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Sweet Dream Inn University Park

2.5-star property
7330 Plantation Rd, Pensacola, FL 1-855-201-7819
2.4 out of 5
See all 28 travelocity Reviews

"Good location for shopping, eating. Doesn’t feel as secured as it should! Room can be improved, no amenities like coffee machine, one set of towels f ... " More

By a verified traveler on Wed 30 Jun 2021

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Hotel Description

Pensacola guestrooms with free WiFi

In Pensacola

Stay at this Pensacola hotel and you'll be within half a mile (1 km) of University Town Plaza and 2 miles (3 km) of West Florida Hospital. Ascension Sacred Heart Pensacola and Baptist Medical Group - Nine Mile are also within 3 miles (5 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the business center. Enjoy the gym and conveniences like a 24-hour front desk and laundry facilities.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 108 guestrooms also offer free WiFi and TVs with cable channels. Free local calls, hair dryers, and desks are also available.

Standard King Room - Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max
$76* Per night/room Oct 24 - Oct 25

Standard Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Double Room - Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Extended Stay King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Extended Stay Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sweet Dream Inn University Park ratings based on 28 Verified Reviews

Review Summary
2.4 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Sweet Dream Inn University Park

Everyone (15) Couples (3) Family (10)
2 out of 5
The rooms smelled awful and the bedding looked like it hadn’t been cleaned or was just really stained and old. The fan in the bathroom was about to fall off the wall, and so were most of the outlets which made it hard to charge my phone. On the second day I found 2 roaches in my luggage. Definitely overpriced for what you get.

Posted by on Aug 9, 2021

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Comment from Hotel Management

Aug 11, 2021 by Guest Experience Team

Dear guest, We are very sorry to hear that you had so many issues during your recent stay. It certainly does not sound as if you had the experience that we strive to provide for our guests, and we sincerely apologize for any failure in delivering on our commitment to provide you with a clean, comfortable, and pleasant place to stay. We wish you had made our staff aware of this as they would have gladly taken care of the issue and switched your room to ensure a pleasant stay for you. Nevertheless, we have noted your feedback, and we will have your comments additionally reviewed by our housekeeping team to ensure our standards of cleanliness are maintained at all times. Furthermore, we will have our pest-control partners carry out a full review of our facility to ensure the issue with pests has been comprehensively dealt with at this point. Our maintenance team has also been alerted to your comments so that they can take immediate action to address the issues you have highlighted with the fan and the outlets. Thank you for considering our accommodation for your stay in Pensacola and taking the time to post your review. We sincerely hope that you will give us a chance to redeem ourselves with you and delight you with the top-notch stay that the vast majority of our guests usually have with us. Best Regards, Guest Experience Team Sweet Dream Inn

3 out of 5
Good location for shopping, eating. Doesn’t feel as secured as it should! Room can be improved, no amenities like coffee machine, one set of towels for 2 people, tv doesn’t work! No continental breakfast! This place was Belmont facility in its heyday! Staff can be improved in serving customer. We did not felt welcome here as much as its impressive facility look.

Posted by on Jun 30, 2021

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Comment from Hotel Management

Jul 1, 2021 by Guest Experience Team

Dear guest, Thank you for choosing to stay with us and letting us know that our location suited you. We appreciate it. We strive to deliver a great guest experience, but it sounds like your time with us did not meet your expectations entirely. We apologize for the aspects of your visit that did not impress you, and we thank you for sharing your feedback with us, as this allows us the opportunity to improve future guest satisfaction. We take guest feedback very seriously, and we will review your comments in detail and put them to good use for the improvement of our product and service. We also want you to know that safety and security are our top priorities, and we have measures in place to ensure all our guests feel safe and secure at our property. Thus, we would like to know in more detail about your insecurities so that we can take corrective measures for your future visits. Thank you for taking the time to post your review. We hope you will give us another chance down the road so that we can delight you with the changes we have implemented. Best Regards, Guest Experience Team Sweet Dream Inn

1 out of 5
hard to get to, property was dirty. no pool, took towels, not at all like the pictures

Posted by on Jun 29, 2021

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Comment from Hotel Management

Jul 1, 2021 by Guest Experience Team

Dear guest, Thank you for your review. We strive to deliver a great guest experience, but it sounds like your time with us did not meet your expectations. We apologize for the aspects of your visit that did not impress you, and we regret that you did not experience the usual level of satisfaction that other guests have with their stays with us. We take guest feedback very seriously, and we will put your comments to good use for the betterment of the guest experience. Thank you for considering our accommodation for your stay in Pensacola and for taking the time to post your review. We would love the opportunity to redeem ourselves with you, should you choose to stay with us again. Best Regards, Guest Experience Team Sweet Dream Inn

1 out of 5

Posted by on Apr 15, 2021

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Comment from Hotel Management

Apr 28, 2021 by Sweet Dream Inn Management

Greetings valued guest, We are sorry to hear that we failed to meet your expectations. We would love to hear more. Please feel free to contact the property to discuss. Thank you.

3 out of 5
Price was okay but no blanket on bed only a double sheet and bathroom door would not close.

Posted by on Apr 12, 2021

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Comment from Hotel Management

Apr 17, 2021 by Sweet Dream Inn Management

Thank you for taking the time to leave us a review. We are sorry we failed to meet your expectations. We will look into these issues immediately!

1 out of 5

Posted by on Apr 5, 2021

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Comment from Hotel Management

Apr 17, 2021 by Sweet Dream Inn Management

Thank you for staying with us

2 out of 5
Under renovations, our room was done, and it was horrible. Sheetrock wasnt smooth. Ceiling looks like a kindergartener did it. Grout around tile was ugly and unprofessional. Tv didnt work. Called and never heard back from desk. Desk clerk was hard to understand and couldnt answer simple questions with a horrible accent. Couldnt give me a receipt

Posted by on Mar 21, 2021

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Comment from Hotel Management

Mar 21, 2021 by Sweet Dream Inn Management

We are sorry to hear that we failed to meet your expectations. Unfortunately, the hotel is under renovations. We hope that you will visit us in the future to see the changes we have made.

1 out of 5
All i wanted was a warm bed and a shower. The first night i found out there was no blanket, only bedsheets on top of the bed. I had to use towels to stay barely warm. The extremely loud clunky heater would turn on and off every 30 seconds. The shower water was barely luke warm, taking a cold shower after a cold night makes one grumpy person. The room was supposed to be non smoking. It smelled, and smelled like its been smoked many times. There is construction happening all around, dirty, dusty everywhere. Its been bought off from very old Baymount hotel, so there are few branding names on items inside.

Posted by on Mar 6, 2021

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Comment from Hotel Management

Mar 8, 2021 by Sweet Dream Inn - University Park Management

Greetings valued guest, We are sorry to hear of the issues you experienced during your stay with us. We will address your concerns with our staff. We hope you give us another try after renovations are complete! Thank you for lettings us know!

4 out of 5

Posted by on Feb 6, 2021

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Comment from Hotel Management

Feb 17, 2021 by Sweet Dream Inn - University Park Management

Greetings valued guest, Thank you for staying with us. We hope to see you again soon!

1 out of 5

Posted by on Jun 19, 2020

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Comment from Hotel Management

Jun 19, 2020 by mgr

Please accept our apologies for the issues you may have had during your stay at our property in your room. It is our endeavor to offer a fantastic experience to all our guests, but regret that this was not case with your stay.

About the Sweet Dream Inn University Park

Location 7330 Plantation Rd, Pensacola, FL 32504

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Public spaces have free WiFi. There's an onsite business center. The business-friendly Sweet Dream Inn University Park also features a fitness center, a picnic area, and coffee/tea in a common area. Self parking is free. Smoking is allowed in designated areas at this Pensacola hotel.

  • 1 building
  • 108 guestrooms or units
  • 3 levels
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Outdoor picnic space
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Pensacola Station (5.9 km / 3.7 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Sweet Dream Inn University Park offers 108 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and complimentary toiletries. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations. This Pensacola hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Accessible bathroom
  • Handrails in stairways
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 4:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 20 per pet, per night
  • Maximum 2 per room (weight limit: 20 lbs)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Gloves are available to guests
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 10 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Baymont Inn Hotel Pensacola
  • Baymont Inn Pensacola
  • Baymont Inn And Suites Pensacola Hotel Pensacola
  • Baymont Inn Pensacola Hotel
  • Pensacola Baymont Inn
  • Baymont Wyndham Pensacola Hotel
  • Baymont Wyndham Pensacola
  • Sweet Dream University Park
  • Baymont by Wyndham Pensacola
  • Sweet Dream Inn University Park Hotel
  • Sweet Dream Inn University Park Pensacola
  • Sweet Dream Inn University Park Hotel Pensacola

You should know

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.