Skip to main content
Beginning of main content

"Everyhing was very good " More

By a verified traveler on Thu 03 Nov 2022

Enter dates to see availability

Hotel Description

3.5-star hotel perfect for exploring Palm Desert

City center stay

Stay at this Palm Desert hotel and you'll be within half a mile (1 km) of San Jacinto Mountains and 2 miles (3 km) of El Paseo Shopping District. The Gardens on El Paseo and Palm Desert Visitor Center are also within 2 miles (3 km).

6 outdoor tennis courts

This smoke-free hotel features 6 outdoor tennis courts, an outdoor pool, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and WiFi in public areas. Enjoy the gym and free full breakfast each morning.

King Suite Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$176* Per night/room Feb 5 - Feb 6

Executive Suite, 2 Queen Beds, Non Smoking (645 SQ FT)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 Bedroom, Accessible, Non Smoking (1 king bed w/ roll in shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 Bedroom, Accessible, Non Smoking (1 King bed w/ tub)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, 1 King Bed (2 Room SQ FT 645)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites by Hilton Palm Desert ratings based on 29 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Embassy Suites by Hilton Palm Desert

Everyone (14) Couples (9) Family (6)
5 out of 5
Everyhing was very good

Posted by on Nov 3, 2022

Was this review helpful to you?
5 out of 5

Posted by , from North Hollywood on Sep 15, 2022

Was this review helpful to you?
5 out of 5
Convenient location

Posted by , from SAN RAFAEL on Jun 23, 2022

Was this review helpful to you?
Comment from Hotel Management

Jun 23, 2022 by Alex Ramirez, Front Office Manager

Thanks for staying with us. We appreciate your feedback!

1 out of 5
Waited until 6:30 pm for my room i booked months ago. Went to another property. Was told id get a full refund.

Posted by on May 31, 2022

Was this review helpful to you?
Comment from Hotel Management

Jun 13, 2022 by Alex Ramirez, Front Office Manager

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

3 out of 5
The pool is the highlight of the property - clean water, enough lounge chairs for everyone, hot tub just the right temp. Not enough towels for each guest.

Posted by on Mar 21, 2022

Was this review helpful to you?
Comment from Hotel Management

May 11, 2022 by Alex Ramirez, Front Office Manager

Pam, thank you for selecting to stay at the Embassy Suites for your trip into Palm Desert. We appreciate the feedback you have given us. We sincerely apologize for not having enough towels out for everyone, we can understand how frustrating that can be. We hope you are able to return for a future stay.

1 out of 5
Was checked into a room, that housekeeping was just starting to clean. Had to trudge back to the lobby with our luggage to get anew room. Room air conditioner didn’t work, hot water in shower hard to get, no bath rug or wash clothe in bathroom. We were disappointed.

Posted by on Mar 1, 2022

Was this review helpful to you?
4 out of 5
The breakfast was very good. Cooked to order eggs/omelette. Staff was friendly and helpful. Surprisingly they were a bit spartan on supplies. No lotion just a tiny shampoo and conditioner. No hand sanitizer in the rooms.

Posted by on Dec 31, 2021

Was this review helpful to you?
1 out of 5
This property should be closed and remodeled. The carpet was dirty spots all over. The bathroom had mold in the shower and paint pealing in the bathroom

Posted by on Nov 28, 2021

Was this review helpful to you?
Comment from Hotel Management

Nov 30, 2021 by Paul

Sorry about your experience Robin. Were you able to bring any of those items to the attention of the Front Desk while you were here? Either way, we will be investigating.

4 out of 5
Great service personnel! It was not clear upon reserving that there is a per day parking fee.

Posted by on Mar 11, 2020

Was this review helpful to you?
4 out of 5

Posted by on Feb 12, 2020

Was this review helpful to you?
Comment from Hotel Management

Feb 13, 2020 by HotelMgmt

We are grateful you took the time to rate your experience. Please visit us again for another memorable stay.

About the Embassy Suites by Hilton Palm Desert

Location 74700 Highway 111, Palm Desert, CA 92260

Property Features

As a guest of Embassy Suites by Hilton Palm Desert, you'll find an outdoor pool, outdoor tennis courts, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have WiFi for a fee. There's an onsite 24-hour business center. Event space at this hotel measures 9750 square feet (906 square meters) and includes conference space. A terrace, multilingual staff, and a garden are also featured at the business-friendly Embassy Suites by Hilton Palm Desert. Parking is available for a fee. This 3.5-star Palm Desert hotel is smoke free.

  • 198 guestrooms or units
  • 3 levels
  • 9750 sq ft of conference space
  • 906 sq m of conference space
  • Built in 1984
  • Full breakfast (free)
  • Manager's reception (free)
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Number of living rooms
  • Outdoor tennis courts - 6
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Embassy Suites by Hilton Palm Desert offers 198 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Separate bedroom
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free full breakfast daily from 7:00 AM to 9:00 AM. The hotel hosts a free manager's reception on select days.

Embassy Suites by Hilton Palm Desert has a restaurant serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include outdoor tennis courts and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Tennis lessons on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment will be available to guests. Guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Protective clothing is available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Self parking fee: USD 12.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Hotel Palm Desert
  • Embassy Suites Palm Desert
  • Palm Desert Embassy Suites Hotel
  • Embassy Suites Hotel Palm Desert Palm Desert
  • Palm Desert Embassy Suites
  • Embassy Suites Hotel Palm Desert
  • Embassy Suites by Hilton Palm Desert Hotel
  • Embassy Suites by Hilton Palm Desert Palm Desert
  • Embassy Suites by Hilton Palm Desert Hotel Palm Desert

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
url importing http://www.travelocity.com/Palm-Desert-Hotels-Embassy-Suites-by-Hilton-Palm-Desert.h10190-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Palm-Desert-Hotels-Embassy-Suites-by-Hilton-Palm-Desert.h10190-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Palm-Desert-Hotels-Embassy-Suites-by-Hilton-Palm-Desert.h10190-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.