"The hotel rooms are just okay but clean on site restaurant real good but place to park atrocious. " More
Heart of Pittsfield
You'll be steps from Berkshire Museum and a 5-minute walk from Colonial Theater. Berkshire Athenaeum and Barrington Stage Company are also within half a mile (1 km).
Business services
This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 10 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the gym and perks like free self parking.
Mar 20, 2023 by Chuck General Manager
Dear DamarysThank you for your recent rating of your stay at the hotel. We look forward to your next visit to the Berkshires.
Mar 7, 2023 by Chuck General Manager
Dear NicoleThank you for your rating of your recent stay at the hotel. I am happy to see that we met all your expectations while you were in the comforts of the hotel.We look forward to your next visit to the Berkshires.
Jan 4, 2023 by GM
Dear Peter,Thank you for your feedback. I'm sorry the parking was an issue. We are working to improve our options in addition to the valet parking. We hope to see you again. Thanks for choosing us.Sincerely,Chuck
Mar 23, 2022 by GM
Dear Laurie, Thank you for your feedback. I am sorry you experienced issues with the parking and elevators. The elevators have been repaired and we are working to renovate our parking areas. We are glad you found the room comfortable. Thanks for choosing us. Sincerely, Chuck
Mar 3, 2022 by Chuch General Manager
Dear Susan, Thank you for your rating and feedback. The hot tub has been closed since the beginning of COVID. We feel the safety of the guest is important during this time and felt strong enough to close it. I have spoken with Engineering about the pool - the water is crystal clear. We are enhancing our protocols with the pool to make sure it is not cloudy in the future. Thank you for mentioning it to us. We look forward to your next visit of the Berkshires.
Oct 17, 2020 by Chuck
Dear Anonymous Thank you for choosing us as your hotel needs in the Berkshires and for rating your stay.
Oct 11, 2020 by Chuck
Dear Anonymous, Thank you for your feedback. We are happy that you enjoyed your stay. We look forward to your next visit to the hotel.
Sep 22, 2020 by Chuck
Dear Anonymous, Thank you for your feedback and I'm talking with Terry right now so I am passing on your kind words to him. We look forward to your next visit here at the hotel.
Jun 28, 2020 by Chuck
Dear Wendy Thank you for your kind words on my staff. With COVID-19 they have been working hard to make sure you are safe while at the hotel. I apologize if the pool not being open affected your stay, but we needed to follow the guide lines for re opening our pool. We look forward to seeing you on your next trip to the Berkshires.
Dec 4, 2019 by CHuck Burnick General Manager
Dear Elizabeth, Thank you for your comments. We are glad you found our location convenient. Thank you for choosing us!!!
The following facilities or services will be unavailable from August 24 2020 to September 15 2023 (dates subject to change):
Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel offers its guests an indoor pool and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. There are 10 meeting rooms available. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel. Self parking is free. Smoking is allowed in designated areas at this 3-star Pittsfield hotel.
Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , High-speed internet access
Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed
Free self parking , Free parking nearby
Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel offers 179 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries. This Pittsfield hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 10:30 AM.
Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel has a restaurant on site.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an indoor pool and a health club.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0010502360
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0010502360. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and Eurocard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.