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Shap Wells Hotel

3.0 star property
3-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Shap Wells Hotel

Reception
Restaurant
Lobby sitting area
BBQ/picnic area
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Bar
  • Room service
  • Laundry

Explore the area

Map
Shap, Cumbria, Penrith, England, CA10 3QU
  • Lowther Castle and Gardens
    ‪13 min drive‬
  • Whinfell Forest
    ‪21 min drive‬
  • Ullswater
    ‪22 min drive‬

Room options

View all photos for Basic Single Room

1 bedroom, desk, laptop workspace, free WiFi

Basic Single Room

  • 84 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Traditional Triple Room, 1 Bedroom, Garden View

Traditional Triple Room, 1 Bedroom, Garden View | 1 bedroom, desk, laptop workspace, free WiFi

Traditional Triple Room, 1 Bedroom, Garden View

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Traditional Quadruple Room, 1 Bedroom, Accessible, Garden View

Traditional Quadruple Room, 1 Bedroom, Accessible, Garden View | 1 bedroom, desk, laptop workspace, free WiFi

Traditional Quadruple Room, 1 Bedroom, Accessible, Garden View

  • 172 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Traditional Double Room, 1 Bedroom, Garden View

Traditional Double Room, 1 Bedroom, Garden View | 1 bedroom, desk, laptop workspace, free WiFi

Traditional Double Room, 1 Bedroom, Garden View

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Traditional Twin Room, 1 Bedroom, Garden View

Traditional Twin Room, 1 Bedroom, Garden View | 1 bedroom, desk, laptop workspace, free WiFi

Traditional Twin Room, 1 Bedroom, Garden View

  • 161 sq ft
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Penrith

In Penrith .Within 6 miles (10 km) of this hotel, you'll find Yorkshire Dales National Park and Orton Community Park. Shap Abbey and Great Asby Scar are also within 6 miles (10 km).

What's nearby

  • Shap Abbey - 9 min drive - 7.4 miles
  • Lowther Castle and Gardens - 13 min drive - 12.9 miles
  • Whinfell Forest - 21 min drive - 16.1 miles
  • Ullswater - 22 min drive - 19.4 miles
  • Lake Windermere - 32 min drive - 26.8 miles

Getting around

  • Penrith Station - 16 min drive
  • Durham (MME-Teesside Intl.) - 107 min drive

Restaurants

  • ‪Crown Inn - ‬6 min drive
  • ‪The Butchers Arms - ‬9 min drive
  • ‪The George Hotel - ‬4 min drive
  • ‪Abbey Coffee Shop - ‬6 min drive
  • ‪Scar Side Farm - ‬6 min drive

About this property

Shap Wells Hotel

3-star guestrooms with free WiFi
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness center, a library, and a vending machine are also featured at the business-friendly Shap Wells Hotel. Free self parking is available.

This 3-star Penrith hotel is smoke free.

  • 100 guestrooms or units
  • Meeting rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Garden
  • Outdoor picnic space
  • Newspapers for purchase
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Shap Wells Hotel offers 100 accommodations with complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations. This Penrith hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • Arcade/game room
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: GBP 12.50 for adults and GBP 7 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 10.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from June 5 2025 to June 8 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for GBP 10.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12.50 for adults and GBP 7.00 for children
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 10.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Shap Wells Hotel Hotel
Shap Wells Hotel Penrith
Shap Wells Hotel Hotel Penrith
Hotel Shap
Shap Wells
Shap Wells Hotel Penrith
Shap Wells Penrith

Frequently asked questions

How close is Shap Wells Hotel to the airport?

Shap Wells Hotel is 67.2 mi (107-min drive) away from the Durham (MME-Teesside Intl.) airport, the closest popular airport to the property.

Does Shap Wells Hotel have an airport shuttle?

Airport shuttle services are not available at Shap Wells Hotel.

Does Shap Wells Hotel offer free breakfast?

Free breakfast isn’t provided at Shap Wells Hotel, but full breakfast is offered for a fee of GBP 12.50 for adults and GBP 7.00 for children. It's available every day from 7:00 AM to 9:30 AM.

Is there a casino at Shap Wells Hotel?

No, there is no casino at this hotel.

What time is check-in at Shap Wells Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in costs GBP 10.00 (subject to availability).

Is there free parking at Shap Wells Hotel?

This hotel offers free self parking.

Does Shap Wells Hotel have a pool?

Shap Wells Hotel does not have a pool.

Does Shap Wells Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Shap Wells Hotel have a spa?

There are no spa services available at this hotel.

How close is Shap Wells Hotel to downtown Penrith?

Shap Wells Hotel is 13.4 mi away from Penrith.

Shap Wells Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 189 out of 484 reviews
Rating 8 - Good. 187 out of 484 reviews
Rating 6 - Okay. 83 out of 484 reviews
Rating 4 - Poor. 16 out of 484 reviews
Rating 2 - Terrible. 9 out of 484 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Barbara

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Ms J J

Stayed 1 night in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Seeing red squirrels
Stayed 1 night in Mar 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jewel in remote location

Good value hotel stay including breakfast. Staff helpful and friendly, room good size, comfortable and clean.
Stayed 1 night in Feb 2025

10/10 Excellent

richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Great stay, lovely art deco features and a red squirrel wood just a few minutes from reception.
Stayed 1 night in Feb 2025

6/10 Okay

Adrian

Business traveler
Liked: Cleanliness, staff & service
Staff were very helpful and property was clean and tidy, however the heating wasn't working in the room and it was very cold. Property is also a bit dated. Very good value for money overall.
Stayed 1 night in Feb 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely hotel in a lovely location
Stayed 2 nights in Dec 2024

6/10 Okay

Ian

Business traveler
Stayed 1 night in Feb 2025

10/10 Excellent

Gillian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming & friendly. Love the traditional feel and original features.
Stayed 1 night in Dec 2024

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice old place to chill in
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have read stayed at this hotel before, ideal for my dog, the food excellent. Clean and well equipped rooms. Will stay and , covenant and for the lakes
Stayed 1 night in Nov 2024

10/10 Excellent

Alan

Stayed 2 nights in Nov 2024

6/10 Okay

Jon

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Ethan Ralph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice old fashioned hotel. Location is stunning. Staff were great and breakfast was very nice.
Stayed 1 night in Oct 2024

10/10 Excellent

Nick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Dawn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Rudolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wenn man Old englisch style mag . Dann einfach zu empfehlen.
Stayed 1 night in Oct 2024

10/10 Excellent

Alagu

Traveled with family
Quaint hotel - I felt was like a film Set from a bygone era .. hotel built 1833, great staff / Attentive / quiet and wilderness around Rooms small but had all needed in Restaurant large and quality of food good ! Happy to come back
Stayed 2 nights in Oct 2024

8/10 Good

Andrew

Stayed 1 night in Oct 2024

10/10 Excellent

Joyce

Traveled with partner
Liked: Amenities
We have stayed at Shap Wells many times, this visit proved as good as previous ones. We had a nice comfortable room and a very good evening meal, the following morning we had a very good breakfast. Before leaving we walked along the stream to see the red squirrels and they didn't disappoint, several were running around. Shap Wells has a great location, comfortable rooms, good food and friendly staff.
Stayed 1 night in Oct 2024

6/10 Okay

Sam

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Barbara

Traveled with partner
Liked: Property conditions & facilities
This hotel is a hidden gem
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Bed comfortable,room nice,staff wonderful facilities very good all in all a lovely relaxing stay.our one slight complaint when we were dining in the window seats we noticed a large amount of spiders webs on the inside of the windows,(just needs a feather duster for 5mins every now and then)
Stayed 2 nights in Oct 2024