JW Marriott Phu Quoc Emerald Bay Resort & Spa

5.0 star property
5-star beachfront resort near Sao Beach

Choose dates to view prices

Photo gallery for JW Marriott Phu Quoc Emerald Bay Resort & Spa

Relax by the resort's central pool surrounded by palm trees and beachside amenities.
Relax in a serene seating area with a stunning ocean view, featuring a cushioned bench and two small tables.
Relax in this stylish room with a large bed, two sofas, and a spacious arched doorway.
Relax by the serene pool surrounded by tall palm trees and lounge chairs.
Experience the grandeur of our elegant lobby, featuring a high ceiling, plush seating areas, and a sophisticated atmosphere.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Bar
  • Parking included

Explore the area

Map
Eco-Tourism At Bai Khem, An Thoi Town, Phu Quoc, An Giang
  • Khem Beach
    ‪7 min walk‬
  • Sao Beach
  • An Thoi Cable Car Station
    ‪7 min drive‬
  • Phu Quoc (PQC-Phu Quoc Intl.)
    ‪20 min drive‬

Room options

House, Multiple Bedrooms, Non Smoking

  • 13993 sq ft
  • Sea view
  • Sleeps 9
  • 7 Double Beds

Room, 1 King Bed, Non Smoking, Balcony

  • 657 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

  • 968 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Villa, 1 Bedroom, Non Smoking, Garden View (Private Pool)

  • 1937 sq ft
  • Sleeps 3
  • 1 King Bed

Villa, 3 Bedrooms, Non Smoking, Garden View (Private Pool)

  • 4304 sq ft
  • Sleeps 9
  • 3 Double Beds

Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

9.6 out of 10
Exceptional
(5 reviews)
  • 570 sq ft
  • Sea view
  • Sleeps 3
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking, Balcony

  • 656 sq ft
  • Resort view
  • Sleeps 3
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking, Balcony

9.4 out of 10
Exceptional
(6 reviews)
  • 570 sq ft
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

  • 570 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

  • 570 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Balcony

8.8 out of 10
Excellent
(6 reviews)
  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Phu Quoc

Beachfront retreat .With a stay at this Khem Beach resort, you'll be within half a mile (1 km) of Khem Beach and 2 miles (3 km) of Phu Quoc Prison. Sunset Town Beach and Kiss Bridge are also within 3 miles (5 km).

What's nearby

  • Khem Beach - 7 min walk - 0.4 miles
  • Phu Quoc Prison - 3 min drive - 1.5 miles
  • Sunset Town Beach - 6 min drive - 2.2 miles
  • An Thoi Cable Car Station - 7 min drive - 2.4 miles
  • Ho Quoc Pagoda - 22 min drive - 8.3 miles

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 17 min drive

Restaurants

  • ‪Starbucks - ‬8 min drive
  • Anba Coffee
  • ‪Rice Market - ‬15 min drive
  • ‪Runam Cafe - ‬8 min drive
  • ‪Tempus Fugit - ‬2 min walk

About this property

JW Marriott Phu Quoc Emerald Bay Resort & Spa

5-star beachfront resort near Sao Beach
Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At JW Marriott Phu Quoc Emerald Bay Resort & Spa you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces. This luxury resort also offers a complimentary children's club, a children's pool, and a 24-hour fitness center. Free self parking is available.

This 5-star Phu Quoc resort is smoke free.

  • 244 guestrooms or units
  • 6 levels
  • 4 dining venues
  • 2 bars or lounges
  • 7406 sq ft of conference space
  • 688 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
JW Marriott Phu Quoc Emerald Bay Resort & Spa offers 244 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Phu Quoc resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Korean, Russian, Vietnamese

Similar properties

Property amenities

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Billiards/pool table
  • Books
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Hot tub
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 32-inch LCD TV with premium satellite channels

Bedroom

  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JW Marriott Phu Quoc Emerald Bay Resort & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 1350000.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1350000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property has a strict no-smoking policy. Violators will be subject to a fine of VND 5,000,000.

We should mention

  • Pool access available from 6:30 AM to 6:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

JW Marriott Phu Quoc Emerald Bay Resort
JW Marriott Emerald Bay Resort
JW Marriott Phu Quoc Emerald Bay
JW Marriott Emerald Bay
JW Marriott Phu Quoc Emerald Bay Resort Spa
Jw Marriott Phu Quoc Emerald &
JW Marriott Phu Quoc Emerald Bay Resort & Spa Resort
JW Marriott Phu Quoc Emerald Bay Resort & Spa Phu Quoc
JW Marriott Phu Quoc Emerald Bay Resort & Spa Resort Phu Quoc

Frequently asked questions

How close is JW Marriott Phu Quoc Emerald Bay Resort & Spa to the airport?

JW Marriott Phu Quoc Emerald Bay Resort & Spa is 10.9 mi (17-min drive) away from the Phu Quoc (PQC-Phu Quoc Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at JW Marriott Phu Quoc Emerald Bay Resort & Spa?

As of Jul 15, 2025, prices found for a 1-night stay for 2 adults at JW Marriott Phu Quoc Emerald Bay Resort & Spa on Jul 21, 2025 start from $334.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does JW Marriott Phu Quoc Emerald Bay Resort & Spa have an airport shuttle?

Airport shuttle services are not available at JW Marriott Phu Quoc Emerald Bay Resort & Spa.

How close is JW Marriott Phu Quoc Emerald Bay Resort & Spa to the beach?

This resort is on a private beach. Don't forget your sunscreen!

Does JW Marriott Phu Quoc Emerald Bay Resort & Spa offer free breakfast?

JW Marriott Phu Quoc Emerald Bay Resort & Spa offers free buffet breakfast every day from 6:30 AM to 10:30 AM.

Is there a casino at JW Marriott Phu Quoc Emerald Bay Resort & Spa?

No, there is no casino at this resort.

What time is check-in at JW Marriott Phu Quoc Emerald Bay Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at JW Marriott Phu Quoc Emerald Bay Resort & Spa?

This resort offers free self parking.

Does JW Marriott Phu Quoc Emerald Bay Resort & Spa have a pool?

JW Marriott Phu Quoc Emerald Bay Resort & Spa features 3 outdoor pools and a children's pool. Guests can enjoy pool access from 6:30 AM to 6:30 PM.

Does JW Marriott Phu Quoc Emerald Bay Resort & Spa have a restaurant?

There are 4 onsite restaurants, offering options like French cuisine, garden views, and al fresco dining.

Does JW Marriott Phu Quoc Emerald Bay Resort & Spa have a spa?

This resort has a spa, which features massages.

How close is JW Marriott Phu Quoc Emerald Bay Resort & Spa to downtown Phu Quoc?

JW Marriott Phu Quoc Emerald Bay Resort & Spa is 3 mi away from An Thoi.

JW Marriott Phu Quoc Emerald Bay Resort & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 217 out of 263 reviews
Rating 8 - Good. 32 out of 263 reviews
Rating 6 - Okay. 6 out of 263 reviews
Rating 4 - Poor. 5 out of 263 reviews
Rating 2 - Terrible. 3 out of 263 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
This was a wonderfully peaceful hotel and a quiet private location
Stayed 4 nights in Apr 2025

2/10 Terrible

Wolfgang

Stayed 4 nights in Apr 2025

10/10 Excellent

Trung, Baltimore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super fancy resort with high end quality of services as well as the aesthetics if the architectures around the resort. Staffs were friendly and hospitable. Thai curry dish ordered at Fugit restaurant was sub oar, lacks a bit of real Thai curry experience and flavor. The pools are nice and spacious and the resort is kept very clean and private. Beautiful private beach with white sands
Stayed 1 night in Mar 2025

10/10 Excellent

Trung, Baltimore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and polite. The resort is very beautiful and clean. Plenty of pool option to choose where you want to swim. The beach was clean and sandy and not too deep, you can walk 50 meters out and the water is still not over your head
Stayed 1 night in Mar 2025

10/10 Excellent

Nicolas

The beach, the historic university theme
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent reaort for relaxing

Excellent services no matter front desk, restaurants and concierge. Wonderful buffet breakfast.
Stayed 2 nights in Mar 2025

10/10 Excellent

Casey

Stayed 7 nights in Feb 2025

10/10 Excellent

Eun Seok

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Man Celina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Joana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property. Very clean. Pools-not huge but enough. The private beach is steps away. Just there. Customer service in the dining area- especially at morning breakfast needs a LOT of improvement.
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A flawless stay for three nights

It was definitely one of our best trips and hotel stays. Upon arriving, all the staff welcomed us and made us feel at home. There are three beautiful pools and easy access to the private beach. I highly recommend the half-board package. The food was good, with generous portions. Overall, it was a flawless stay for three nights. Thank you!
Stayed 3 nights in Jan 2025

10/10 Excellent

Clarissa

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing stay! Property is well maintained, rooms are large and comfortable, pool and beach are great! Good restaurant options! My only complain would be service and pool and restaurants, it was very slow.
Stayed 6 nights in Dec 2024

10/10 Excellent

YULIYA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Eng Kiat William, Honolulu

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first visit to Phu Quoc was made truly unforgettable by our stay at the JW Marriott Phu Quoc Emerald Bay. We opted for a spacious one-bedroom villa, while our friend enjoyed the stunning Turquoise Suite, complete with a private pool and breathtaking ocean views. The resort’s whimsical, university-themed concept was a delight, offering countless opportunities for memorable photos. One of the highlights was dining at the Pink Pearl, a restaurant that perfectly balances glamour and indulgence with its exquisite decor and superb culinary experience. Special thanks to the exceptional butler team, Di, Joy, and Marcus, who went above and beyond to ensure our stay was seamless and memorable. Ms. Di reached out to us even before our arrival, arranging a thoughtful celebration for our anniversary. The personalized service extended to a warm welcome from the General Manager, which made us feel truly valued. The breakfast buffet was exceptional, featuring a wide variety of options from authentic Vietnamese dishes to international favorites. The only drawback was the strong winds during our stay, which unfortunately limited our ability to fully enjoy the beautiful Emerald Bay and Ice Cream Beach. However, the resort is conveniently located—just a short bus ride to Sunset Town with its vibrant dining scene, as well as close proximity to Sun World and the Kiss Bridge. Overall, JW Marriott Phu Quoc Emerald Bay exceeded our expectations, and we can’t wait to return!
Stayed 3 nights in Dec 2024

2/10 Terrible

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Markeya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Phenomenal stay. Highly recommended

Stayed 1 night in Nov 2024

8/10 Good

Lily

Traveled with family
Stayed 2 nights in Nov 2024

10/10 Excellent

Bo yeon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and staffs are very kind and proefessional. Able to enjoy both beautiful beach and the pool areas.
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

It was beyond my expectation. Exceptionally good!
Stayed 3 nights in Oct 2024

8/10 Good

Bradley, lagrange

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best area
Stayed 1 night in Oct 2024

10/10 Excellent

JINCHEOL

Stayed 4 nights in Sep 2024

10/10 Excellent

Sangou

Stayed 3 nights in Jul 2024

8/10 Good

Trinh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet atmosphere
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nothing bad to say

The best resort in Phu Quoc. We are going to make another reservation for this winter. That's how much we enjoyed it. A fun and unique concept with excellent maintenance, service, food & beverage. The location was also important for me. Personally, I prefer An Thoi area to Long Beach. Thank you to Manager Phoung who took good care of us, and Instructor Ha for a wonderful yoga experience by the beach during sunrise.
Stayed 2 nights in May 2024

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024