4/10 Malo
Alyssa B.
3 sept. 2025
Extremely Disappointing Stay – Not as AdvertisedOur experience at this property was far from what was advertised and extremely disappointing from the moment we arrived. The rental was not clean—we walked into dirty floors, grimy windows (which we had to personally spray and wipe down), and a pool that was unusable until we cleaned it ourselves. This is not what anyone should have to do on vacation.A window shutter literally fell off during our stay, which was both unsafe and unacceptable. The refrigerator was broken, so we had to go out and buy ice and use coolers just to keep our food from spoiling. Additionally, a key amenity listed in the description—a portable baby crib—was missing, which forced us to purchase a pack-and-play on our own.To make matters worse, there was no hot water. We were traveling with two babies, and they were unable to bathe and ended up having to sleep somewhere else for their own comfort and hygiene.This rental was completely misrepresented in its listing. We expected basic cleanliness and functional amenities, and instead we had to do cleaning and damage control just to make the space livable. I do not recommend this property unless serious improvements are made, and I hope the owner and VRBO take accountability for the state of this rental.
Alyssa B.
Se hospedó 3 noches en agosto de 2025