North Lakes Hotel And Spa

4.0 star property
4-star spa hotel near Penrith Castle

Choose dates to view prices

Photo gallery for North Lakes Hotel And Spa

Terrace/patio
Food and drink
Indoor wedding
Indoor pool, sun loungers
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar

Explore the area

View in a map
Ullswater Road, Penrith, England, CA11 8QT
  • Place, Penrith Castle
    ‪9 min walk‬
  • Place, Rheged
    ‪2 min drive‬
  • Place, Lowther Castle and Gardens
    ‪6 min drive‬
  • Airport, Carlisle (CAX)
    ‪32 min drive‬

Room options

Cosy Double

9.0 out of 10
Wonderful
(23 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

Double or Twin Room

8.4 out of 10
Very good
(21 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Superior Double Room

8.8 out of 10
Excellent
(11 reviews)
  • 236 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Family Room

9.0 out of 10
Wonderful
(6 reviews)
  • 236 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Suite (Four Poster)

10.0 out of 10
Exceptional
(1 review)
  • 236 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • Sleeps 2

Four Poster Suite

  • Sleeps 2

Family Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 236 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Standard Accessible Twin

8.0 out of 10
Very good
(2 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

Junior Suite (Four Poster)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Double Or Twin Room

  • Sleeps 2

Signature Family Room

  • Sleeps 2

Junior Suite

  • Sleeps 2

Signature Double Room

  • Sleeps 2

Accessible Twin Room

  • Sleeps 2

Family Suite

  • Sleeps 2

About the neighborhood

Penrith

Penrith retreat .Stay at this Penrith hotel and you'll be within half a mile (1 km) of Penrith Castle and 2 miles (3 km) of Rheged. Also, Brougham Castle is within 3 miles (5 km) and Lowther Castle and Gardens is within 6 miles (10 km).

What's nearby

  • Penrith Castle - 9 min walk - 0.5 miles
  • Rheged - 2 min drive - 1.7 miles
  • Lowther Castle and Gardens - 6 min drive - 5.6 miles
  • Ullswater - 7 min drive - 6.7 miles
  • Whinfell Forest - 9 min drive - 6.1 miles

Getting around

  • Penrith Station - 9 min walk
  • Newcastle Intl. Airport (NCL) - 91 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Tim Hortons - ‬16 min walk
  • ‪The Rooster - ‬4 min walk
  • ‪Arturo Lounge - ‬14 min walk
  • ‪Cafe St Oswalds - ‬4 min walk

About this property

North Lakes Hotel And Spa

4-star spa hotel near Penrith Castle
North Lakes Hotel And Spa offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 732 square feet (68 square meters) and includes conference space. A hot tub, a sauna, and spa services are also featured at the business-friendly North Lakes Hotel And Spa. Self parking is free.

This 4-star Penrith hotel is smoke free.

  • 1 building
  • 84 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 732 sq ft of conference space
  • 68 sq m of conference space
  • Built in 1985
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
North Lakes Hotel And Spa offers 84 accommodations with coffee/tea makers and bathrobes. These individually decorated accommodations include desks. Digital television is provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Penrith hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

North Lakes Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Similar properties

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 16.95 to 19.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 43-inch TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Christmas Day and New Year's Eve:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 16.95 to 19.95 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 15 per person, per stay and includes use of: sauna; hot tub; spa; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and Eurocard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

North Lakes Hotel
North Lakes Hotel Penrith
North Lakes Penrith
North Lakes And Spa Penrith
North Lakes Hotel Spa
North Lakes Hotel And Spa Hotel
North Lakes Hotel And Spa Penrith
North Lakes Hotel And Spa Hotel Penrith

Frequently asked questions

How close is North Lakes Hotel And Spa to the airport?

North Lakes Hotel And Spa is 26.1 mi (38-min drive) away from the Carlisle (CAX) airport, the closest popular airport to the property.

How much does it cost to stay at North Lakes Hotel And Spa?

As of Oct 31, 2025, prices found for a 1-night stay for 2 adults at North Lakes Hotel And Spa on Nov 9, 2025 start from $118.37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does North Lakes Hotel And Spa have an airport shuttle?

Airport shuttle services are not available at North Lakes Hotel And Spa.

Does North Lakes Hotel And Spa offer free breakfast?

Free breakfast isn’t provided at North Lakes Hotel And Spa, but cooked-to-order breakfast is offered for a fee of between GBP 16.95 and 19.95 per person. It's available on weekdays from 7 AM to 9:30 AM and weekends from 7:30 AM to 10 AM.

Is there a casino at North Lakes Hotel And Spa?

No, there is no casino at this hotel.

What time is check-in at North Lakes Hotel And Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at North Lakes Hotel And Spa?

This hotel offers free self parking.

Does North Lakes Hotel And Spa have a pool?

North Lakes Hotel And Spa features an indoor pool.

Does North Lakes Hotel And Spa have a restaurant?

North Lakes Hotel And Spa is home to Penrith, which features local cuisine, al fresco dining, and light fare. The dining venue(s) are closed on Christmas Day and New Year's Eve.

Does North Lakes Hotel And Spa have a spa?

Pamper yourself with a day at North Lakes Spa, where you can enjoy body scrubs, massages, and body wraps.

How close is North Lakes Hotel And Spa to downtown Penrith?

North Lakes Hotel And Spa is 0.6 mi away from Penrith.

North Lakes Hotel And Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 508 out of 949 reviews
Rating 8 - Good. 304 out of 949 reviews
Rating 6 - Okay. 80 out of 949 reviews
Rating 4 - Poor. 33 out of 949 reviews
Rating 2 - Terrible. 24 out of 949 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend

Fantastic location and experience
Stayed 1 night in Jul 2025

8/10 Good

Victoria

Liked: Staff & service, room comfort

Nice location, great staff, tired and shabby room.

The staff were great, the location of the hotel again was great. Sadly the room was tired, especially the carpets, which were stained quite badly. Additionally there was no a/c and the extractor fan in the bathroom didn’t work, making the room very stuffy. The staff gave us another fan, as one was already in the room.
Stayed 1 night in Jul 2025

6/10 Okay

Frank

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Booked and paid for 2 night stay at this spa hotel then i was told i had to pay another £30 to use facilities ie pool, sauna jacuzzi etc which annoyed me to be fair. Its a spa hotel ? Surely these facilities should be in with booking price. Pay for massages and treatments no problem but surely not for pool. But heyho had to do it or stay would have been pointless. The breakfast was cold so left most of it and didnt even bother the next morning. Such a shame because the hotel is beautiful and the staff were polite and professional and really nice. Unfortunately i wont be returning 😕
Stayed 2 nights in Jul 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Phil

Disliked: Cleanliness, property conditions & facilities, room comfort
Far from a 4star experience - we had a suite and it was in a very poor state of repair/cleanliness. Very poor decorating which looks like a child had done the work - paint on the curtains. After booking a suite in a Hotel with pool and Spa we would of needed to pay £30 extra to access the pool.
Stayed 1 night in Jul 2025

10/10 Excellent

Hasaan

Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is ideally situated - while not being in an immediately picturesque location, its proximity to the M6, A66 and Penrith North Lakes railway station make it the perfect base for exploring the beauty of the Lake District in one direction and Yorkshire in the other. The staff are excellent, particularly in the FYR restaurant: friendly, helpful and attentive. The food is equally impressive and the hotel itself is clean, comfortable and a pleasure to stay in.
Stayed 4 nights in Jun 2025

10/10 Excellent

Melisa

Stayed 1 night in Jul 2025

10/10 Excellent

Azad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

John

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Overpriced. We paid £360 for 2 nights with breakfast. On arrival we had to pay a further £30.00 to use the pool area. This being an extea charge for not booking direct. So £390 in all. Our room wasn't made up on the 2nd day until gone 3pm. Used cups not, cleaned, removed or replaced. Water stains from cups not cleaned. Hardly any wardrobe hanging space. Other than that the hotel is fine, but needs better standards in respect of room cleaning. We won't use this chain again due to the additional charging to use facilities which really should be included, given the price we had already paid. Extortionate
Stayed 2 nights in Jun 2025

8/10 Good

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place to stay.

We had amazing check in service when we arrived. Great explanation on how to get water and milk. Nice touches in the room. Very clean and tidy. Flannel provided. Spa product's and the cutest sheep cups. Dressing gown and slippers. Thoroughly enjoyed and would return. Only downside for me was the extra charge to use the swimming pool.
Stayed 1 night in Jun 2025

10/10 Excellent

Carl

Stayed 1 night in Jun 2025

10/10 Excellent

kerli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Sion

Stayed 1 night in Jun 2025

8/10 Good

Susan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Lake District

Stay was short arrived 11pm this time as stayed at this hotel a few times got to say I got a superb deal superior suite large room and bed very comfortable and clean and staff went out there way to make my stay pleasant and relaxed
Stayed 1 night in Jun 2025

10/10 Excellent

Marc

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, again!
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
👍
Stayed 1 night in Jun 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room, great service from all staff and the restaurant was excellent.
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Michael

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Quick check in which was good. Room extremely hot despite the closed curtains and fan is wasn’t pleasant. Opened the window to let some air in then you have the traffic noise from the M6. Hardly slept cancelled the second night as wasn’t a great experience. Food was expensive and bland. £21 for a dry over cooked burger with a thin slice of tomato, 2 lettuce leaves, some cheese and a slice of bacon. Staff were helpful when I explained why I cancelled breakfast and the second night. Doubtful I would stay again in warm weather.
Stayed 2 nights in Jun 2025