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North Lakes Hotel And Spa

4.0 star property
4-star spa hotel near Penrith Castle

Choose dates to view prices

Photo gallery for North Lakes Hotel And Spa

Relax by the fire pit in this outdoor space with a fire pit surrounded by logs.
Romantic wedding setup with a long aisle, clear chairs, and a warm fireplace.
Relax by the pool surrounded by framed artwork and comfortable seating areas.
Cozy seating area with a fireplace, modern sofa, and armchairs, plus a kitchen with wooden cabinetry and a bar.
Prepare meals in this well-equipped kitchen with ample storage and a view of the outside.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot Tub

Explore the area

Map
Ullswater Road, Penrith, England, CA11 8QT
  • Penrith Castle
    ‪9 min walk‬
  • Rheged
    ‪2 min drive‬
  • Lowther Castle and Gardens
    ‪6 min drive‬
  • Carlisle (CAX)
    ‪32 min drive‬

Room options

View all photos for Cosy Double

Cosy Double | 1 bedroom, individually decorated, desk, iron/ironing board

Cosy Double

9.2 out of 10
Wonderful
(15 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite

Family Suite | 1 bedroom, individually decorated, desk, iron/ironing board

Family Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 236 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, individually decorated, desk, iron/ironing board

Superior Double Room

8.8 out of 10
Excellent
(8 reviews)
  • 236 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room

Double or Twin Room | 1 bedroom, individually decorated, desk, iron/ironing board

Double or Twin Room

8.6 out of 10
Excellent
(19 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Family Room

Superior Family Room | 1 bedroom, individually decorated, desk, iron/ironing board

Superior Family Room

9.0 out of 10
Wonderful
(6 reviews)
  • 236 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Four Poster)

Junior Suite (Four Poster) | 1 bedroom, individually decorated, desk, iron/ironing board

Junior Suite (Four Poster)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Accessible Twin

Standard Accessible Twin | 1 bedroom, individually decorated, desk, iron/ironing board

Standard Accessible Twin

8.0 out of 10
Very good
(1 review)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite (Four Poster)

Suite (Four Poster) | 1 bedroom, individually decorated, desk, iron/ironing board

Suite (Four Poster)

  • 236 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Family Room

1 bedroom, individually decorated, desk, iron/ironing board

Signature Family Room

  • Sleeps 2
  • 1 Double Bed and 2 Twin Bunk Beds

View all photos for Signature Double Room

1 bedroom, individually decorated, desk, iron/ironing board

Signature Double Room

  • Sleeps 2
  • 1 Double Bed

Junior Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Accessible Twin Room

Bathroom | Combined shower/tub, free toiletries, hair dryer, bathrobes

Accessible Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Four Poster Suite

1 bedroom, individually decorated, desk, iron/ironing board

Four Poster Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Or Twin Room

1 bedroom, individually decorated, desk, iron/ironing board

Standard Double Or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Penrith

Penrith retreat .Stay at this Penrith hotel and you'll be within half a mile (1 km) of Penrith Castle and 2 miles (3 km) of Rheged. Also, Brougham Castle is within 3 miles (5 km) and Lowther Castle and Gardens is within 6 miles (10 km).

What's nearby

  • Penrith Castle - 9 min walk - 0.5 miles
  • Rheged - 2 min drive - 1.7 miles
  • Lowther Castle and Gardens - 6 min drive - 5.6 miles
  • Ullswater - 7 min drive - 6.7 miles
  • Whinfell Forest - 9 min drive - 6.1 miles

Getting around

  • Penrith Station - 9 min walk
  • Newcastle Intl. Airport (NCL) - 91 min drive

Restaurants

  • ‪Tim Hortons - ‬16 min walk
  • ‪The Dog Beck - ‬16 min walk
  • ‪The Rooster - ‬5 min walk
  • ‪Subway - ‬3 min walk
  • ‪Morrisons Cafe - ‬13 min walk

About this property

North Lakes Hotel And Spa

4-star spa hotel near Penrith Castle
North Lakes Hotel And Spa offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 732 square feet (68 square meters) and includes conference space. A hot tub, a sauna, and spa services are also featured at the business-friendly North Lakes Hotel And Spa. Self parking is free.

This 4-star Penrith hotel is smoke free.

  • 1 building
  • 84 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 732 sq ft of conference space
  • 68 sq m of conference space
  • Built in 1985
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
North Lakes Hotel And Spa offers 84 accommodations with coffee/tea makers and bathrobes. These individually decorated accommodations include desks. Digital television is provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Penrith hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

North Lakes Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Languages

English, Polish, Ukrainian

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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 16.95 to 19.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 43-inch TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Christmas Day and New Year's Eve:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 16.95 to 19.95 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 15 per person, per stay and includes use of: sauna; hot tub; spa; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and Eurocard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

North Lakes Hotel
North Lakes Hotel Penrith
North Lakes Penrith
North Lakes And Spa Penrith
North Lakes Hotel Spa
North Lakes Hotel And Spa Hotel
North Lakes Hotel And Spa Penrith
North Lakes Hotel And Spa Hotel Penrith

Frequently asked questions

How close is North Lakes Hotel And Spa to the airport?

North Lakes Hotel And Spa is 26.1 mi (38-min drive) away from the Carlisle (CAX) airport, the closest popular airport to the property.

Does North Lakes Hotel And Spa have an airport shuttle?

Airport shuttle services are not available at North Lakes Hotel And Spa.

Does North Lakes Hotel And Spa offer free breakfast?

Free breakfast isn’t provided at North Lakes Hotel And Spa, but cooked-to-order breakfast is offered for a fee of between GBP 16.95 and 19.95 per person. It's available on weekdays from 7 AM to 9:30 AM and weekends from 7:30 AM to 10 AM.

Is there a casino at North Lakes Hotel And Spa?

No, there is no casino at this hotel.

What time is check-in at North Lakes Hotel And Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at North Lakes Hotel And Spa?

This hotel offers free self parking.

Does North Lakes Hotel And Spa have a pool?

North Lakes Hotel And Spa features an indoor pool.

Does North Lakes Hotel And Spa have a restaurant?

North Lakes Hotel And Spa is home to Penrith, which features local cuisine, al fresco dining, and light fare. The dining venue(s) are closed on Christmas Day and New Year's Eve.

Does North Lakes Hotel And Spa have a spa?

Pamper yourself with a day at North Lakes Spa, where you can enjoy massages, mani/pedis, and body wraps.

How close is North Lakes Hotel And Spa to downtown Penrith?

North Lakes Hotel And Spa is 0.6 mi away from Penrith.

North Lakes Hotel And Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 487 out of 911 reviews
Rating 8 - Good. 294 out of 911 reviews
Rating 6 - Okay. 76 out of 911 reviews
Rating 4 - Poor. 32 out of 911 reviews
Rating 2 - Terrible. 22 out of 911 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Mark

Stayed 1 night in Apr 2025

10/10 Excellent

Douglas, Weybridge

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent stopping off point just off the M6. Very comfortable and good food. Staff are very friendly and helpful. Plenty parking.
Stayed 1 night in Apr 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay, shocked to pay £25 for 1pm check in

We stayed overnight as we were at wedding being held there. The wedding started at 3pm, we asked if we could check in early so we could get ready before the wedding so we didn't get our clothes creased during the hour drive to the hotel. We had to pay an extra £25 to get checked in at 1pm. The amount we paid for the room and the amount my friend paid for her daughters wedding i was shocked at how much was charged. However, the room was lovely, we equiped and very comfortable bed. We thoroughly enjoyed the wedding and our stay
Stayed 1 night in Apr 2025

10/10 Excellent

Teresa

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 2 nights in Apr 2025

6/10 Okay

D

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Ok if you don’t eat here

Hotel is stunning however staff at dinner not good orders certain foods told not available. Then after half hour wait still no food other party sat down got served much quicker and got food we were told could not have. When we questioned this she did not want to discuss with us. Has put us off staying here again
Stayed 1 night in Mar 2025

10/10 Excellent

Suzanne

Stayed 2 nights in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

North Lakes

Excellent hotel good food friendly staff
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful reception area. Comfy room. Served us breakfast even though we were late. Wheelchair access a syrong point.
Stayed 1 night in Mar 2025

8/10 Good

Stephen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Heidi

Stayed 1 night in Mar 2025

6/10 Okay

Ian

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The images of the property give a false impression of the immediate area and the quality and uniqueness of the building….it is hugely disappointing in appearance and ambience beyond the common areas
Stayed 1 night in Mar 2025

4/10 Poor

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Expedia booking did not make it clear that use of the gym was not included in the price I had paid. I had booked the hotel because it had a gym I thought I could use. When checking in I was told I could only use the gym if I paid an additional £15. This is not what I was expecting
Stayed 1 night in Mar 2025

8/10 Good

Gary

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Expected more

Somewhat obsessed with booking me in for breakfast 3+ days in advance of staying, Dir to availability, and it didn’t reach 50% capacity. WiFi in the room was poor, which hindered me working and watching a movie. Comfortable stay, lovely bar and fireplace area.
Stayed 1 night in Mar 2025

2/10 Terrible

Dexter

Stayed 1 night in Feb 2025

10/10 Excellent

Neil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic spa hotel

We love this hotel, the decor is brilliant and very fitting for the Lake District. Pool and gym are great. But you have to pay £15 if you don’t book direct. EV charging. Lovely bar and restaurant
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

Excellent hotel. Although it now seems strange to book in for a breakfast timeslot when it has become self service.
Stayed 1 night in Feb 2025

8/10 Good

Blair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Appearances are only surface-deep

It’s appears that this Hotel must be struggling financially. They charge £15 per head for use of their pool and this is only shown in the fine print. The shampoo in your room is available for purchase at £26 a bottle but these aren’t new bottles - guests before you have also used them. Charging more than £50 for shampoo and conditioner is simply an insane price. The robes have supermarket-style antitheft devices on them, again suggesting a problem with cost management. The walls were so thin we could hear the guy next door coughing all night and at 6am kids were running up and down the hallway shouting like they were in a Travelodge. There were hotels nearby which were 30% cheaper which might have been a better choice.
Stayed 1 night in Feb 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a nice weekend away - let down by noisy dogs being left in adjacent room & limited things to do around the hotel but all facilities in the hotel were great
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Stayed 1 night in Feb 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place little expensive

We really enjoyed our stay, I just think it was a little expensive, we had a facial that cost £55 and it only lasted 16mins on our actual face
Stayed 2 nights in Feb 2025

10/10 Excellent

Edwin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Chris

Stayed 2 nights in Feb 2025