10/10 Excellent
Carl
Apr 15, 2025
y best hotel stay in Colombia!
This hotel is well equipped for the tourist and business traveller alike in an excellent safe and central location.
I experienced excellent customer service even before I arrived for my stay. My emailed pre-arrival enquiries were mailed pre-arrival enquiries were responded to promptly and in informative detail via WhatsApp. The breakfast here is excellent offering a very good selection of local and European fare to suit even the fussiest of requirements. The staff cannot do enough to help you - Special mentions to reception, housekeeping and the food and beverage team .
The hotel is extremely well managed , with the staff being identifiable as the true asset; always smiling,very helpful with a 'can-do' attitude in delivering excellent and consistent customer service. The hotel is a relatively short and leisurely walk from the main attractions of the city centre.
The facilities are well maintained. The gym is small but the cardio equipment is well-maintained and in good working order. There is also an very goo co-working space which I made good use of. The rooms are well equipped and cleanliness is excellent.
Throughout my travels in Colombia and the South/Central American region I have stayed in some very good hotels but the GHL Abadia Plaza has to rate as being my best experience to date without question. Here it's about a team of people who truly live the values of their brand! My thanks to Paola Timana and the GHL Abadia Plaza team.
Carl
Stayed 9 nights in Apr 2025