4/10 Poor
Inna
Dec 4, 2015
Disliked: Staff & service
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Straight to the point: i was dissapointed at this hotel because: advertised facilities: thermal pool, sauna, turkish bath wasnt heating, however staff told me its working, when i came over there (in swimming suit after shower!), i've got frozen in 5 minutes, literally, all those things are located in a basement, dark and cold, plus, its a "very smoking area", i dont have any issues with lungs but it was hard for me to breath. I visited Pamukkale in November, not a good time! However outside still was +16+20 during the day, in this old hotel room was cold and uncomfy, temperature drops at night, AC unit 200yo need at least a hour to warm up the room and works only from a door key, so i needed to wait every time i get back to room for acceptable temperature to take jacket off. Same with the hot water. Water pipe, probably, 100km long, need to wait for warm water to take shower. Kinda not a dream vacation.