terminal - 18 min walk
  • Xcaret Eco Theme Park - 13 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • Starbucks - 1 min walk
  • La Vagabunda - 1 min walk
  • Ambasciata d'Italia Ristorante - 1 min walk
  • La Vaca Gaucha - 1 min walk
  • Micaela's - 1 min walk

About this property

Alma y Mar Suites

3-star hotel near Quinta Avenida
As a guest of Alma y Mar Suites, you'll find tour/ticket assistance, express check-out, and a communal living room. WiFi is free in public spaces. You'll have access to the outdoor pool at a partner property.

This 3-star Playa del Carmen hotel is smoke free.

  • 1 building
  • 18 guestrooms or units
  • 4 levels
  • Built in 1999
  • Cabanas on the beach (surcharge)
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • No smoking on site
Alma y Mar Suites offers 18 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and bidets. This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Access to nearby outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 10:00 AM to 10:00 PM (USD 120 per day)
  • Street parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: USD 5.70 for adults and USD 5.70 for children

Things to do

  • Outdoor pool (guest access)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from noon - 4:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
This property's beach club is 600 yards (550 meters) away.

Access methods

Staffed front desk, lockbox

Pets

  • Pets and service animals are not allowed at Alma y Mar Suites

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 5.7 for adults and USD 5.7 for children
  • Nearby parking fee: USD 120 per day (33 ft away; open 10:00 AM to 10:00 PM)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPal
Cashless transactions are available
Heating is not provided
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, cash, mobile payments, and PayPal. Heating is not provided. Onsite parties or group events are strictly prohibited. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit, and window guards in each accommodation. The property is professionally cleaned. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • One child 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Alma y Mar Suites.

Property is also known as

Condohotel El Patio
Condohotel Patio
Condohotel Patio Condo
Condohotel Patio Condo El
CondoHotel El Patio Riviera Maya/Playa Del Carmen, Mexico
El Patio Apartments Apartment Playa del Carmen
El Patio Apartments Playa del Carmen
El Patio Hotel Playa del Carmen
El Patio Playa del Carmen
El Patio Hotel
Quinta Noraa
El Patio Hotel Suite

Frequently asked questions

How close is Alma y Mar Suites to the airport?

Alma y Mar Suites is 21.5 mi (254-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

Does Alma y Mar Suites have an airport shuttle?

Airport shuttle services are not available at Alma y Mar Suites.

How close is Alma y Mar Suites to the beach?

This hotel is a short 5-minute walk from Mamitas Beach and 5-minute walk from Playa del Carmen Main Beach. Don't forget your sunscreen!

Does Alma y Mar Suites offer free breakfast?

Free breakfast isn’t provided at Alma y Mar Suites, but continental breakfast is offered for a fee of USD 5.7 for adults and USD 5.7 for children. It's available every day from 7:30 AM to 11:00 AM.

Is there a casino at Alma y Mar Suites?

No, there is no casino at this hotel, but Riviera Gran Casino (12-min walk) is nearby.

What time is check-in at Alma y Mar Suites?

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM. A fee applies for early check-in.

Is there free parking at Alma y Mar Suites?

Free parking is not available at this hotel.

Does Alma y Mar Suites have a pool?

Alma y Mar Suites features outdoor pool access.

Does Alma y Mar Suites have a spa?

There are no spa services available at this hotel.

How close is Alma y Mar Suites to downtown Playa del Carmen?

Alma y Mar Suites is 0.3 mi away from Playa del Carmen.

Alma y Mar Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 67 out of 196 reviews" "
Rating 8 - Good. 65 out of 196 reviews" "
Rating 6 - Okay. 35 out of 196 reviews" "
Rating 4 - Poor. 14 out of 196 reviews" "
Rating 2 - Terrible. 15 out of 196 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Convenient and clean. Bathroom did not match the pictures.
Stayed 1 night in Feb 2024

4/10 Poor

Michael

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
On checkin we found a somewhat accommodating reception by the manager who ended up moving us to the building next door. At the time I was impressed as the building next door was much nicer than the Alma and Mar building. From there it kind of went downhill. They only provide one key and they have almost no reception presence. We ended up getting locked out of the hotel late at night when I had to leave the key with my son in the room. I called the building. Their response was “wait until another guest comes and then sneak in the door behind them.” After 40 minutes I ended up having to do just that. Second issue: There was NO internet in the room and not only did my daily reminders of that fact to hotel staff go unanswered, the manager actually started yelling at me on the third day of my request. I know. First world problems right? lol anyway. I pushed my flight back a day but I decided it was more pleasant to pay more money at another hotel AND repack AND move hotels AND unpack again rather than extend my stay for a single night. that pretty much says it all.
Stayed 4 nights in Feb 2024

2/10 Terrible

Victoria

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
What I don’t like is that after 9 pm there was no water. I tried to contact the hotel but never got an answer back. Bedsheets were stained. What I did like is that it was close to everything.
Stayed 3 nights in Dec 2023

2/10 Terrible

Julian

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stinky
Stayed 1 night in Oct 2023

2/10 Terrible

Julian

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my worst experience.
Stayed 1 night in Oct 2023

4/10 Poor

Alexis

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Niles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value and great location
Stayed 3 nights in May 2023

4/10 Poor

Steven

Stayed 8 nights in Jun 2023

2/10 Terrible

Joseph

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
hubo un corte de energía y la plomería no funcionaba para mi estadía, mechones de cabello de otra persona en la cama y en el baño
Stayed 1 night in Mar 2023

10/10 Excellent

Yadira

Stayed 2 nights in Dec 2022