Room, 2 Double Beds, Accessible, Bathtub (Mobility)
Bed Count 2 Full Beds Maximum Occupancy 4 Max
$128 per night
ADVERTISING SPONSORED LISTING
Holiday Inn & Suites Pittsfield-Berkshires
One West Street,
Pittsfield,
MA
1-855-201-7819
- Free WiFi in rooms and ...
- Free parking
- Onsite dining
- Indoor pool
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Holiday Inn & Suites Pittsfield-Berkshires
3.5 out of 5.0
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"We thought this was a good overall value. The room wass clean, the bed very comfortable and we liked the central location " More
Points Of Interest
Hotel Description
Heart of Pittsfield
You'll be steps from Berkshire Museum with a stay at this Pittsfield hotel.
Business services
This hotel features an indoor pool, a health club, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the sauna and perks like free self parking.
Free WiFi, refrigerators
Featuring conveniences like refrigerators and coffee/tea makers, the 179 guestrooms also offer free WiFi and flat-screen TVs with digital channels. Other amenities include room service, free long-distance calls, and free local calls.
Holiday Inn & Suites Pittsfield-Berkshires ratings based on 19 Verified Reviews
Room cleanliness
3.5 out of 5.0
Service & staff
4.0 out of 5.0
Room comfort
4.0 out of 5.0
Hotel condition
2.0 out of 5.0
Guest reviews for Holiday Inn & Suites Pittsfield-Berkshires
When I hear "Pittsfield, MA," I think of the splendor and magnificence of the Berkshires! This place is kind of a dump and possibly going through change in management. But sometimes you just need a bed to sleep in. There's a decent bar across the street.
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Comment from Hotel Management
May 10, 2019 by Chuck Burnick General Manager
Dear Anonymous We are sorry the renovation adversely affected your stay with us. We are nearing completion and hope you will stay with us again.
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Comment from Hotel Management
Apr 3, 2019 by Chuck Burnick General Manager
Thank you for taking the time to rate the hotel and my staff.
I understand the hotel was under construction but the gentleman at the front desk seemes upset at the end of the night when asking about breakfast. Had no refridgerator in my room and requested one that never came. Elevator stopped working so I had to go up 8 flights of stairs with 3 kids.
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Comment from Hotel Management
Feb 27, 2019 by Chuck
Dear Anonymous, We are sorry you did not get our usual standard of service. Your comments will be shared with our staff.
Good value for the money. Hotel is currently
undergoing some renovations.
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Comment from Hotel Management
Jan 13, 2019 by Chuck
Dear Ron Thank you for your comments and we look forward to seeing you when you visit the Berkshires.
Inside, Our room was clean and comfortable but was located almost directly across from the elevator, next door to another room that was undergoing renovation.
The hallway carpet from elevator to our room was covered in plastic sheeting, studded with plaster "crumbs" and other debris, and the hallway smelled
Like construction materials.
I wondered if the hotel would have put me in a cleaner and more pleasant area had I booked my reservation with them directly vs. going through Travelocity. I mentioned my dissatisfaction at check-out and received a terse reply from the hotel employee.
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Solvent smell
We were on the top floor. Smelled something when we checked in and told they were renovating. Left at noon & returned to find smell was worse, even though they were working on 4/5th floors. And our room now smelled, not only hallway. Reported to front desk immediately but no action taken, actually housekeeping was nicer & more concerned.
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We found the hotel location great for our needs
Pros:
Free Internet
We thought this was a good overall value. The room wass clean, the bed very comfortable and we liked the central location
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Comfortable and well located.
Pros:
Free Internet
Cons:
paid parking
This is the only full-serivce hotel in town. Comfortable and spacious rooms. The separate sink was appreciated. They should not charge for parking though!
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There are better options in the area
Pros:
Close restaurants, close to jiminy
Cons:
outdated
This hotel is well past its prime. The rooms are really worn, and need to be updated. The lobby, pool and restaurant are nice. There are much nicer hotels in the area, but outside of downtown Pittsfield.
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dissapointed
We were very dissapointed in the condition of the hotel. The floor that our room was on was dark and tight, the room itself was the smallest I have been in, the breakfast buffet in the restaurant was worse than McD's. The parking garage's height limit was 6'. Our Toyota Sequoia could not fit inside and we had to park at the back of the hotel in staff parking. The most disappointing thing however was when we brought the kids down to the pool. It had no steps, just ladders into the pool, no shallow end - just under 5 ft at the shallow end, it essentially was a big hole in the ground with the water so cloudy we couldn't see the bottom. The small hot tub had 2 men in it with their arms stretched out which made it impossible for anyone else to fit in. The sauna was made for 1 to 2 people max. On the up side, the hotel staff were very polite.
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About the Holiday Inn & Suites Pittsfield-Berkshires
Location One West Street, Pittsfield, MA 01201Property Features
Holiday Inn & Suites Pittsfield-Berkshires offers its guests an indoor pool, a health club, and a sauna. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A library, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn & Suites Pittsfield-Berkshires. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Pittsfield hotel.
- 1 building
- 179 guestrooms or units
- 12 levels
- Dining venue
- Bar or lounge
- Coffee shop
- Conference center
- Business facilities
- Breakfast available (surcharge)
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Express check-in
- Express check-out
- Staff is multilingual
- Storage area for luggage
- Front-desk safe
- Wedding services available
- Library
- Gift shop
- Beauty salon
- Newspapers in lobby (free)
- ATM
- Onsite shopping
- Bellhop
- Elevator
- Smoking in designated areas
Family Friendly Amenities
- Family Property
- Indoor pool
- Free WiFi
- Laundry facilities
- Refrigerator
- Microwave (on request)
- Free cribs/infant beds
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking
Free self parking
Transport
- Airport: Pittsfield, MA (PSF-Pittsfield Municipal)
- Parking: Free self parking
Room Amenities
Holiday Inn & Suites Pittsfield-Berkshires offers 179 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
- In-room dining (limited hours)
- Flat-screen television
- Digital channels
- Movies for purchase
- Refrigerator
- Microwave available
- Coffee maker
- Hypo-allergenic bedding
- Shower and tub combination
- Cribs (free)
- Rollaway beds (free)
- Housekeeping (daily)
- Long distance calls (free)
- Local calls (free)
- Massage in room (surcharge)
- Hair dryer
- Toiletries (free)
- Telephone
- Iron and ironing board
- Desk
- Blackout drapes
- Climate control (air conditioning)
- Ensuite bathroom
- Connecting rooms available
- Wheelchair accessible
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.
One West - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Underground Pub - This pub serves light fare only.
Room service (during limited hours) is available.
Nearby Activities
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Snowboarding nearby
- Golfing nearby
- Downhill skiing nearby
- Cross-country skiing nearby
Spa Services
- Number of treatment rooms 2
- Couples treatment rooms
- Manicures and pedicures
- Body treatments
- Body scrubs
- Facial treatments
- Aromatherapy treatments
- Massages
Accessibility
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- Accessible bathroom
- Roll-in shower
- In-room accessibility
Hotel Policies
Check-in
- Check-in time starts at 3 PM
- Check-in time ends at midnight
Check-out
- Check-out by noon
Payment types
Children and extra beds
- Children are welcome.
- Kids stay free! Children stay free when using existing bedding.
- Free rollaway/extra beds!
- Free cribs (infant beds)!
Pets
- Pets: USD 75 per pet, per stay
- Maximum 2 per room (weight limit: 25 lbs)
- Certain rooms only, restrictions apply
- You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- Noise-free rooms not guaranteed
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: USD 13 per person (approximately)
- Nearby parking fee: USD 6 per 24 hours
- Pet fee: USD 75 per pet, per stay
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
- Crowne Plaza Hotel Pittsfield-Berkshires
- Crowne Plaza Pittsfield-Berkshires
- Crowne Plaza Pittsfield Hotel Pittsfield
- Pittsfield Crowne Plaza
- Crowne Plaza Pittsfield-Berkshires Hotel
- Berkshire Plaza Hotel Pittsfield
- Berkshire Plaza Pittsfield
- Berkshire Plaza
- Crowne Plaza Pittsfield Berkshires
You should know
- Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
- Registered guests are the only ones allowed to be in guestrooms.
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
- Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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