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4.4 out of 5

"At the time of check in the young lady at the front desk was extremely rude to the guest ahead of me. She attempted to tell me about the issue as if ... " More

By a verified traveler on Mon 23 May 2016

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Hotel Description

Hotel near Saracen Casino Resort in Pine Bluff

In Pine Bluff

You'll find Saracen Casino Resort and Pines Mall within a 15-minute walk of this Pine Bluff hotel. Arkansas Railroad Museum and Pine Bluff Convention Center are also within 3 miles (5 km).

Free perks

This hotel features a gym and a seasonal outdoor pool. There's no skimping on freebies - guests receive free full breakfast, free WiFi, and free self parking. A 24-hour business center, a snack bar/deli, and a grocery/convenience store are also on offer.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 57 guestrooms also offer free WiFi and LED TVs with satellite channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
$72* Per night/room Oct 31 - Nov 1

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Presidential Hotel & Suites ratings based on 8 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Best Western Presidential Hotel & Suites

Everyone (2)
5 out of 5

Posted by on May 8, 2021

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Comment from Hotel Management

May 19, 2021 by Hotel Manager

Dear Guest, Thanks for the stay and great feedback by giving us a 5-Star rating. It is really encouraging. We feel proud when we get such ratings and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

3 out of 5

It was ok

At the time of check in the young lady at the front desk was extremely rude to the guest ahead of me. She attempted to tell me about the issue as if I should understand how she was treating a guest. Later I called to ask for towels and I was told I had to come downstairs to get them. The iron in the room did not work and I had to request another one. This time it was actually brought to me. The night staff was rude basically.

Posted by , from Dallas, TX on May 23, 2016

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4 out of 5

Best Choice in Pine Bluff!

Pros: Free breakfast, Free Internet
While there are not many choices in Pine Bluff, this hotel was in a good location and a good value for the money.

Posted by , from TN on Apr 12, 2011

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3 out of 5

Shady hotel personnel - Rip off

My husband recently stayed at this hotel. Overall, the hotel was fine, but it was the staff that is the problem. This room was prepaid on our corporate Amex card, this was a business trip, and they harrassed him the entire time he stayed there trying to get him to let them charge his personal credit card for the room. They even called his room a few minutes before midnight to harrass him about it. Upon checkout they gave him a receipt showing a zero balance and that it had been charged to an Amex card. We checked our Mastercard statement online and guess what, they charged it too. When we contacted the hotel, they gave us the run around and claimed that they never charged our Mastercard. Very, very shady hotel manager and employees. I would stay somewhere else to avoid all the hassle.

Posted by on Dec 22, 2009

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5 out of 5

Very well maintain hotel

Love the hotel and staff. Thanks for your the hospitality.

Posted by on Jul 29, 2008

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5 out of 5

room very nice

room as nice and clean . Hotel meets all your needs. Good for business travel. would stay there again.

Posted by on Jul 15, 2008

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5 out of 5

We had a blast at this newly build hotel.

We were attending three day convention in June and made reservation at this hotel. We were litterally surprised how clean room was. We were told this is the newest hotel in town. Staff was very helpful. We highly recommend this hotel.

Posted by on Jul 2, 2008

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5 out of 5

Lovely Stay in Pine Bluff

My husband and I recently stayed at the Best Western in Pine Bluff for our honeymoon. We loved the hotel. Our room was wonderful. It was clean and well cared for. It was litterally walking distance to the mall. The breakfast was better than average. The staff was helpful and pleasant. Overall the trip was fantastic and the hotel made the entire honeymoon so much more enjoyable.

Posted by on Jun 27, 2008

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About the Best Western Presidential Hotel & Suites

Location 3104 Market Street, Pine Bluff, AR 71601

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Presidential Hotel & Suites offers its guests a fitness center and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is available daily. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Best Western Presidential Hotel & Suites also features complimentary newspapers in the lobby, laundry facilities, and a convenience store. Self parking is free. This Pine Bluff hotel is smoke free.

  • 57 guestrooms or units
  • Full breakfast (free)
  • Deli
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Convenience store
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Presidential Hotel & Suites offers 57 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch LED televisions come with premium satellite channels. Refrigerators and microwaves are provided. This Pine Bluff hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • LED television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast daily.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20 per accommodation, per day, plus a deposit of USD 150 per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Presidential Hotel Pine Bluff
  • Best Western Presidential Hotel
  • Best Western Presidential Pine Bluff
  • Best Western Presidential
  • Presidential Inn Pine Bluff
  • Presidential Pine Bluff
  • Best Western Presidential Hotel Suites
  • Presidential Hotel Pine Bluff
  • Presidential Hotel Suites
  • Best Presidential & Suites
  • Best Western Presidential Hotel & Suites Hotel
  • Best Western Presidential Hotel & Suites Pine Bluff
  • Best Western Presidential Hotel & Suites Hotel Pine Bluff

You should know

  • The seasonal pool will open in May and close in August.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.