4/10 Poor
Justin
Oct 13, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The lady at the front counter that checked me in absolutely hates her job with a passion , the place was clean , car park was a but weird had birds flying around everywere lucky the car was a rental. My neighbours kept me up all night drinking and loud music , there is no one at the reception desk so dont even bother with that your on your own if you need to talk to anyone its pointless. I just cant beleive people can be so rude , i walked in from the longest drive from penrith to be greeted by the lady there she just looked at me , not can i help you nothing .. i say hey how ya going im here to check in still nothing come out of her mouth , then she says ID , no hello no anything .. i handed her my licence she checked me in. I said thisbis a beautiful place here , still no word from here. She says to me whats your licence plate number , i said i dont know its a rental ill go out and check she says it should be on your key ring , i couldnt read it on the key ring was smudged .. i said can you read that she says easy 146 qbt what ever it was , i said ok i cant read that .. she hands me the keys says level 4 and hands me 2 cookies . Cookies tasted like crap . Anyways i get down to my car was the wrong number plate but im not gunna say anything she had a massive chip on her shoulder . Glad to be at home to be honest worst experience ive ever had at a place . Only good thing is place was clean
Justin
Stayed 2 nights in Oct 2025