See all properties

Protur Naisa Palma Hotel

4.0 star property
4-star Beaux Arts hotel near Port of Palma de Mallorca, connected to the convention center

Choose dates to view prices

Photo gallery for Protur Naisa Palma Hotel

Building design
Property entrance
Sundeck
Smart TV
Indoor pool, outdoor pool, sun loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Gym

Explore the area

View in a map
Carrer de Simó Ballester 6, Palma de Mallorca, Illes Balears, 07011
  • Place, Plaza Espana
    ‪12 min walk‬
  • Place, Cathedral of Santa Maria of Palma
    ‪12 min walk‬
  • Place, Port of Palma de Mallorca
    ‪7 min drive‬
  • Airport, Palma de Mallorca (PMI)
    ‪11 min drive‬

Room options

View all photos for Double or Twin Room

1 bedroom, premium bedding, down comforters, in-room safe

Double or Twin Room

8.8 out of 10
Excellent
(42 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room (1 Adult + 1 Child)

1 bedroom, premium bedding, down comforters, in-room safe

Double or Twin Room (1 Adult + 1 Child)

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

1 bedroom, premium bedding, down comforters, in-room safe

Single Room

  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

You may also like

Ad
On the beach, white sand, free beach shuttle, sun loungers

Pure Salt Port Adriano Hotel & SPA - Adults Only

Santa Ponsa
  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 339 reviews
$247 nightly
The price is $274
Nov 16 - Nov 17
Total with taxes and fees
Pure Salt Port Adriano Hotel & SPA - Adults Only

About the neighborhood

Palma de Mallorca

Seaside stay .Within a 15-minute walk of this El Camp d'en Serralta hotel, you'll find Plaza Espana and Cathedral of Santa Maria of Palma. Port of Palma de Mallorca and Cala Mayor Beach are also within 3 miles (5 km).

What's nearby

  • La Rambla - 6 min walk - 0.4 miles
  • Plaza Mayor de Palma - 12 min walk - 0.7 miles
  • Plaza Espana - 12 min walk - 0.7 miles
  • Cathedral of Santa Maria of Palma - 12 min walk - 0.7 miles
  • Port of Palma de Mallorca - 7 min drive - 2.5 miles

Getting around

  • Marratxi Pont d Inca Station - 8 min drive
  • Intermodal Station - 16 min walk
  • Palma de Mallorca Airport (PMI) - 19 min drive

Restaurants

  • ‪GINBO - ‬4 min walk
  • ‪Jaime 3 Food & Drinks - ‬4 min walk
  • ‪Block House - ‬4 min walk
  • ‪Blat Madur - ‬2 min walk
  • ‪Vermuteria Sant Jaume - ‬4 min walk

About this property

Protur Naisa Palma Hotel

4-star Beaux Arts hotel near Port of Palma de Mallorca, connected to the convention center
Protur Naisa Palma Hotel offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 2153 square feet (200 square meters) and includes a conference center. A health club, a sauna, and a rooftop terrace are also featured at the business-friendly Protur Naisa Palma Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 99 guestrooms or units
  • 6 levels
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Built in 2018
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Outdoor picnic space
  • Newspapers for purchase
  • Elevator
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Protur Naisa Palma Hotel offers 99 air-conditioned accommodations with safes and bathrobes. Beds feature down comforters and premium bedding. Smart televisions are featured in guestrooms. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Palma de Mallorca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and manicures and pedicures.

Similar properties

Indoor pool, outdoor pool, sun loungers
HM Palma Blanc Hotel
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 410 reviews
$135 nightly
The price is $152
Nov 30 - Dec 1
Total with taxes and fees
HM Palma Blanc Hotel

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (EUR 18 per night)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:30 AM to 11:00 AM for a fee: EUR 14 for adults and EUR 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Smart TV

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 14 for adults and EUR 14 for children
  • Self parking fee: EUR 18 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Protur Naisa Palma Hotel Palma de Mallorca
Protur Naisa Palma Palma de Mallorca
Protur Naisa Palma
Protur Naisa Palma Palma Mall
Protur Naisa Palma Hotel Hotel
Protur Naisa Palma Hotel Palma de Mallorca
Protur Naisa Palma Hotel Hotel Palma de Mallorca

Frequently asked questions

How close is Protur Naisa Palma Hotel to the airport?

Protur Naisa Palma Hotel is 7 mi (19-min drive) away from the Palma de Mallorca Airport (PMI) airport, the closest popular airport to the property.

How much does it cost to stay at Protur Naisa Palma Hotel?

As of Oct 31, 2025, prices found for a 1-night stay for 2 adults at Protur Naisa Palma Hotel on Nov 10, 2025 start from $133.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Protur Naisa Palma Hotel have an airport shuttle?

Protur Naisa Palma Hotel offers an airport shuttle 24 hours a day for a charge.

How close is Protur Naisa Palma Hotel to the beach?

This hotel is 4.9 mi (13-min drive) from Cala Mayor Beach and 6.5 mi (9-min drive) from Playa de Palma. Don't forget your sunscreen!

Does Protur Naisa Palma Hotel offer free breakfast?

Free breakfast isn’t provided at Protur Naisa Palma Hotel, but full breakfast is offered for a fee of EUR 14 for adults and EUR 14 for children. It's available every day from 7:30 AM to 11:00 AM.

Is there a casino at Protur Naisa Palma Hotel?

No, there is no casino at this hotel, but Mallorca Casino (5-min drive) is nearby.

What time is check-in at Protur Naisa Palma Hotel?

Check-in begins at 2:00 PM.

Is there free parking at Protur Naisa Palma Hotel?

Free parking is not available at this hotel. Self parking is available for EUR 18 per night.

Does Protur Naisa Palma Hotel have a pool?

Protur Naisa Palma Hotel features an indoor pool and an outdoor pool.

Does Protur Naisa Palma Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Protur Naisa Palma Hotel have a spa?

This hotel has a spa, which features mani/pedis, massages, and body wraps.

How close is Protur Naisa Palma Hotel to downtown Palma de Mallorca?

Protur Naisa Palma Hotel is 0.5 mi away from Palma de Mallorca.

Reviews

Protur Naisa Palma Hotel Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 463 out of 632 reviews
Rating 8 - Good. 134 out of 632 reviews
Rating 6 - Okay. 21 out of 632 reviews
Rating 4 - Poor. 8 out of 632 reviews
Rating 2 - Terrible. 6 out of 632 reviews

Reviews

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, good location, cool roof top pool!
Stayed 1 night in Jun 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Very good in all aspects
Stayed 4 nights in May 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem

This place is a hidden gem. The staff is friendly, the room super modern and clean and quiet.
Stayed 3 nights in May 2025

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We absolutely loved our stay at Protur Naisa in Palma. The hotel is very chic, comfortable, clean and the staff were all very friendly. We especially loved the rooftop pool! Breakfast was great and we had some snacks/drinks at the pool which were also really nice. Would highly recommend to others and if would happily return!
Stayed 4 nights in May 2025

10/10 Excellent

Luc

Stayed 2 nights in May 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel lovely staff, super clean and had fabulous facilities. Roof top pool was wonderful in the sunshine. Room well equipped toiletries nice and powerful shower. Only feedback would be poor quality cheap coffee/tea a nespresso would have been nice and a bottle of water or refill would have been appreciated otherwise fantastic hotel. Location was wonderful able to walk everywhere in teh city yet very quiet for sleeping.
Stayed 4 nights in Apr 2025

8/10 Good

Ross

Liked: Cleanliness, staff & service, room comfort

Weekend stay

Enjoyed our stay, good service, easy check in and hotel is very tidy and clean. Some of the facilities need fixing, in particular in the Spa (Jacuzzi, Ice Dispenser, Sauna seats - some wooden slats are broken) and Spa could do with a cold shower / plunge option as its really warm down there. Breakfast very good. Great selection and like the option to order a fresh omolette. Coffee machine isn't the best.
Stayed 3 nights in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful weekend break at Protur Palma. The room was well appointed with a great shower. We had use of the spa and used the indoor pool with jacuzzi and sauna on both days. Come hungry for the buffet breakfast there is a lot of choice. Excellent position for walking around as well as catching the bus to Cala Major or Playa de Illetes. The welcome drink voucher was a lovely touch. Look forward to my next wkend break here.
Stayed 2 nights in Feb 2025

10/10 Excellent

Noriko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
spacious and cozy room, quiet area, near the bus stop
Stayed 4 nights in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was modern, clean and quiet. The reception staff were very helpful. The breakfast buffet had lots of choice.
Stayed 5 nights in Dec 2024

10/10 Excellent

Nora Gabriella

Stayed 4 nights in Oct 2024

10/10 Excellent

Shairoze

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, in particular Francesca at guest check-in and the breakfast staff. Hotel location convenient and well maintained.
Stayed 4 nights in Oct 2024

10/10 Excellent

Ramona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a modern hotel located within walking distance to shops and dining places. Very clean and the staff is friendly. We enjoyed the sauna and the interior pool.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jonas Lindgaard Bach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Troy

Liked: Cleanliness
Stayed 3 nights in Jul 2024

10/10 Excellent

Iwona

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
We were pleasantly surprised by the room. It was attractive and well appointed. The breakfast buffet was great and the gym was adequate for a vacation workout. Would stay again.
Stayed 3 nights in Jul 2024

10/10 Excellent

rosa-maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very clean and beautiful place service was amazing. They were always there to help when we needed and the location was ideal to walk around Palma.
Stayed 3 nights in Jul 2024

10/10 Excellent

Alex

Stayed 5 nights in Jul 2024

10/10 Excellent

Kate

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic hotel, really well located for exploring the centre of Palma. We had a double room for 3 nights and was very clean and comfortable with all amenities required. Very modern..staff super helpful. Rooftop pool is excellent. Food & drink really well priced and great quality. The breakfast is amazing. Couldnt fault it.
Stayed 3 nights in Jul 2024

10/10 Excellent

Rachael

Stayed 3 nights in Jul 2024

10/10 Excellent

Gareth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Protur Palma!

Fantastic hotel, great location and food and drink was not only high quality but also great value
Stayed 3 nights in Jun 2024

10/10 Excellent

Greta

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Davida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfectly located, trendy, clean and has great food! 10/10 experience!
Stayed 3 nights in Jun 2024

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and wonderful staff. Lovely rooftop pool.
Stayed 2 nights in May 2024