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"Our family enjoyed this hotel. The location was good as far as distance from beach, food, and shopping. We enjoyed the pool and hot tub daily. Room wa ... " More

By a verified traveler on Sat 11 Mar 2017

Hotel Description

Pensacola hotel in Northwest Pensacola area

Close to airport

With a stay at this Northwest Pensacola hotel, you'll be within half a mile (1 km) of University Town Plaza and 2 miles (3 km) of West Florida Hospital. Cordova Mall and Pensacola State College are also within 3 miles (5 km).

Free perks

This hotel features a 24-hour fitness center and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like full breakfast and free self parking.

Fireplaces, free WiFi

Boasting fireplaces, the 64 guestrooms also offer free WiFi and kitchens. Flat-screen TVs come with cable channels, and other amenities include sofa beds and sitting areas. Weekly housekeeping is available.

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$85* Per night/room Oct 29 - Oct 30

Efficiency, Suite, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, Multiple Beds, Non Smoking (Top Floor, 2 Levels)

Bed Count 2 King Beds Maximum Occupancy 6 Max

Mainstay Suites ratings based on 20 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mainstay Suites

Everyone (2) Family (2)
1 out of 5
Property was in bad shape. Rooms were musty and moldly smelling. furniture was old and sofa was nasty. sitting area by pool was nasty,cracked cement,furniture torn up. Looked like a slum!

Posted by on May 8, 2019

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5 out of 5

Posted by on Apr 21, 2019

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4 out of 5
I had no idea we booked upstairs. We have trouble climbing stairs but they did not offer to help. We had to park far away then walk to the back of the property then climb all of the stairs & we are disabled.

Posted by on Mar 11, 2019

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5 out of 5

I would definitely stay here again

Our family enjoyed this hotel. The location was good as far as distance from beach, food, and shopping. We enjoyed the pool and hot tub daily. Room was clean and comfortable. Breakfast was great and different daily. Loved the free coffee 24/7. Staff was also very friendly.

Posted by , from Blaine, MNS on Mar 11, 2017

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2 out of 5

Meets basic needs :-(

Don't go here expecting the equivalent of Staybridge Suites, Residence Inns, or Country Inn and Suites - you'll be disappointed as we were. We selected Mainstay as we needed an oven to prepare food for our family reunion: mission accomplished. Pros: Full sized stove, microwave, and refrigerator, clean rooms and comfortable beds. Cons: Rooms stocked with dinnerware and towels for only two persons - anything more must be asked for from the front desk and retrieved there (not delivered), No pool towels stocked by the pool either day - called front desk and waited 20 minutes for someone to bring out 6 towels for 12 people in the pool; very limited breakfast options, and when they run out of the hot items they don't replenish - they turn the oven off early and don't cook any more.

Posted by , from Mississippi on Jul 4, 2013

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4 out of 5

Great space and value for the money

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
I was impressed with the friendly staff, spacious rooms, and nice breakfast. It felt more like a small apartment than a hotel room. This would be a great place for a longer stay. It isn't near the tourist areas of Penaacola but it is centrally located and provides easy access to almost anywhere in the city. The only reason I didn't rate it perfectly is that the building could use a face lift. The bathrooms are a little worn. The bed was very clean and comfortable.

Posted by , from Hawaii, USA on Feb 7, 2013

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3 out of 5

dingy smell from fireplace otherwise great

Pros: Free breakfast, Free Internet, Quiet
room was spacious and comfortable. damp smell probably from fireplace

Posted by , from Jupiter, Fl on Dec 1, 2012

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4 out of 5

Would stay again

Pros: Free breakfast, Free Internet
Cons: bathroom
This is a good place for the price, I would recommend this hotel

Posted by , from Richmond Hill, GA 31324, USA on Nov 7, 2012

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5 out of 5

Great stay and great value!!!

Pros: Free breakfast, Quiet, comfortable, great value
Great stay!!!!! The staff was friendly and made me feel welcome from the start. The room was wonderful. Had everything I needed for my weekend stay. It was clean, comfortable and had a home atmosphere to it. I enjoyed my stay tremendously.

Posted by , from Alabama on Dec 5, 2011

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2 out of 5

The hotel made me think I was in a ghost town.

Pros: Free breakfast, Free Internet, Quiet
Cons: filthy
The check-in staff was attired more like the maids, than like front desk people. The room was filthy. Hair all over the bathroom sink, tub and toilet. There were dirty dishes in the cabinet. Too bad Marriot does not run this place still.

Posted by , from Dale City, VA, USA on Nov 30, 2011

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Property Features

Mainstay Suites offers its guests a seasonal outdoor pool, a spa tub, and a 24-hour fitness center. Public spaces have free WiFi. There's an onsite 24-hour business center. Free breakfast is served. Barbecue grills, multilingual staff, and a picnic area are also featured at the business-friendly Mainstay Suites. Free self parking is available. This Pensacola hotel is smoke free.

  • 64 guestrooms or units
  • 2 levels
  • 8 buildings
  • Full breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Pensacola, FL (PNS-Pensacola Intl.) (6.1 km / 3.8 mi)
  • Train station: Pensacola Station (5.7 km / 3.5 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Mainstay Suites offers 64 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and dishwashers. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

  • Bathrooms are partially open
  • In-room kitchen
  • Fireplace
  • Sitting area
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)

Food & Drink

Guests are served free full breakfast.

Nearby Activities

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 25 per accommodation, per night
  • Maximum 2 per room

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • No elevators

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mainstay Suites Condo
  • Mainstay Suites Condo Pensacola
  • Mainstay Suites Pensacola
  • Mainstay Suites Hotel Pensacola
  • Mainstay Suites Hotel
  • Mainstay Suites Pensacola
  • Mainstay Suites Hotel Pensacola
url importing https://www.travelocity.com/Pensacola-Hotels-Mainstay-Suites.h155-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.