North Lakes Hotel And Spa

4.0 star property
4-star spa hotel near Penrith Castle

Choose dates to view prices

Photo gallery for North Lakes Hotel And Spa

Terrace/patio
Indoor wedding
Junior Suite, 1 King Bed | Individually decorated, desk, iron/ironing board, free WiFi
Indoor pool, sun loungers
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
Ullswater Road, Penrith, England, CA11 8QT
  • Place, Penrith Castle
    ‪9 min walk‬
  • Place, Penrith & Eden Museum
    ‪16 min walk‬
  • Place, Rheged
    ‪1 min drive‬
  • Airport, Carlisle (CAX)
    ‪36 min drive‬

Room options

Cosy Double

9.2 out of 10
Wonderful
(26 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Double or Twin Room

8.6 out of 10
Excellent
(24 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

Superior Double Room

9.0 out of 10
Wonderful
(16 reviews)
  • 236 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Superior Family Room

9.2 out of 10
Wonderful
(7 reviews)
  • 236 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

Standard Double Room

  • Sleeps 2
  • Free WiFi

Family Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 236 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

Standard Accessible Twin

8.8 out of 10
Excellent
(3 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Junior Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Double Or Twin Room

  • Sleeps 2
  • Free WiFi

Signature Family Room

  • Sleeps 2
  • Free WiFi

Suite

  • Sleeps 2
  • Free WiFi

Signature Double Room

  • Sleeps 2
  • Free WiFi

Accessible Twin Room

  • Sleeps 2
  • Free WiFi

Family Suite

  • Sleeps 2
  • Free WiFi

About the neighborhood

Penrith

Penrith retreat .Stay at this Penrith hotel and you'll be within half a mile (1 km) of Penrith Castle and 2 miles (3 km) of Rheged. Also, Brougham Castle is within 3 miles (5 km) and Lowther Castle and Gardens is within 6 miles (10 km).

What's nearby

  • Penrith Castle - 9 min walk - 0.5 miles
  • Penrith Leisure Centre - 12 min walk - 0.7 miles
  • St Andrew's Church - 15 min walk - 0.8 miles
  • Penrith & Eden Museum - 16 min walk - 0.9 miles
  • Rheged - 1 min drive - 1.7 miles

Getting around

  • Penrith Station - 9 min walk
  • Newcastle Intl. Airport (NCL) - 91 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪The Dog Beck - ‬16 min walk
  • ‪Arturo Lounge - ‬14 min walk
  • ‪The Rooster - ‬4 min walk
  • ‪Tim Hortons - ‬16 min walk

About this property

North Lakes Hotel And Spa

4-star spa hotel near Penrith Castle
North Lakes Hotel And Spa offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 732 square feet (68 square meters) and includes conference space. A hot tub, a sauna, and spa services are also featured at the business-friendly North Lakes Hotel And Spa. Self parking is free.

This 4-star Penrith hotel is smoke free.

  • 1 building
  • 84 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 732 sq ft of conference space
  • 68 sq m of conference space
  • Built in 1985
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
North Lakes Hotel And Spa offers 84 accommodations with coffee/tea makers and hair dryers. These individually decorated accommodations include desks. Digital television is provided.

Bathrooms include shower/tub combinations and complimentary toiletries. This Penrith hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

North Lakes Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Similar properties

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 19.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 43-inch TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Christmas Day and New Year's Eve:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 19.95 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 15 per person, per stay and includes use of: sauna; hot tub; spa; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

North Lakes Hotel

North Lakes Hotel Penrith

North Lakes Penrith

North Lakes And Spa Penrith

North Lakes Hotel Spa

North Lakes Hotel And Spa Hotel

North Lakes Hotel And Spa Penrith

North Lakes Hotel And Spa Hotel Penrith

Frequently asked questions

How close is North Lakes Hotel And Spa to the airport?

North Lakes Hotel And Spa is 26.1 mi (38-min drive) away from the Carlisle (CAX) airport, the closest popular airport to the property.

How much does it cost to stay at North Lakes Hotel And Spa?

As of May 25, 2026, prices found for a 1-night stay for 2 adults at North Lakes Hotel And Spa on May 31, 2026 start from $179, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does North Lakes Hotel And Spa have an airport shuttle?

Airport shuttle services are not available at North Lakes Hotel And Spa.

Does North Lakes Hotel And Spa offer free breakfast?

Free breakfast isn’t provided at North Lakes Hotel And Spa, but buffet breakfast is offered for a fee of GBP 19.95 per person. It's available on weekdays from 7 AM to 10:00 AM and weekends from 7:30 AM to 10:30 AM.

Is there a casino at North Lakes Hotel And Spa?

No, there is no casino at this hotel.

What time is check-in at North Lakes Hotel And Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at North Lakes Hotel And Spa?

This hotel offers free self parking.

Does North Lakes Hotel And Spa have a pool?

North Lakes Hotel And Spa features an indoor pool.

Does North Lakes Hotel And Spa have a restaurant?

North Lakes Hotel And Spa is home to Penrith, which features local cuisine, al fresco dining, and light fare. The dining venue(s) are closed on Christmas Day and New Year's Eve.

Does North Lakes Hotel And Spa have a spa?

Pamper yourself with a day at North Lakes Spa, where you can enjoy body wraps, body treatments, and body scrubs.

How close is North Lakes Hotel And Spa to downtown Penrith?

North Lakes Hotel And Spa is 0.6 mi away from Penrith.

North Lakes Hotel And Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 541 out of 1001 reviews
Rating 8 - Good. 313 out of 1001 reviews
Rating 6 - Okay. 86 out of 1001 reviews
Rating 4 - Poor. 33 out of 1001 reviews
Rating 2 - Terrible. 28 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Harriet

Liked: Cleanliness, staff & service, amenities
Great clean room, great food and great staff. Easy to park and accessible
Stayed 1 night in Feb 2026

10/10 Excellent

lynzie

Traveled with group
Liked: Cleanliness, staff & service, amenities
Absolutely wonderful, especially Sam customer experience manager! Felt very special. All the staff are friendly courteous and helpful, Thank you for a wonderful stay, see you soon
Stayed 2 nights in Feb 2026

8/10 Good

Annie

Liked: Cleanliness, staff & service, amenities
Room was great, very spacious and spotlessly clean. And the pillows (heavenly)
Stayed 2 nights in Feb 2026

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, amenities
Great hotel rooms food and staff BUT extensive and noisy building work until 5/6 pm. No advance notice of disruption or inconvenience but boards saying ‘please bear with US’ while refurbishment going on.
Stayed 1 night in Feb 2026

8/10 Good

Eleanor

Business traveler, Traveled with partner
Liked: Cleanliness, amenities
Lovely hotel and staff, pool very nice. Room disappointing. Building works going on throughout the hotel which wasn’t made clear at booking. We were in a ‘family room’ which was essentially a meeting room converted on the ground floor. The only radiator in such a large room was around half a meter from my head when in bed, the chosen location very uncomfortable and I therefore did not sleep well at all. Shower tray flooded easily which was annoying. Ok but the experience was certainly not worth what we paid.
Stayed 1 night in Feb 2026

8/10 Good

Hilary

Traveled with group
Liked: Cleanliness, staff & service, amenities
Hotel was lovely, a warm welcome on arrival. Beds were comfy and shower was great. We loved the gym and spa area. It would have been nice for the hotel to let us know prior to arrival there would be renovations during our stay, we had no communication about this happening. We were woken up with the builders starting work at 8am midweek which wasn’t nice. The room we had had a few marks on the walls and water didn’t drain away quickly in the bathroom, a few little niggles. But overall we enjoyed our stay and would return once hotel has finished renovations.
Stayed 2 nights in Feb 2026

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities
Our first time at lakes and what a lovely hotel and great staff what work there , I Cannot remember the name of the therapist from the spa who gave me a facial & massage she was the tonic I needed thank you.we couldn’t fault the hotel from start to finish thank you all , and the chef on barbecue how impressive
Stayed 2 nights in Feb 2026

8/10 Good

john

Liked: Cleanliness, staff & service, amenities
staff very helpful, especially a member of staff in the restaurant. facilities were good, even during some renovations.
Stayed 3 nights in Jan 2026

10/10 Excellent

Neil

Stayed 1 night in Jan 2026

10/10 Excellent

Fiona

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my second stay here and it's not my last. This hotel looks unremarkable from the outside but it is beautiful on the inside. Open fires, stunning wood beam ceilings, a fantastic pool and the rooms are spotless. There are spa treatments available but we didn't make use of them this time. The treatments are a bit pricey but i think if you buy a spa package when you're booking your room it works out cheaper, so have a look. The staff in the hotel are all lovely and very friendly. I can't sing the praises of this hotel enough.
Stayed 2 nights in Jan 2026

10/10 Excellent

Joshua

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great room and great facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Caroline

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goid selection for breakfast. Polite staff and very clean despite the building work ongoing
Stayed 1 night in Jan 2026

10/10 Excellent

Gemma

Stayed 1 night in Jan 2026

10/10 Excellent

Andrew

Stayed 1 night in Jan 2026

10/10 Excellent

Mally

Liked: Cleanliness, staff & service, amenities
Clean room,polite staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Collette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous room for kids
Stayed 1 night in Dec 2025

8/10 Good

Gina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I would have given it 5 only our tv didnt work in the room
Stayed 1 night in Dec 2025

10/10 Excellent

Stephanie

Stayed 1 night in Dec 2025

10/10 Excellent

George

Stayed 1 night in Dec 2025

10/10 Excellent

Ijeamaka

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my breakfast and the service I received was impeccable 👌
Stayed 1 night in Dec 2025

10/10 Excellent

Caroline

Clean room, good check in , delicious breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Andrew

Stayed 1 night in Nov 2025

6/10 Okay

Corinne

Stayed 1 night in Nov 2025

10/10 Excellent

Peter

Stayed 1 night in Nov 2025

10/10 Excellent

Amit

Stayed 1 night in Nov 2025