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818 Hotel + Pool, Ascend Hotel Collection

2.0 star property
Hotel near Candy Cane Lane in Woodland Hills

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Photo gallery for 818 Hotel + Pool, Ascend Hotel Collection

Reception
Reviews
6.8

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • LaundryLaundryLaundry

Explore the neighborhood

Map
20157 Ventura Blvd, Woodland Hills, CA, 91364
  • Popular LocationCandy Cane Lane18 min walk
  • Popular LocationCalifornia State University-Northridge11 min drive
  • Popular LocationGetty Center14 min drive
  • AirportLos Angeles, CA (LAX-Los Angeles Intl.)49 min drive

Room options

Similar properties

Outdoor pool
The Anza - A Calabasas Hotel
Pool
Pet friendly
Free WiFi
Restaurant
4.0 out of 5, Very Good, (1002)
The price is $215
per night
$241 total
includes taxes & fees
May 24 - May 25
The Anza - A Calabasas Hotel

About the neighborhood

Woodland Hills

Close to the beach.You'll find Candy Cane Lane and Topanga State Park within 2 miles (3 km) of this hotel. Also within 9 miles (15 km) are Sherman Oaks Galleria and California State University-Northridge.

What's nearby

  • Candy Cane Lane - 18 min walk
  • Westfield Topanga - 6 min drive
  • California State University-Northridge - 11 min drive
  • Getty Center - 14 min drive
  • Santa Monica Beach - 46 min drive

Getting around

  • Bob Hope Airport Station - 19 min drive
  • Van Nuys, CA (VNY) - 27 min drive

Restaurants

  • Chick-Fil-A - 3 min walk
  • In-N-Out Burger - 9 min walk
  • Panda Express - 5 min walk
  • Starbucks - 6 min walk
  • Jack In The Box - 5 min walk

About this property

818 Hotel + Pool, Ascend Hotel Collection

Hotel near Candy Cane Lane in Woodland Hills
There's a restaurant on site. WiFi is available in public spaces for a fee. An outdoor pool, multilingual staff, and complimentary newspapers in the lobby are also featured at 818 Hotel + Pool, Ascend Hotel Collection. Self parking is free. A complete renovation of 818 Hotel + Pool, Ascend Hotel Collection was completed in June 2019.

This Woodland Hills hotel is smoke free.

  • 99 guestrooms or units
  • 3 levels
  • Built in 1973
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • 1 conference room
  • Dining venue
818 Hotel + Pool, Ascend Hotel Collection offers 99 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary weekday newspapers. Televisions come with cable channels and pay movies. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and microwaves can be requested.

Languages

Spanish

Property amenities

Family friendly

  • In-room refrigerator
  • Microwave on request
  • Outdoor pool
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee
  • A restaurant

Things to do

  • Outdoor pool
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Pay movies
  • TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Motel Woodland Hills
Comfort Inn Woodland Hills
Woodland Hills Comfort Inn
818 Hotel Pool Ascend Hotel Collection Member Woodland Hills
818 Hotel Pool Ascend Hotel Collection Member
818 Pool Ascend Collection Member Woodland Hills
818 Pool Ascend Collection Member
Motel 818 Hotel + Pool, and Ascend Hotel Collection Member
Comfort Inn Woodland Hills
818 Pool, Ascend Collection
818 Hotel + Pool Ascend Hotel Collection
818 Hotel + Pool, Ascend Hotel Collection Hotel
818 Hotel + Pool Ascend Hotel Collection Member
818 Hotel + Pool, Ascend Hotel Collection Woodland Hills
818 Hotel + Pool, Ascend Hotel Collection Hotel Woodland Hills

Frequently asked questions

How close is 818 Hotel + Pool, Ascend Hotel Collection to the airport?

818 Hotel + Pool, Ascend Hotel Collection is 12 mi (27-min drive) away from the Van Nuys, CA (VNY) airport, the closest popular airport to the property.

Does 818 Hotel + Pool, Ascend Hotel Collection have an airport shuttle?

Airport shuttle services are not available at 818 Hotel + Pool, Ascend Hotel Collection.

How close is 818 Hotel + Pool, Ascend Hotel Collection to the beach?

This hotel is 17.5 mi (46-min drive) from Santa Monica Beach and 14 mi (29-min drive) from Topanga State Beach. Don't forget your sunscreen!

Does 818 Hotel + Pool, Ascend Hotel Collection offer free breakfast?

818 Hotel + Pool, Ascend Hotel Collection does not offer free breakfast.

Is there a casino at 818 Hotel + Pool, Ascend Hotel Collection?

No, there is no casino at this hotel.

What time is check-in at 818 Hotel + Pool, Ascend Hotel Collection?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at 818 Hotel + Pool, Ascend Hotel Collection?

This hotel offers free self parking.

Does 818 Hotel + Pool, Ascend Hotel Collection have a pool?

818 Hotel + Pool, Ascend Hotel Collection features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.

Does 818 Hotel + Pool, Ascend Hotel Collection have a restaurant?

Yes, there is a restaurant on site.

Does 818 Hotel + Pool, Ascend Hotel Collection have a spa?

There are no spa services available at this hotel.

How close is 818 Hotel + Pool, Ascend Hotel Collection to downtown Woodland Hills?

818 Hotel + Pool, Ascend Hotel Collection is 2.1 mi away from Woodland Hills.

818 Hotel + Pool, Ascend Hotel Collection Reviews

Reviews

6.8
Rating 10 - Excellent. 135 out of 437 reviews" "
Rating 8 - Good. 108 out of 437 reviews" "
Rating 6 - Okay. 51 out of 437 reviews" "
Rating 4 - Poor. 65 out of 437 reviews" "
Rating 2 - Terrible. 78 out of 437 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Rodrigo

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The hotel itself was fine. A lot of people smoking marijuana and you can smell it through the rooms. However the staff was the problem, front desk lady was rude, security guard wearing sandals and the cleaning lady basically kicked us out the morning of check out. The front desk never answers the phones you physically have to go down there to talk to anyone. Don’t think I will stay here again.
Stayed 2 nights in Jul 2022

2/10 Terrible

Cindi

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Police told us the hotel was sold to the county a month ago to become a homeless shelter.
Stayed 1 night in Sep 2022

2/10 Terrible

kathryn

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived at my reservation time, construction fencing surrounded the property and the property was shut down. I was never contacted by phone email or text that the property had been shut down. I tried to call the property and there was no answer. I received an email confirmation at the time I made my reservation. I made my reservation more than a week prior to my trip. Extremely disappointed. I was left in LA on a Friday night at 11:00 with no reservation.
Stayed 2 nights in Aug 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This Hotel Is Completely Closed!!
When we arrived at this hotel to check in, we discovered that it is completely closed, fences around the property and no one there at all. I would advise Hotels.com to check with the owner of this facility and find out how long it will be closed and also to notify anyone who has made a reservation through the website of this fact and arrange an alternative location in the area for their stay.
Stayed 1 night in Aug 2022

2/10 Terrible

Heather

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
It was horrible they robbed me and my husband for all our personal belongings
Stayed 1 night in Jul 2022

8/10 Good

jimmy

Liked: Cleanliness, staff & service
Refrigerador, cafetera y Tv en mal estado
Stayed 1 night in Jul 2022

2/10 Terrible

Barry

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience had to leave because room was 83 degrees, room was loud due to lack of insulation and road and other guests could be heard, terrible wifi, dirty place, didn’t even feel safe and left at 10 pm due to terrible conditions and i’m demanding refund
Stayed 1 night in Jul 2022

2/10 Terrible

Nima

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I waited over half an hour until someone from Expedia confirmed that I had reservation the manager the hotel told me that they are closing the place down in couples of week that’s why system is not working worst experience ever
Stayed 1 night in Jul 2022

2/10 Terrible

Michelle

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not happy with my stay
Stayed 4 nights in Jul 2022

2/10 Terrible

Olexandr

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Room we reserved room NO-SMOKING We received room where people was smoking before and when we requesting change the room before we get fully in to the room they told me they can’t and I have to accept what they providing me for now! Nice option for people who is smoking (cigarettes or weed) because they are don’t care if you are smoking at all! Please if you’re looking non-smoking room please AVOID this “hotel” MOTEL style service!
Stayed 1 night in Jul 2022