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Palace Gate Hotel & Residence

4-star property
10B, St. 264, Sangkat Chaktomok, Phnom Penh, 1-855-201-7819

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5.0 out of 5
Exceptional!
See all 1 Travelocity Reviews

"Very friendly, accommodating staff. Room was great and so was the view. Central location but very quiet street. Breakfast choices and presentation was ... " More

By a verified traveler on Sun 18 Aug 2019

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Hotel Description

4-star Art Deco aparthotel near Riverside, connected to a shopping center

Central Phnom Penh getaway

Within a 10-minute walk of this Phnom Penh City Centre aparthotel, you'll find Riverside and Independence Monument. Royal Palace and NagaWorld Casino are also within half a mile (1 km).

Free perks

This aparthotel features an indoor pool, a fitness center, and a restaurant. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Guests will appreciate freebies like buffet breakfast and free self parking.

Free Internet, fireplaces

The 54 soundproofed apartments offer free WiFi and free wired Internet, as well as minibars. Other amenities include kitchenettes, fireplaces, and LED TVs with cable channels.

Palace Gate Family Suite

Bed Count 2 King Beds Maximum Occupancy 5 Max

Premier Double Room with Temple view

Bed Count 1 King Bed Maximum Occupancy 2 Max

Presidential Suite

Bed Count 2 King Beds Maximum Occupancy 4 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Double with City view

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Twin View

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Palace Gate Hotel & Residence ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Palace Gate Hotel & Residence

5 out of 5
Very friendly, accommodating staff. Room was great and so was the view. Central location but very quiet street. Breakfast choices and presentation was perfect. Nice quiet dining room with no huge crowds fighting for food. Great overall boutique hotel with value for money and curb appeal. Decor in lobby is tastefully appointed and the daily lemongrass thirst quencher hits the spot each time. Would definitely recommend this property.

Posted by on Aug 18, 2019

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Comment from Hotel Management

Aug 29, 2019 by Samkot

Dear Sir or Madam, Greetings from Palace Gate Hotel & Residence! Thank you very much for chosen our hotel for you stay in Phnom Penh. We are really appreciated your review it is our pleasure to hear that you had enjoy your stay here. we hope fully that have chance to serve you again soon. Have a nice day! best regards, Samkot

About the Palace Gate Hotel & Residence

Location 10B, St. 264, Sangkat Chaktomok, Phnom Penh, 1202

Property Features

Palace Gate Hotel & Residence offers its guests an indoor pool and a fitness center. There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Spa services, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Palace Gate Hotel & Residence. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 4-star Phnom Penh aparthotel.

  • 1 building
  • 54 guestrooms or units
  • 9 levels
  • Built in 2013
  • Buffet breakfast (free)
  • Dining venue
  • Manager's reception (free)
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Offsite parking reservations required

Transport

  • Airport: Phnom Penh Intl. Airport (PNH) (12 km / 7.5 mi)
  • Train station: Phnom Penh Railway Station (2.8 km / 1.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Palace Gate Hotel & Residence offers 54 air-conditioned accommodations with fireplaces and minibars. Rooms open to balconies. Beds feature Egyptian cotton sheets. A pillow menu is available. 42-inch LED televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchenettes with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. This Phnom Penh aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room kitchenette
  • Fireplace
  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Egyptian cotton linens
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 10:30 AM. The aparthotel hosts a free manager's reception daily.

Palace Gate Hotel & Residence has a restaurant on site.

Late night fare is available from room service (during limited hours).

Nearby Activities

Recreational amenities at the aparthotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Boat tours nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and Thai massages.

  • Deep tissue massage
  • Thai massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Stair-free path to entrance
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 5:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 20 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Palace Gate Hotel & Residence

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • One child stays free
  • UnionPay
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chateau Meliya Aparthotel Phnom Penh
  • Chateau Meliya Aparthotel
  • Chateau Meliya Phnom Penh
  • Chateau Meliya
  • Palace Gate & Phnom Penh
  • Palace Gate Hotel & Residence Aparthotel
  • Palace Gate Hotel & Residence Phnom Penh
  • Palace Gate Hotel & Residence Aparthotel Phnom Penh

You should know

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Palace Gate Hotel & Residence offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • One child 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.