See all properties

Sheraton Phu Quoc Long Beach Resort

5.0 star property
5-star beachfront resort near Ganh Dau Beach

Choose dates to view prices

Photo gallery for Sheraton Phu Quoc Long Beach Resort

Property amenity
Property video
Meeting facility
Senior Suite, 1 Bedroom, Ocean View | Living room | 45-inch LCD TV with cable channels, TV
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Bai Dai Area, Phu Quoc Special Zone, Phu Quoc, An Giang
  • Place, VinWonders Phu Quoc
    ‪3 min walk‬
  • Place, Vinpearl Golf Phu Quoc
    ‪14 min walk‬
  • Place, Corona Casino
    ‪19 min walk‬
  • Airport, Phu Quoc (PQC-Phu Quoc Intl.)
    ‪63 min drive‬

Room options

View all photos for Four-Bedroom Villa with Garden View

In-room safe, desk, blackout drapes, soundproofing

Four-Bedroom Villa with Garden View

  • Sleeps 8

View all photos for Deluxe Garden, Guest room, 1 King, Garden view, Balcony

In-room safe, desk, blackout drapes, soundproofing

Deluxe Garden, Guest room, 1 King, Garden view, Balcony

  • Sleeps 3

View all photos for deluxe ocean, guest room, 1 king, ocean view, balcony

In-room safe, desk, blackout drapes, soundproofing

deluxe ocean, guest room, 1 king, ocean view, balcony

  • Sleeps 3

View all photos for Senior Suite Ocean, 1 Bedroom Suite, 1 King, Ocean view, Balcony

In-room safe, desk, blackout drapes, soundproofing

Senior Suite Ocean, 1 Bedroom Suite, 1 King, Ocean view, Balcony

  • Sleeps 3

View all photos for Senior Suite Garden, 1 Bedroom Suite, 1 King, Garden view, Balcony

In-room safe, desk, blackout drapes, soundproofing

Senior Suite Garden, 1 Bedroom Suite, 1 King, Garden view, Balcony

  • Sleeps 3

View all photos for Deluxe Garden, Guest Room, 2 Twin, Garden View, Balcony

In-room safe, desk, blackout drapes, soundproofing

Deluxe Garden, Guest Room, 2 Twin, Garden View, Balcony

  • Sleeps 3

View all photos for Deluxe Ocean, Guest Room, 2 Twin, Ocean View, Balcony

In-room safe, desk, blackout drapes, soundproofing

Deluxe Ocean, Guest Room, 2 Twin, Ocean View, Balcony

  • Sleeps 3

View all photos for Deluxe Guest room, 1 King, Garden view, Balcony

In-room safe, desk, blackout drapes, soundproofing

Deluxe Guest room, 1 King, Garden view, Balcony

  • Sleeps 3

View all photos for Deluxe Guest room, 2 Twin, Garden view, Balcony

In-room safe, desk, blackout drapes, soundproofing

Deluxe Guest room, 2 Twin, Garden view, Balcony

  • Sleeps 3

View all photos for Deluxe Guest room, 1 King, Ocean view, Balcony

In-room safe, desk, blackout drapes, soundproofing

Deluxe Guest room, 1 King, Ocean view, Balcony

  • Sleeps 3

View all photos for Deluxe Guest room, 2 Twin, Ocean view, Balcony

In-room safe, desk, blackout drapes, soundproofing

Deluxe Guest room, 2 Twin, Ocean view, Balcony

  • Sleeps 3

View all photos for 2 Bedroom Villa, Bedroom 1: 1 King, Bedroom 2: 2 Twin, Ocean view, Private pool

In-room safe, desk, blackout drapes, soundproofing

2 Bedroom Villa, Bedroom 1: 1 King, Bedroom 2: 2 Twin, Ocean view, Private pool

  • Sleeps 5

View all photos for 3 Bedroom Villa, Garden View, Balcony, Private Pool

In-room safe, desk, blackout drapes, soundproofing

3 Bedroom Villa, Garden View, Balcony, Private Pool

  • Sleeps 7

View all photos for Family room, Bedroom 1: 1 King, Bedroom 2: 2 Twin, Ocean view, Balcony

In-room safe, desk, blackout drapes, soundproofing

Family room, Bedroom 1: 1 King, Bedroom 2: 2 Twin, Ocean view, Balcony

  • Sleeps 4

View all photos for 2 Bedroom Ocean View, Villa, Bedroom 1: 1 King, Bedroom 2: 2 Twin, Private pool

In-room safe, desk, blackout drapes, soundproofing

2 Bedroom Ocean View, Villa, Bedroom 1: 1 King, Bedroom 2: 2 Twin, Private pool

  • Sleeps 4

View all photos for 4 Bedroom Garden View, Villa, Balcony, Private pool

In-room safe, desk, blackout drapes, soundproofing

4 Bedroom Garden View, Villa, Balcony, Private pool

  • Sleeps 8

View all photos for 4 Bedroom Ocean View, Villa, Bedroom 1: 1 King, Bedroom 2:, Bedroom 3: 1 King, Bedroom 4: 1 King

In-room safe, desk, blackout drapes, soundproofing

4 Bedroom Ocean View, Villa, Bedroom 1: 1 King, Bedroom 2:, Bedroom 3: 1 King, Bedroom 4: 1 King

  • Sleeps 8

View all photos for 3 Bedroom Garden View, Villa, Bedroom 1: 1 King, Bedroom 2: King, and Twin, Bedroom 3: 1 King

In-room safe, desk, blackout drapes, soundproofing

3 Bedroom Garden View, Villa, Bedroom 1: 1 King, Bedroom 2: King, and Twin, Bedroom 3: 1 King

  • Sleeps 6

View all photos for Deluxe Room, 1 King Bed, Ocean View (Balcony)

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 1 King Bed, Ocean View (Balcony)

9.0 out of 10
Wonderful
(4 reviews)
  • Ocean view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Ocean View (Balcony)

Deluxe Room, 2 Twin Beds, Ocean View (Balcony) | In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 2 Twin Beds, Ocean View (Balcony)

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Senior Suite, 1 Bedroom, Garden View

View from room

Senior Suite, 1 Bedroom, Garden View

  • Garden view
  • 854 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Balcony

In-room safe, desk, blackout drapes, soundproofing

Family Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • 854 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View (Balcony)

Deluxe Room, 1 King Bed, Garden View (Balcony) | In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 1 King Bed, Garden View (Balcony)

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Senior Suite, 1 Bedroom, Ocean View

Senior Suite, 1 Bedroom, Ocean View | In-room safe, desk, blackout drapes, soundproofing

Senior Suite, 1 Bedroom, Ocean View

  • Ocean view
  • 854 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 3 Bedrooms, Balcony, Garden View

Villa, 3 Bedrooms, Balcony, Garden View | Garden view

Villa, 3 Bedrooms, Balcony, Garden View

  • Garden view
  • 3131 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

View all photos for Villa, 2 Bedrooms, Private Pool, Ocean View (Private Pool)

45-inch LCD TV with cable channels, TV

Villa, 2 Bedrooms, Private Pool, Ocean View (Private Pool)

  • Ocean view
  • 2028 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Twin Beds, Garden View (Balcony)

Deluxe Room, 2 Twin Beds, Garden View (Balcony) | In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 2 Twin Beds, Garden View (Balcony)

  • Garden view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Villa, 4 Bedrooms, Balcony, Ocean View

In-room safe, desk, blackout drapes, soundproofing

Villa, 4 Bedrooms, Balcony, Ocean View

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 3879 sq ft
  • 1 bedroom
  • Sleeps 8
  • 4 Double Beds

View all photos for Villa, 4 Bedrooms, Balcony, Garden View

Villa, 4 Bedrooms, Balcony, Garden View | Garden view

Villa, 4 Bedrooms, Balcony, Garden View

  • Garden view
  • 3879 sq ft
  • 1 bedroom
  • Sleeps 8
  • 4 Double Beds

View all photos for Deluxe King

Bathroom | Separate tub and shower, deep soaking tub, designer toiletries

Deluxe King

  • Sleeps 2

View all photos for Deluxe King Ocean View

Bathroom | Separate tub and shower, deep soaking tub, designer toiletries

Deluxe King Ocean View

  • Sleeps 3

View all photos for Deluxe Twin

In-room safe, desk, blackout drapes, soundproofing

Deluxe Twin

  • Sleeps 2

View all photos for Deluxe Twin Room with Ocean View

In-room safe, desk, blackout drapes, soundproofing

Deluxe Twin Room with Ocean View

  • Sleeps 2

View all photos for 3-Bedroom Villa

In-room safe, desk, blackout drapes, soundproofing

3-Bedroom Villa

  • Sleeps 6

Villa - 4-Bedroom

  • Sleeps 8

You may also like

Ad
Private beach, white sand, sun loungers, beach umbrellas

Vinpearl Resort & Spa Phu Quoc

Phu Quoc
  • On private beach
  • Pool
  • Spa
  • Kids pool
4.4 out of 5, Excellent, 940 reviews
$96 nightly
The price is $104
May 3 - May 4
Total with taxes and fees
Vinpearl Resort & Spa Phu Quoc

About the neighborhood

Phu Quoc

Beachside getaway.You'll find Corona Casino and Ganh Dau Beach within 3 miles (5 km) of this resort. Vinpearl Safari is within 6 miles (10 km) and Phu Quoc Bee Farm is within 9 miles (15 km).
View more Resorts in Phu QuocOpens in a new window

What's nearby

  • VinWonders Phu Quoc - 3 min walk - 0.2 miles
  • Vinpearl Golf Phu Quoc - 14 min walk - 0.8 miles
  • Corona Casino - 19 min walk - 1.0 mile
  • Shophouse Grand World - 3 min drive - 0.8 miles
  • Dai Beach - 8 min drive - 1.7 miles

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 62 min drive

Restaurants

  • ‪Starbucks - ‬19 min walk
  • ‪Mai Hương Beachfront - ‬9 min drive
  • ‪Lake Masala - ‬7 min drive
  • ‪Pizza Wood - ‬16 min walk
  • ‪Cuong Kua Seafood Restaurant - ‬8 min drive

About this property

Sheraton Phu Quoc Long Beach Resort

5-star beachfront resort near Ganh Dau Beach
Step outside to unwind on the white sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Sheraton Phu Quoc Long Beach Resort like a water park (surcharge) and a complimentary children's club.

There are 5 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi. This luxury resort also offers an outdoor pool, a children's pool, and a steam room. Self parking is free.

This 5-star Phu Quoc resort is smoke free.

  • 1 building
  • 459 guestrooms or units
  • 8 levels
  • 5 dining venues
  • 3 bars or lounges
  • Built in 2015
  • Kid's club (free)
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
Sheraton Phu Quoc Long Beach Resort offers 459 accommodations with safes and complimentary bottled water. Rooms open to balconies. 45-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Phu Quoc resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the resort's full-service spa, Sheraton Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Front of property
Vinpearl Wonderworld Phu Quoc
Phu Quoc
  • Pool
  • Spa
  • Kids pool
  • Parking included
4.4 out of 5, Excellent, 454 reviews
$258 nightly
The price is $279
May 3 - May 4
Total with taxes and fees
Vinpearl Wonderworld Phu Quoc

Property amenities

Family friendly

  • Children's pool
  • Free children's club
  • In-room crib
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Water park (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 10:00 PM at scheduled times and on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: VND 508,200 for adults and VND 254,100 for children
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • 27-hole adjacent golf course
  • Children's pool
  • Designer stores
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • Water park
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 45-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Birth certificates for children must be presented at check-in. In the absence of birth certificates, child ages will be determined based on their height.
The property provides airport shuttle pick-up service. Guests must contact the hotel with their flight details at least 5 days prior to arrival to arrange pick-up. Fees may apply for any changes to arrangements within 72 hours of arrival.
Additional fees may apply to children for items such as bedding and meals and must be paid directly at the hotel.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Phu Quoc Long Beach Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 1134000.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 508200 for adults and VND 254100 for children
  • Rollaway bed fee: VND 1134000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 6:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sheraton Phu Quoc Resort
Sheraton Phu Quoc Long Beach
Sheraton Phu Quoc Long Beach Resort Resort
Sheraton Phu Quoc Long Beach Resort Phu Quoc
Sheraton Phu Quoc Long Beach Resort Resort Phu Quoc

Frequently asked questions

How close is Sheraton Phu Quoc Long Beach Resort to the airport?

Sheraton Phu Quoc Long Beach Resort is 21.3 mi (62-min drive) away from the Phu Quoc (PQC-Phu Quoc Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Sheraton Phu Quoc Long Beach Resort?

As of Apr 2, 2026, prices found for a 1-night stay for 2 adults at Sheraton Phu Quoc Long Beach Resort on Apr 13, 2026 start from $151, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sheraton Phu Quoc Long Beach Resort have an airport shuttle?

Sheraton Phu Quoc Long Beach Resort offers an airport shuttle from 6:00 AM to 10:00 PM, at scheduled times, for a charge (per person, roundtrip).

How close is Sheraton Phu Quoc Long Beach Resort to the beach?

This resort is on a private beach. Don't forget your sunscreen!

Does Sheraton Phu Quoc Long Beach Resort offer free breakfast?

Free breakfast isn’t provided at Sheraton Phu Quoc Long Beach Resort, but buffet breakfast is offered for a fee of VND 508200 for adults and VND 254100 for children. It's available every day from 6:30 AM to 11:00 AM.

Is there a casino at Sheraton Phu Quoc Long Beach Resort?

No, there is no casino at this resort, but Corona Casino (7-min drive) is nearby.

What time is check-in at Sheraton Phu Quoc Long Beach Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Sheraton Phu Quoc Long Beach Resort?

This resort offers free self parking.

Does Sheraton Phu Quoc Long Beach Resort have a pool?

Sheraton Phu Quoc Long Beach Resort features an outdoor pool and a children's pool. Guests can enjoy pool access from 6:00 AM to 7:00 PM.

Does Sheraton Phu Quoc Long Beach Resort have a restaurant?

There are 5 onsite restaurants, offering options like international cuisine, garden views, and a poolside location.

Does Sheraton Phu Quoc Long Beach Resort have a spa?

Pamper yourself with a day at Sheraton Spa, where you can enjoy body treatments, body wraps, and mani/pedis.

How close is Sheraton Phu Quoc Long Beach Resort to downtown Phu Quoc?

Sheraton Phu Quoc Long Beach Resort is 3.6 mi away from Ganh Dau.

Sheraton Phu Quoc Long Beach Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 199 out of 354 reviews
Rating 8 - Good. 88 out of 354 reviews
Rating 6 - Okay. 37 out of 354 reviews
Rating 4 - Poor. 13 out of 354 reviews
Rating 2 - Terrible. 17 out of 354 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

saurav

Stayed 3 nights in Dec 2025

10/10 Excellent

Thi

Stayed 3 nights in Dec 2025

8/10 Good

Anuradha

Traveled with family
Liked: Cleanliness, staff & service, amenities
The 4br ocean front villa was a beautiful location and views were spectacular.. but the big master br had a wierd / badsmell all the time. Service was excellent though and the buffet breakfast was amazing
Stayed 4 nights in Dec 2025

10/10 Excellent

Sandeep

Stayed 4 nights in Dec 2025

6/10 Okay

Jawaher

Disliked: Cleanliness
I know this is not an old hotel but the way rooms look soo old
Stayed 4 nights in Dec 2025

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it was a great experience. Communication can be improved,
Stayed 2 nights in Dec 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the most amazing hotel and I highly recommend you stay at this resort. I stayed in king room overlooking the beach and it was superb. The staff are wonderful and the restaurants serve beautiful dishes, my favourite was the Italian restaurant. I will be back in 2027, and I will stay longer than 3 days as the experience was truly unforgettable.
The pool from my balcony
The foyer
My room and view
The private beach
Stayed 2 nights in Dec 2025

6/10 Okay

tho, rowland heights

Traveled with family
Liked: Cleanliness
Over rated room ok
Stayed 3 nights in Nov 2025

10/10 Excellent

Manish

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable stay, shuttle service provided is very helpful
Stayed 3 nights in Nov 2025

8/10 Good

Katherine

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sea view room was really nice but the sunken and hard bed gave me backache. The beach was really nice to swim in and relax, spacious and many day beds. The full body massage was nice and we went daily but the head treatment was a waste of money. Breakfast was good but the options at the dinner buffet we booked was lack of freshness and poor choices and quality. Service is quite slow sometimes
Stayed 3 nights in Nov 2025

10/10 Excellent

Sony

Liked: Cleanliness, amenities, property conditions & facilities
NA
Stayed 3 nights in Nov 2025

4/10 Poor

ANTHONY

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The villas are amazing and if you book a beachfront villa then you are in for a real treat, as far as accommodation is concerned. But as soon as you have a problem, need assistance or ask for anything the staff are not adequately trained to manage issues. Take note of current advertised offers on Sheratons website because you will find that they do not update their website and offers are not honoured or are removed without notification. It is almost like they are fishing for guests with offers and incentives yet when they don't achieve the results from their fishing, they simply pretend like the offers or extras never existed. What really disapointed my wife and I was that we planned our getaway around all of the little bonuses and extra activities that were on offer from Sheraton. You are spolit for choice in Phu Quoc when it comes to resort style accommodation so additional benefits that are available at the resort you choose, can and will make a difference to the overall experience. So if you are looking for that really special holiday with all the extras, consider somewhere else because the Sheraton Phu Quoc will not live up to expectations and only disappoint.
Stayed 12 nights in Nov 2025

10/10 Excellent

murugananthan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes, very comfortable stay and excellent location
Stayed 2 nights in Nov 2025

10/10 Excellent

LANANH

Traveled with family
Liked: Cleanliness, amenities
Spacious beautiful villa with plenty of space for everyone. Three separate bedrooms for privacy but also a grand living room for family gatherings. Private pool that lit up at night was a nice touch. The huge breakfast spread with its endless options was very impressive and yummy! A wonderful resort with a huge pool and beautiful beach.
Stayed 3 nights in Sep 2025

10/10 Excellent

Celin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Vishal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Elliott L, APO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet is delicious and offers various options for all. The pool is spacious. The staff is attentive and make you feel welcome.
Villa view
Great sunsets
Stayed 6 nights in Jul 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay at the Sheraton. The staff were excellent, extremely accommodating and helped us make plans for our stay. The villas are huge and we loved the private pool!
Stayed 4 nights in Jul 2025

10/10 Excellent

Gaurav

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 5 nights in Jun 2025

6/10 Okay

Jason

Traveled with family
Liked: Cleanliness, property conditions & facilities
Lots of food for breakfast but no seafood, just cheap and simple food, not bad but this place is being too cheap! Lots of Indian and Korean tourists, if you want to avoid a certain smell. Staff are very helpful and maids are always cleaning right!
Stayed 3 nights in Jun 2025

8/10 Good

Satyanarayana Raju

Stayed 3 nights in May 2025

10/10 Excellent

SEEMA

Stayed 3 nights in May 2025

10/10 Excellent

anubhav

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Nur Izzati Natasha

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
If you’re looking for a 5-star hotel, then this is not it. You will get staff being impolite and rude, dirty and infested hotel rooms, noisy environment and disgusting patrons who spits all over.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sanjai

Stayed 2 nights in Dec 2024