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"Rooms are in major need of an upgrade. Furniture is worn, decor is non-existent. " More

By a verified traveler on Fri 15 Nov 2019

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Hotel Description

4-star hotel near Mayo Performing Arts Center

City center stay

You'll be within half a mile (1 km) of Mayo Performing Arts Center and 2 miles (3 km) of Morristown Memorial Hospital with a stay at this Morristown hotel. Morristown Green and First Baptist Church are also within half a mile (1 km).

Business services

A gym, self parking, and laundry facilities are featured at this hotel. WiFi in public areas is free. Traveling for business? Take advantage of the business center, express check-in, and conference space.

Free Internet, iPod docks

Featuring conveniences like refrigerators and coffee/tea makers, the 256 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include iPod docks, room service, and premium bedding.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$153* Per night/room Feb 4 - Feb 5

Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio Suite, 1 King Bed with Sofa bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible (Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hyatt Regency Morristown at Headquarters Plaza ratings based on 14 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hyatt Regency Morristown at Headquarters Plaza

Everyone (7) Couples (1)
3 out of 5
Rooms are in major need of an upgrade. Furniture is worn, decor is non-existent.

Posted by on Nov 15, 2019

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Comment from Hotel Management

Nov 18, 2019 by Shameera-Guest Services

Good Morning, Thank you for taking the time to review our hotel as it is with feedback like this that we are able to improve. We take each review we receive quite seriously and we are grateful you shared your comments with us. On behalf of the entire hotel we want to extend our sincerest apologies that your guestroom did not meet with our standards. Rest assured that our Senior management team is aware of the condition issues and are working to rectify them. Again thank you for candid comments. Warm Regards, Shameera

3 out of 5

Posted by on Sep 6, 2019

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Comment from Hotel Management

Sep 9, 2019 by Manager

Good evening, Thank you for taking the time to review our hotel following your recent stay. We take each review we receive quite seriously, as our success is measured by your feedback. With that said, I am deeply sorry that we were unable to exceed your expectations during your time here in Morristown. As you can imagine, this is not the type of guest experience we are trying to provide. If there is anything my team and I could have done better, please do not hesitate to let me know. Again, thank you for your comments. I sincerely hope we have the opportunity to welcome you back in the near future so we can regain your confidence and valued patronage when your travel plans bring you to the Morristown area once again. Warm regards, Jessica

2 out of 5
Blinds in room were broken. Dirt was on the floor. No breakfast was included and parking was extra.

Posted by on Sep 2, 2019

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Comment from Hotel Management

Sep 4, 2019 by Manager

Good afternoon, Thank you for taking the time to relay your experience with us. It is through such candid feedback that we continue to improve upon our product and services. With that said, I am so sorry that we were generally unable to meet your expectations. As you can imagine, this is not the type of guest experience we are trying to provide. While I understand that my apologies do not change your experience, please know that your comments have not gone unnoticed and have been reviewed with my management team so we can learn from your experience. We are continuously making hotel improvements to ensure our product is more in line with your expectations, as well as ours, in the near future. Again, thank you for your feedback. I sincerely hope we have the opportunity to welcome you back in the future so we can regain your confidence and valued patronage when your travel plans bring you to the Morristown area once again. Warm regards, Jessica

3 out of 5
It was getting a little threadbare, rough around the edges.

Posted by on Sep 1, 2019

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Comment from Hotel Management

Sep 4, 2019 by Manager

Good afternoon, Thank you for taking the time to review our hotel following your recent stay. We take each review we receive quite seriously, as our success is measured by your feedback. With that said, I am so sorry that we were unable to meet your expectations during your time here in Morristown. As you can imagine, this is not the type of guest experience we are trying to provide. While I understand that my apologies do not change your experience, please know that your comments have not gone unnoticed and have been reviewed with my management team. We are continuously making hotel improvements to ensure our product is more in line with your expectations, as well as ours, in the near future. Again, thank you for your feedback. I sincerely hope we have the opportunity to welcome you back in the future so we can regain your confidence and valued patronage when your travel plans bring you to the Morristown area once again. Warm regards, Jessica

5 out of 5

Posted by on Jul 30, 2019

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Comment from Hotel Management

Jul 30, 2019 by Manager

Good afternoon, Thank you for taking the time to review our hotel following your recent stay. All of us here at the Hyatt Regency Morristown are so glad that you enjoyed your time with us. We greatly appreciate the "5 out of 5" review! We look forward to welcoming you back in the near future. Warm regards, Jessica

5 out of 5
Nice hotel in downtown Morristown near bars and restaurants.

Posted by on Jan 8, 2019

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Comment from Hotel Management

Jan 9, 2019 by Shameera-Guest Services

Good Morning thank you for taking the time to inform us of your recent stay at our hotel. We really appreciate the kind words and are happy you enjoyed your time with us. We look forward to welcoming you again in the future! Warm Regards, Shameera

5 out of 5
I had a great experience ! Staff was courteous and respectful. Always smiling ! Location was great. Our neighbors were a bit noisy but we ended up making friends with them so all in all.. my stay was perfect.

Posted by on Nov 27, 2017

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Comment from Hotel Management

Nov 30, 2017 by Hyatt Regency Morristown

Good Afternoon, Thank you so much for the kind words. We look foward to you visiting again soon.

4 out of 5

Great hotel

Absolutely enjoyed the accommodations and room. Bed was comfy very spacious and clean. Many options for things to do in area perfect for partying in mo town. Very annoyed in the morning avout breakfast online it says its free... and its not so that was a very annoying factor into my check out morning. No signs nothing stating it was a buffet fee of 20$. Pretty unhappy. I was also unhappy they told me parking would be free and it cost 14$. Im not cheap but dont wheel me in by stating all these bonuses to stay here and then charge me. Could have stayed at the same quality with a lot less fees a mile or two away and took an uber.

Posted by on Nov 28, 2016

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3 out of 5

Nice hotel but walls are paper thin

Pros: Appearance
Cons: Separate guests more throughout the entire hotel
Overall the hotel is nice. Great location and the amenities are very nice. However, you can NOT play music or have friends in a room because you will probably get in trouble for a being too loud. It was extremely disappointing to be asked to be quiet twice when the music was not loud at all and my friends and I were simply talking. Maybe only count on this hotel to crash and not to pre game. It was ridiculous

Posted by on Oct 12, 2015

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4 out of 5

Very Nice Staff

Was only there for one night but the staff treated me great!! They helped me find my dinner location and other places to go to make my evening seamless. Id go back again!

Posted by , from Philadelphia, PA on May 21, 2013

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About the Hyatt Regency Morristown at Headquarters Plaza

Location 3 Speedwell Avenue, Morristown, NJ 07960

Renovations + Closures

The property will be renovating from September 8 2021 to November 30 2021 (completion date subject to change). The following areas are affected:

  • Dining venue
  • Select guestrooms

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 31000 square feet (2880 square meters) and includes conference space. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Hyatt Regency Morristown at Headquarters Plaza. The hotel can provide concierge services and wedding services. For a fee, parking is available. This 4-star Morristown hotel is smoke free.

  • 256 guestrooms or units
  • 16 levels
  • 31000 sq ft of conference space
  • 2880 sq m of conference space
  • Built in 1980
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Morristown Station (1 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hyatt Regency Morristown at Headquarters Plaza offers 256 accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers. This Morristown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • IPod dock
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Guests under 16 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 17.00 per night (in/out privileges)
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Hotel Morristown
  • Hyatt Regency Morristown Hotel
  • Hyatt Morristown Hotel Morristown
  • Hyatt Regency Morristown at Headquarters Plaza Hotel
  • Hyatt Regency Morristown at Headquarters Plaza Morristown
  • Hyatt Regency Morristown at Headquarters Plaza Hotel Morristown

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.