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Lucky Star Hotel

Property class: 3
3-star hotel near Royal Palace

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Photo gallery for Lucky Star Hotel

A reception desk with a sign that reads "RECEPTION LUCKY STAR" and a framed picture on the wall.
A room with a TV on a wooden stand, two wooden chairs, a small round table with a floral arrangement, and a window with sheer curtains.
A multi-story building with a large glass facade, a prominent sign reading "Lucky Star Hotel," and a series of balconies on the ground floor.
A conference room with a long table, chairs, and a green carpet.
A hotel room with two beds, a small table with a vase of flowers, and a ceiling with a geometric design.

Reviews

6.0 out of 10

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry

Explore the area

View in a map
#14, Street 336, Sangkat Phsar Deumkor, Khan Toul Kork, Phnom Penh, 855
  • Place, City Mall
    ‪3 min walk‬
  • Place, Olympic Stadium
    ‪7 min walk‬
  • Place, Tuol Sleng Genocide Museum
    ‪19 min walk‬
  • Airport, Techo Intl. Airport (KTI)
    ‪59 min drive‬

Room options

About the neighborhood

Phnom Penh

Tuol Kouk stay.At this Tuol Kouk hotel, you'll be within a 5-minute walk of Monireth Boulevard and City Mall. Olympic Stadium and Wat Moha Montrei are also within half a mile (1 km).

What's nearby

  • City Mall - 3 min walk - 0.2 miles
  • Olympic Stadium - 7 min walk - 0.4 miles
  • Orussey Market - 15 min walk - 0.8 miles
  • Tuol Sleng Genocide Museum - 19 min walk - 1.0 mile
  • Central Market - 4 min drive - 1.5 miles

Getting around

  • Phnom Penh Railway Station - 9 min drive
  • Techo Intl. Airport (KTI) - 49 min drive

Restaurants

  • ‪KFC - ‬4 min walk
  • ‪T&C Olympic - ‬7 min walk
  • ‪KAKA Suki Soup & Buffet - ‬5 min walk
  • ‪Domino's Pizza - ‬6 min walk
  • ‪Golden Lobster Seafood Restaurant - ‬6 min walk

About this property

Lucky Star Hotel

3-star hotel near Royal Palace
WiFi and wired Internet are free in public spaces. A business center and meeting rooms are available. Event space at this hotel measures 2153 square feet (200 square meters) and includes conference space. An area shuttle within 5 km and an airport shuttle (available on request) are available for a fee. Spa services, tour/ticket assistance, and laundry facilities are also featured at the business-friendly Lucky Star Hotel. Self parking and valet parking are free.
  • 1 building
  • 60 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Built in 1998
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Convenience store
  • Elevator
Lucky Star Hotel offers 60 air-conditioned accommodations with complimentary bottled water and slippers. 21-inch plasma televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services.

Similar properties

A balcony with a view of a traditional building and a cityscape.
RS II Guesthouse
Phnom Penh City Centre
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
3.4 out of 5, 182 reviews
$21 nightly
The price is $23
Oct 19 - Oct 20
Total with taxes and fees
RS II Guesthouse

Property amenities

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Area shuttle (surcharge) up to 5 km
  • Free self parking on site
  • Free valet parking on site

Accessibility

  • Elevator

Room amenities

Entertainment

  • 21-inch plasma TV with cable channels

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 7:00 AM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and JCB International.

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Lucky Star Hotel
Lucky Star Hotel Phnom Penh
Lucky Star Phnom Penh
Lucky Star Hotel Hotel
Lucky Star Hotel Phnom Penh
Lucky Star Hotel Hotel Phnom Penh

Frequently asked questions

How close is Lucky Star Hotel to the airport?

Lucky Star Hotel is 15.8 mi (49-min drive) away from the Techo Intl. Airport (KTI) airport, the closest popular airport to the property.

Does Lucky Star Hotel have an airport shuttle?

Lucky Star Hotel offers an airport shuttle on request, for a charge of USD 10 per vehicle, one way.

Does Lucky Star Hotel offer free breakfast?

Lucky Star Hotel does not offer free breakfast.

Is there a casino at Lucky Star Hotel?

No, there is no casino at this hotel, but NagaWorld Casino (4-min drive) is nearby.

What time is check-in at Lucky Star Hotel?

Check-in start time: 7:00 AM; Check-in end time: 11:30 PM.

Is there free parking at Lucky Star Hotel?

This hotel offers free self parking and valet parking.

Does Lucky Star Hotel have a pool?

Lucky Star Hotel does not have a pool.

Does Lucky Star Hotel have a spa?

This hotel doesn't have a spa, but it does offer spa services.

How close is Lucky Star Hotel to downtown Phnom Penh?

Lucky Star Hotel is 1.8 mi away from Phnom Penh.

Lucky Star Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 6 out of 66 reviews
Rating 8 - Good. 18 out of 66 reviews
Rating 6 - Okay. 20 out of 66 reviews
Rating 4 - Poor. 14 out of 66 reviews
Rating 2 - Terrible. 8 out of 66 reviews

6.0/10

Cleanliness

6.4/10

Staff & service

6.8/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was unable to locate our reservation. The room was visibly dirty, no wifi, large towel on the bed for a blanket, and a lock was broken on the door. Additionally, not a safe area for a lady traveling alone, which thankfully I wasn’t.
Stayed 1 night in Jun 2022
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
Weird Chinese hotel. No English spoken. Very dirty rundown room where most of the light switches do not work, no shower curtain in the bathroom, no bath plug, no bath mats, ugly window view. Very noisy in the mornings; cleaners screaming & shouting, loud machinery banging for over 1 hour! A truly awful hotel.
Stayed 2 nights in Jul 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
시설도 오래되었고 청소도 불결하고 와이파이도 계속 끊기고 안되고 최악이었습니다.
Stayed 2 nights in Mar 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

오버부킹….

예약하고 찾아갔으나. 방이 다 찼다고 투숙못함.. 그럼 예약을.받질말던가.. 여직원은 영어도 안되고 프놈펜에서.다 통하는.중국어도.못함.. 짜증이 완전. ㅉ
Stayed 1 night in Apr 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst Hotel EVER!

I stayed at the hotel in March 2020 when I visited the wonderful city of Phnom Penh and unfortunately I had a very disappointing stay. The main issues were as follows: - Rooms are absolutely filthy (please see photos that speak for themselves!) - The hotel charge a deposit, give no receipt, and then deny upon check out that you ever paid a deposit so in effect steal from their customers. - Daytime receptionist polite and friendly but night time receptionist is extremely, extremely, extremely rude! - Night time receptionist plays videos so loudly on her phone that it can be heard from guest rooms. Overall, a very disappointing stay.
Stayed 8 nights in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Nice place. Recommend highly. Will visit again
Stayed 24 nights in Mar 2020
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

No shuttle pickup from/to airport

Hotel does not provide shuttle service from/to the airport contrary to what is stated in the info page of Hotels.com
Stayed 7 nights in Feb 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel I’ve been at.
Stayed 2 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I switch from Lucky Star to Lucky Star 3 is it is a new hotel and I was curious to see how I would like it it is basically the same design as Lucky Star to but the bed mattresses sheets and pillows were fantastic it was the most comfortable bed I've slept in in Asia it is a non-smoking Hotel which I appreciate it also they were only renting floors to the 7th floor but it does go to 10 I went up to 11 and got a view of the city in the Olympic Stadium that is it is not finished yet but what a wonderful View as in all Lucky Star Hotel sometimes they have wedding receptions but in my 10 years of staying there I have only quiet after 10 as I think that is the rule of the wedding receptions the staff is wonderful
Stayed 4 nights in Feb 2020
Verified review

8/10 Good

Liked: Staff & service

Need better maintenance

Not well maintenance hotel
Stayed 2 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon sejour et le personnel est très professionnel à recommander
Stayed 3 nights in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bon séjour

séjour agréable dans un quartier qui célèbre en permanence des mariages le seul problème de temps en temps la nuit nous subissons des nuisances sonores travaux et les gens qui discutent dans la rue quartier en permanence surveillé par des agents de sécurité
Stayed 3 nights in Dec 2018
Verified review

6/10 Okay

Disliked: Property conditions & facilities
They only gave a tiny soap (didn't get replenished every day, often had to ask), the air conditioner didn't work properly, and they only provided a very thin blanket - i asked for more blankets but they said they didn't have any. Overall you get what you pay for, and the staff tried their best to be friendly and helpful given the language limitations.
Stayed 8 nights in Nov 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
在往來台北和金邊之中，這飯店，我住了兩年多了。這是金邊Lucky企業，提供的便宜的旅店，給予出差人很不錯的選擇。基本盥洗用品房間都有提供。地理位置在市中心，交通方便。
Stayed 2 nights in Oct 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay. Close to all tourist sites and good shopping areas.
Stayed 2 nights in Aug 2017
Verified review

4/10 Poor

Disliked: Property conditions & facilities

Hôtel excentré

L'hôtel ne se situe pas dans le quartier touristique de la ville, il est plutôt excentré. Il est à environ 35-45min de taxi de l'aéroport, donc il convient pour une première nuit, à condition de ne pas y passer à plusieurs jours. La propreté laisse à désirer, mais avantage notable : il y a l'air conditionné ! Par contre pas de serviette, ni de savon, ou encore pas de restaurant à proximité.
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort
Surrounding restaurants ALL booked out with weddings, ++ noisy in room. Staff service was very disappointing.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

可もなく不可もなく　普通のホテル

フロントの方は普通に英語を話すので何でも聞くことができました。 部屋の照明が夜、暗いことが気になりましたが、それをのぞけば特に問題のないホテルです。 ミネラルウォーターもビールもフロント近くで売っているので、とても便利でした。
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities

Probably one to avoid

Booked online and arrived late. Didn't seem to have my booking and the pictured hotel was full so I was told to go next door which is part of the complex I think. However they wanted me to pay which I didn't want to do as I had already paid online. Staff did not speak good English and I spoke to someone by phone and emailed my booking which got it sorted. Large room but not in particularly good condition or clean. Near the airport, a few dollars in a tuk tuk which is why I stayed. Booked same day as my prior accommodation had no air con or windows. Staff did seem helpful but I think had I stayed here as a female solo or inexperienced traveler might have felt very uneasy.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our adventurous stay in Phnom phen. oldies 67

Thorouhgly enjoyed our stay for 5 nights.0lder but more interesting part of town.The general all day and night markets at the bottom street.Only $5usd 1/2 hour from airport.We walked to S-21 prison, $3or4usd by took took to Royal Pallace. 5 min walk from City Plaza supermarket for all European food.We arrived on a Sunday to a dozen weddings in progress as the street is all wedding venues.
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

ローカルな雰囲気のホテル

移動の関係で1泊滞在。 設備は古く、部屋にはアリもいたが、1泊の滞在には、問題なかった。価格相応です。
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

住宿環境很糟糕

床上很多螞蟻，房間內無熱飲水及熱水壺，廁所內無衛生紙，飯店周邊都是喜宴餐廳，每晚音樂吵雜至十點左右。
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness

OK - you get what you pay and realy nice service

price fits to the rooms and Hotel - my stay for 7 days was OK
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Clean and decent

Close to town, had all the amenities. Easy for tuktuk drivers to find which was a relief. Would have been nice if a laundry service was offered as I couldn't find one in Phnom Penh at all.
Verified review

6/10 Okay

Helpful staff and clean

Clean and a bargain. Good for a night or two