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Hotel Santika Palu

3.0 star property
3-star hotel perfect for exploring Palu

Choose dates to view prices

Photo gallery for Hotel Santika Palu

Beach
View from room
View from property
Pool
In-room safe, desk, free WiFi, bed sheets

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
Moh.Hatta St.Num.18 Palu 94111,Center, Sulawesi-, Palu, Central Sulawesi, 94111
  • Palu (PLW-Mutiara)
    ‪7 min drive‬

Room options

View all photos for Deluxe Room, 2 Twin Beds

In-room safe, desk, free WiFi, bed sheets

Deluxe Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, free WiFi, bed sheets

Deluxe Room, 1 King Bed

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

In-room safe, desk, free WiFi, bed sheets

Superior Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

In-room safe, desk, free WiFi, bed sheets

Superior Room, 1 King Bed

  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Palu

Getting around

  • Palu (PLW-Mutiara) - 17 min drive

Restaurants

  • ‪Rumah Makan Itfar - ‬7 min walk
  • ‪Careto Cafe and Resto - ‬7 min walk
  • ‪Maestro Pizza - ‬11 min walk
  • ‪Gloria Depot - ‬7 min walk
  • ‪Warung Sedap Malam - ‬5 min walk

About this property

Hotel Santika Palu

3-star hotel perfect for exploring Palu
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 5 meeting rooms.

A fitness center, a terrace, and gift shops/newsstands are also featured at the business-friendly Hotel Santika Palu.

Smoking is allowed in designated areas at this 3-star Palu hotel.

  • 1 building
  • 144 guestrooms or units
  • 8 levels
  • Built in 2012
  • Business facilities
  • Dry cleaning
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Santika Palu offers 144 air-conditioned accommodations with safes and complimentary newspapers. LCD televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and toothbrushes and toothpaste. This Palu hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, Indonesian

Similar properties

Indoor pool, open 6:00 AM to 8:00 PM, sun loungers

Best Western Plus Coco Palu

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.0 out of 5, Very Good, 15 reviews
$54 nightly
The price is $59
Jul 22 - Jul 23
Total includes taxes and fees
Best Western Plus Coco Palu

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Piano

Accessibility

  • Elevator

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Safe

Policies

Check-in

Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Santika Palu

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Hotel Santika Palu.

Property is also known as

Hotel Santika Palu
Santika Palu
Santika Palu
Hotel Santika Palu Palu
Hotel Santika Palu Hotel
Hotel Santika Palu Hotel Palu

Frequently asked questions

How close is Hotel Santika Palu to the airport?

Hotel Santika Palu is 3.9 mi (17-min drive) away from the Palu (PLW-Mutiara) airport, the closest popular airport to the property.

Does Hotel Santika Palu have an airport shuttle?

Hotel Santika Palu offers an airport shuttle.

Does Hotel Santika Palu offer free breakfast?

Hotel Santika Palu does not offer free breakfast. It's available every day from 6:30 AM to 9:30 AM.

Is there a casino at Hotel Santika Palu?

No, there is no casino at this hotel.

Is there free parking at Hotel Santika Palu?

Free parking is not available at this hotel.

Does Hotel Santika Palu have a pool?

Hotel Santika Palu does not have a pool.

Does Hotel Santika Palu have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Santika Palu have a spa?

There are no spa services available at this hotel.

How close is Hotel Santika Palu to downtown Palu?

Hotel Santika Palu is 4.6 mi away from Palu.

Hotel Santika Palu Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 2 out of 18 reviews
Rating 8 - Good. 10 out of 18 reviews
Rating 6 - Okay. 4 out of 18 reviews
Rating 4 - Poor. 2 out of 18 reviews
Rating 2 - Terrible. 0 out of 18 reviews

7.8/10

Cleanliness

7.2/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good centrally based hotel

A good centrally based hotel. Helpful and welcoming staff and good food/breakfast. Ample facilities for a hotel when on business.
Stayed 7 nights in Jun 2018

6/10 Okay

doreen, Kuala Lumpur

Liked: Cleanliness, staff & service
the hotel staff are friendly and the room are clean and decent. Overall very good for a night or two in this town.
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities

Clean, take cash for services

Hotel is very clean and staff are helpful, but with limited English. No restaurant, but room service available for dinner. However, only cash accepted for room service, or laundry. Breakfast buffet had a good selection. Exercise facility could use a little attention. Very small and no AC running unless you turn it on yourself. Wifi rarely worked in the room
Stayed 4 nights in May 2018

4/10 Poor

Helen, Brisbane Australia

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Worst hotel experience I have ever had.

Checked in around 4 pm. Had booked 2 rooms but they were not near each other. Was advised that if I wanted them side by side we would have to wait 20 mins. We chose to wait, after more than 1 hour waiting was told it would take another 15 mins because housekeeping hadn't been advised to clean the room that wasn't clean. When we finally got our rooms they were not side by side. Had dinner at the hotel that evening and our waiter couldn't speak or understand any English .Very little on the menu was available. The Next morning I was advised by one of the male reception workers that I had to pay my hotel bill as Expedia doesn't pay them. I said I would pay when I checked out. That same afternoon my Indonesian son was told to remind me that I had to pay my account. The 3rd night received a phone call from reception at 9:15 pm reminding me again about paying the account. The 2nd night my Australian son order a burger and fries from room service. It was delivered by the same waiter from the restaurant and it was dead cold and not covered. Reception rang and asked if I wanted to cancel the order, I told them no I wanted the food hot and to please do not reheat in a microwave. Was told the order would be remade. It arrived about 5 minutes later and had been reheated in a microwave. Not nice eating burger and chips heated in a microwave. Our saving grace was we spent very little time at the hotel. Dirty cups and glasses were left unwashed by housekeeping each day.
Stayed 3 nights in May 2017

8/10 Good

yuling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice to stay in Palu

I was nice to have experience to stay in this hotel for the hotel is not to far from the downtown of the city. A delicious breakfast was always available every morning in this hotel. The hotel in general has a nice atmosphere.

8/10 Good

andre

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Kicho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but wifi must be improved

Santika is good. One thing must be improved. Wifi. Very slow compared with other hotels there

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

4/10 Poor

Davi Firdaus, Surabaya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

kecoa di hotel santika

terdapat kecoa di dalam kamar 609, foto dan video sudah saya tunjukkan kepada receptionist. Petugas receptionis kurang orang sehingga pelayanan lama

6/10 Okay

yuny, surabaya

Liked: Cleanliness, room comfort

Nice.

Kamar bersih dan luas

8/10 Good

ayundria, surabaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good hotels

lokasi hotel terletak ditengah kot sehingga sangat strategis

8/10 Good

Yahya, Bontang Kalimantan timur

Disliked: Room comfort

harga sesuai kondisi hotel

Unit AC Outdoor berisik terdengan di kamar tidur

6/10 Okay

KAORU, 東京

Liked: Cleanliness

地方の並クラス

シャワーの水量に難。部屋は照度不足。 レストランのビールは冷やしていない。

8/10 Good

Kicho, Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for business people

It locates in the center of Palu, so easy to contact with all in Palu.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pelayanan memuaskan

Saya merasa nyaman menginap di hotel santika palu lokasinya yg strategis Dan pelayanan staf yg ramah Dan sopan

10/10 Excellent

Marion, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hôtel

Très bonne impression, l'hôtel est impeccable, les chambres très confortables et propres, le petit déjeuner très complet et varié, le personnel extrêmement accueillant et courtois. Seul bémol, le wifi ne marchait pas.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It is good!

Not doubt that Santika is the best when you have business in Palu. Comparing with the first class hotel in Jakarta, you won't have nothing to compalin aobut. Only thing is that people will have many kinds of foods at late night. Except that, I am satisfied with the hotel.