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4.0 out of 5

"Great location and feeling in the hotel. The pool wasn't open for our stay. It closed too early. " More

By a verified traveler on Fri 19 Oct 2018

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Hotel Description

Family-friendly 4-star hotel with indoor pool

Pitlochry retreat

You'll find Bells Blair Athol Distillery and Black Spout Waterfall within a 15-minute walk of this Pitlochry hotel. Rob Roy Way - North and Edradour Distillery are also within 2 miles (3 km).

Full-service spa, dining

A full-service spa, 4 outdoor tennis courts, and an indoor pool are all featured at this romantic hotel. There's fun for all ages with mini golf and a playground, and families will appreciate the onsite laundry facilities. Relax with a drink at one of the 2 bars/lounges and get perks like free WiFi.

Free WiFi, flat-screen TVs

The 106 guestrooms offer free WiFi, 24-hour room service, and flat-screen TVs. Coffee/tea makers, hair dryers, and phones are also available.

Economy Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$203* Per night/room Nov 15 - Nov 16

Standard Double Room, 1 Double Bed, Valley View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Two Bedroom Lodge

Bed Count 2 Full Beds Maximum Occupancy 4 Max

One Bedroom Lodge

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Turret Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Atholl Palace Hotel ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Atholl Palace Hotel

Everyone (2)
4 out of 5
Great location and feeling in the hotel. The pool wasn't open for our stay. It closed too early.

Posted by , from AZ on Oct 19, 2018

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4 out of 5

Beautiful Hotel - Service Not So Much

Pros: Beautiful older hotel with well appointed rooms.
Cons: Service in "The Stag's Head" pub was terrible.
It was a little late when we arrived so we decided to have a drink and a light meal in "The Stag's Head" pub. First we tried to order a Guiness beer from the tap but were told they only had it in bottles. Later we saw they serving other people from the tap. One person ordered a beer that was not to her liking but when she tried to exchange it she was told she couldn't.. First time that has ever happened to me. Normally a bar will exchange it to keep the customer happy. The drink menu had a few sandwiches so we assumed that was the only thing they had. We decided to order the ham sandwich from the menu but asked if we could add cheese to it - we were told we couldn't. After the sandwiches were delivered and half eaten we found another menu at the bar that had appetizers, main meals and a "ham and cheese" sandwich. Why we couldn't get a ham and cheese is still a mystery. The overall service in the pub was very poor and detracted from what otherwise would have been a very nice hotel experience.

Posted by on Sep 29, 2015

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Property Features

Atholl Palace Hotel offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1076 square feet (100 square meters) and includes a conference center. A spa tub, a 24-hour fitness center, and a sauna are also featured at the family-friendly Atholl Palace Hotel. This Victorian Pitlochry hotel is smoke free.

  • 1 building
  • 106 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • 1076 sq ft of conference space
  • 100 sq m of conference space
  • Built in 1886
  • Dining venue
  • Childcare (surcharge)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Pitlochry Station (1.6 km / 1 mi)

Room Amenities

Atholl Palace Hotel offers 106 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries. This Pitlochry hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Flat-screen television
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:00 AM.

Verandah - This restaurant specializes in regional cuisine and serves lunch only.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a 24-hour fitness center.

Guests under 16 years old are not allowed in the fitness facility or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby
  • Rafting nearby
  • Miniature golf on site
  • Golfing on site
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby

Spa Services

The Lavender Spa has 4 treatment rooms. Services include facials and manicures and pedicures. The spa is equipped with a sauna and a spa tub.

  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 4
  • Manicures and pedicures
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Enhanced food service safety measures are in place.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property does not follow regional sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Online Penalty Collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 12.50 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Atholl
  • Atholl Hotel
  • Atholl Palace
  • Atholl Palace Hotel
  • Atholl Palace Hotel Pitlochry
  • Atholl Palace Pitlochry
  • Hotel Atholl Palace
  • Atholl Palace Hotel Pitlochry, Scotland
  • Atholl Palace Hotel Hotel
  • Atholl Palace Hotel Pitlochry
  • Atholl Palace Hotel Hotel Pitlochry

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.