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PuroGrand Hotel

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Photo gallery for PuroGrand Hotel

An outdoor seating area with wicker furniture, a tree, and a stone wall.
A staircase with a wrought iron railing, a potted olive tree, and a stone wall with a window.
A modern hotel room with a sofa, armchair, coffee table, and a dining area with a tray of items.
A courtyard with arched walkways, a skylight, and a view of the sky.
A dining table set for six with wine glasses, plates, and a centerpiece of lemons.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Carrer de Montenegro, 10, Palma de Mallorca, Mallorca, 07012
  • Place, Passeig del Born
    ‪2 min walk‬
  • Place, Paseo Maritimo
    ‪3 min walk‬
  • Place, Cathedral of Santa Maria of Palma
    ‪5 min walk‬
  • Airport, Palma de Mallorca (PMI)
    ‪10 min drive‬

Room options

View all photos for The Grand Flow-Double Deluxe

A hotel room with a large bed, a chair, a desk, and a mirror.

The Grand Flow-Double Deluxe

9.6 out of 10
Exceptional
(4 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for The Grand Mediterranean - Double Deluxe

A hotel room with a large bed, a desk with a lamp, a chair, a small table, and a decorative vase.

The Grand Mediterranean - Double Deluxe

10.0 out of 10
Exceptional
(4 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for The Grand Oasis -Suite Superior

A hotel room with a bed, a sofa, a coffee table, and a ceiling fan.

The Grand Oasis -Suite Superior

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for The Grand Essence - Suite Signature

A bedroom with a large bed, a bench, a red chair, a floor lamp, and a wooden ceiling.

The Grand Essence - Suite Signature

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Flow- Double Standard

A large bed with a wooden headboard, two bedside lamps, and a framed menu on the wall.

Flow- Double Standard

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Flow- Single Use

A hotel room with a high, decorative headboard, a bedside lamp, and a neatly made bed with white linens.

Flow- Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Mediterranean- Double Superior

A hotel room with a large bed, two bedside tables with lamps, a wooden chair, and a dining table set for two.

Mediterranean- Double Superior

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Oasis - Suite

A modern hotel room with a large bed, a TV, a wooden floor, and a stone accent wall.

Oasis - Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Joy - Junior Suite Duplex

A modern interior with a round white bathtub, a wooden floor, and a seating area with a round table and a chair.

Joy - Junior Suite Duplex

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Nomad - Suite Deluxe

A modern hotel room with a sofa, armchair, coffee table, and a dining area with a tray of items.

Nomad - Suite Deluxe

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room

  • Sleeps 2
  • Free WiFi

Room

  • Sleeps 2
  • Free WiFi

Room

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Palma de Mallorca

Palma de Mallorca Old Town stay.With a stay at this Palma de Mallorca Old Town hotel, you'll be steps from Lonja de Palma de Mallorca and Placa de la Reina. Passeig del Born and Paseo Maritimo are also within half a mile (1 km).

What's nearby

  • Passeig del Born - 2 min walk - 0.1 miles
  • Paseo Maritimo - 3 min walk - 0.2 miles
  • Parc de la Mar - 3 min walk - 0.2 miles
  • Cathedral of Santa Maria of Palma - 5 min walk - 0.3 miles
  • Plaza Mayor de Palma - 8 min walk - 0.5 miles

Getting around

  • Marratxi Poligon Station - 12 min drive
  • Intermodal Station - 16 min walk
  • Palma de Mallorca Airport (PMI) - 24 min drive

Restaurants

  • ‪Cappuccino Palau March - ‬2 min walk
  • ‪Cafe Maura - ‬2 min walk
  • Enco Gastronomy
  • Nanø Coffee Lab
  • Cappuccino Borne

About this property

PuroGrand Hotel

5-star luxury hotel near Port of Palma de Mallorca
PuroGrand Hotel offers its guests a full-service spa, a steam room, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There's an onsite business center. A rooftop terrace, spa services, and a garden are also featured at the luxury PuroGrand Hotel.

This 5-star Palma de Mallorca hotel is smoke free.

  • 16 guestrooms or units
  • 3 levels
  • Built in 2022
  • Deli
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Concierge
  • Garden
  • Newspapers for purchase
  • No smoking on site
  • Bar or lounge
  • Dining venue
PuroGrand Hotel offers 16 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. LED televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The onsite spa has couples treatment room(s). Services include massages.

Similar properties

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Hotel Saratoga
Palma de Mallorca Old Town
  • Pool
  • Spa
  • Kids pool
  • Free WiFi
4.7 out of 5, Exceptional, 1,005 reviews
$289 nightly
The price is $328
Aug 26 - Aug 27
Total with taxes and fees
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Property amenities

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: EUR 20 for adults and EUR 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Steam room

Accessibility

  • No elevator

Room amenities

Entertainment

  • LED TV with digital channels

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Fan
  • Heating (climate-controlled)
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 10 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per day
  • Only dogs are allowed
  • Weight limit: 22 lbs per pet
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 65.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 20 for adults and EUR 20 for children
  • Pet fee: EUR 50 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 65.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Puro Grand Hotel
PuroGrand Hotel Hotel
PuroGrand Hotel Palma de Mallorca
PuroGrand Hotel Hotel Palma de Mallorca

Frequently asked questions

How close is PuroGrand Hotel to the airport?

PuroGrand Hotel is 6.4 mi (24-min drive) away from the Palma de Mallorca Airport (PMI) airport, the closest popular airport to the property.

How much does it cost to stay at PuroGrand Hotel?

As of Aug 14, 2026, prices found for a 1-night stay for 2 adults at PuroGrand Hotel on Aug 19, 2026 start from $471, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does PuroGrand Hotel have an airport shuttle?

Airport shuttle services are not available at PuroGrand Hotel.

How close is PuroGrand Hotel to the beach?

This hotel is 3.6 mi (16-min drive) from Cala Mayor Beach and 9 mi (26-min drive) from Palma Nova Beach. Don't forget your sunscreen!

Does PuroGrand Hotel offer free breakfast?

Free breakfast isn’t provided at PuroGrand Hotel, but continental breakfast is offered for a fee of EUR 20 for adults and EUR 20 for children. It's available every day from 7:30 AM to 10:00 AM.

Is there a casino at PuroGrand Hotel?

No, there is no casino at this hotel, but Mallorca Casino (6-min drive) is nearby.

What time is check-in at PuroGrand Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at PuroGrand Hotel?

Free parking is not available at this hotel.

Does PuroGrand Hotel have a pool?

PuroGrand Hotel does not have a pool.

Does PuroGrand Hotel have a restaurant?

Yes, there is a restaurant on site.

Does PuroGrand Hotel have a spa?

This hotel has a spa, which features massages.

How close is PuroGrand Hotel to downtown Palma de Mallorca?

PuroGrand Hotel is 0.3 mi away from Palma de Mallorca.

PuroGrand Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 76 out of 91 reviews
Rating 8 - Good. 7 out of 91 reviews
Rating 6 - Okay. 8 out of 91 reviews
Rating 4 - Poor. 0 out of 91 reviews
Rating 2 - Terrible. 0 out of 91 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Johann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
💪
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very relaxing hotel to stay in with great staff
Stayed 7 nights in Oct 2022
Verified review

10/10 Excellent

Pavel

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel in the middle of the old city
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels we have ever stayed at.
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

ATHINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel in old Palma town.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Grahame

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place with excellent service.
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really a treat to stay here (2nd time) staff can not do enough for you/2 min walk for shopping dinning a calm no hastle stay 10/10
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely friendly and helpful.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attention to detail perfect, superb friendly staff, huge comfy bed, lovely pillows, great shower, enormous breakfasts, lovely setting, very close to Cathedral, easy to walk everywhere.
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing staff and location! the room was amazing and spacious, would recommend 10/10
Stayed 3 nights in Sep 2022
Verified review

10/10 Excellent

Iain Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole hotel, it’s facilities and staff are superb. Only 16 bedrooms so a very personal service from excellent staff.
Stayed 5 nights in Feb 2023
Verified review

10/10 Excellent

Clodagh

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and made us feel very welcome. The breakfast was excellent, the room was just as it looks in photos. Everything was beautiful, we'll definitely come again.
Stayed 5 nights in Mar 2023
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely brilliant hotel. The staff couldn’t do enough for us. We loved it
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities, room comfort

5-star Boutique

Excellent hotel with rooms that are well appointed and extremely comfortable. Excellent service and lovely food. Highly recommend as a great home base in Old Palma.
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star experience

5 star experience all around, really accommodating and helpful staff. Receptionist at check in was especially helpful
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best holiday ever!
Verified review

10/10 Excellent

Simon

Liked: Cleanliness, staff & service
Really intimate hotel with staff that couldn’t do enough during our stay
Stayed 3 nights in Jun 2023
Verified review

10/10 Excellent

Oksana

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you!
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elegant privacy in the heart of Palma

One of the most elegant hotels in Palma with a touch of privacy. Perfect service with a beautiful breakfast. The location gives you a wonderful experience of the oldtown of Palma. Just outstanding.
Stayed 3 nights in Jan 2023
Verified review

10/10 Excellent

Gianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. The staff was the absolute highlight. Big gratitude to Anna and Serji at the front desk and Racier in the restaurant, as well as the other servers, and the gentleman who did turn down service. I don’t have all the names and wish I did, but every single staff member made our stay special. Great location!
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

Corina

Liked: Amenities
Super Lage.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very well apportioned and laid out. The location is very convenient for many attractions and shopping etc. room very clean and well-maintained with everything one expects. Huge bed! Amenities and consumables of high quality Staff friendly, helpful and professional without being overly fussy Breakfast excellent in terms of choice and quality Two v. Minor points that could be attended to: 1. The huge bed in my room was positioned along with a bedside table in such a way that the doors of the wardrobe (generously sized) couldn’t be fully opened making it awkward to access. - for correction next time there’s a refurb. 2. If offering a range of TV channels check they all work (reported at time and efforts to fix unsuccessful). Neither issue spoiled anything though.
Stayed 4 nights in Mar 2023
Verified review

10/10 Excellent

Karianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Veldig pent og innbydende hotell. Litt komplisert i bevege seg i bygget etter sammenslåing av to hotell og likte bedre den gamle resepsjonen. Frokosten var helt ok. Vi kom fra Puro Santa Ponsa hvor frokosten var fantastisk. Utvalget var bedre der og råvarene fremsto ferskere. Litt «tørre» croissanter. Ellers var hotellrommet helt nydelig og servicen upåklagelig.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Joakim

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastiskt frukost. Personalen underbar.
Stayed 6 nights in Feb 2026

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