4.5 out of 5

"Had a great pool view and rooms where comfortable " More

By a verified traveler on Tue 24 Jul 2018

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Hotel Description

Romantic 4-star resort with spa

Rancho Mirage retreat

You'll find Children's Discovery Museum of the Desert and Sunnylands Center and Gardens within 3 miles (5 km) of this resort. Also, Century Park is within 3 miles (5 km) and The River at Rancho Mirage is within 6 miles (10 km).

Casino, spa tub

This romantic resort features a casino, a full-service spa, and a nightclub. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free valet parking. Enjoy the 2 outdoor pools and get free self parking.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 340 guestrooms also offer free WiFi and flat-screen TVs with cable channels. 24-hour room service, refrigerators, and minibars are also available.

Deluxe Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$126 per night

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Suite, 1 King Bed, Non Smoking (Pure)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking, Balcony (Pure)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Agua Caliente Casino Resort Spa ratings based on 31 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Agua Caliente Casino Resort Spa

Everyone (8)
5 out of 5
They treated us great,loved our stay.The room was beautiful and had a wonderful time.

Posted by , from Lake forest,ca on Sep 25, 2018

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Comment from Hotel Management

Sep 26, 2018 by SM Content

Hi Diana, thank you for the glowing review. We look forward to having you stay with us again in the future!

5 out of 5

Beautiful

Had a great pool view and rooms where comfortable

Posted by , from paramount ca on Jul 24, 2018

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Comment from Hotel Management

Jul 24, 2018 by Michael

Hi Eduardo! We are happy to hear you enjoyed your stay with us. We look forward to having you stay with us in the future!

5 out of 5

Outstanding

Staff and overall casino were very polite and clean, i give them 10+ stars. Will staythere again.

Posted by , from Moreno Valley Ca on Jul 5, 2017

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Comment from Hotel Management

Jul 8, 2017 by Melanie - Social Media Customer Service Rep

Wow! Thanks Lewis for the outstanding compliments! You have us grinning from ear to ear. We hope you do visit us again! Have a nice day.

5 out of 5

Nice surprise for a Casino Hotel

Pros: spacious room
Cons: less smoking areas
Well kept resort with heated swimming pool and jacuzzi

Posted by , from Kirkland, WA on Jan 21, 2017

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Comment from Hotel Management

Jan 26, 2017 by Melanie - Social Media Customer Service Rep

Hi Michael, Thank you for taking the time to write your review. We appreciate you taking the time to express your thoughts relating to the cigarette smoke. We have air purifiers that release calming scents to help reduce the odor. Our goal is to ensure guest satisfaction and we will share your review with our facilities department. We hope you can give us another try. Thank you again and have a great day.

4 out of 5

remote but nice

Pros: Quality of room helpful staff
Cons: The smoke from the Casino does drift to the upper floors in the evening.
Location: Nothing walkable, but the Palm Springs area is great for golf and desert enjoyment.
We recently stayed for a few days after Xmas...the hotel and staff were very nice. Only issue is the distance from other amenities such as restaurants, shops or a place just to walk. Sits by itself about 15 minutes by car from downtown Palm Springs.

Posted by , from Midwest on Dec 31, 2015

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5 out of 5

Beautiful room

Pros: Room and service by all staff members was fantastic.
Cons: Better ventilation in the lobby and casino.
One of the nicest hotel rooms we've been in and dinner at The Steakhouse was lovely. Only drawback is that smoking is allowed in the casino so the smell of cigarettes is apparent in the lobby but otherwise a great experience.

Posted by , from Northern California on Dec 21, 2015

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4 out of 5

I felt like i was in las Vegas,fun,fun,fun...

You won't be disappointed,all fun..i went swimming the pool was smooth like butter.

Posted by on Dec 13, 2015

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5 out of 5

Excellent all around!

Pros: The room was very nicely decorated. I liked the layout of the room. And it was very clean.
Cons: Cannot think of anything.
Location: The location was great as it was very close to the venue where my daughter got married (Mission Hills Country Club). It was close to downtown too.
Our entire experience at the hotel was wonderful.

Posted by , from Alameda, CA on Mar 24, 2015

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5 out of 5

Pleasant Surprise

Pros: Free Internet, Quiet, huge bath tub, comfortable beds, friendly and helpful staff, easy check-in and check-out
Cons: smoky casino
We were in town to visit with some family. We chose to stay here because the price was good and the location was close to where we needed to be. We only planned to sleep at the hotel and were not expecting very much. We got into town at 4pm (check- in time) and valet area was was very busy. So we decided to head over to see our family and check in later. When we went back a couple of hours later it was much quieter and easy to find a place to park. When you walk in you go right through the casino. Everything was clean and in nice condition although it was very smokey. I supposed that's to be expected at a casino. Check in was quick and easy. The lady that helped us us very polite and helpful. We took the elevator trip up to our room on the 9th floor. Everything was clean in the hallways and the interior looked new. So far so good! Here's where it gets really good- the room- it was clean, nicely furnished, and well stocked with all the amenities. There was a ton of drawer and closet space, free wifi, the bed was super comfy, AND the bathtub was a dream!!! A huge, deep, soaking tub that easily fit two people! Oh, and there was a flat screen tv in the bathroom that you could watch from the tub... Ahhhh-mazing! I slept so well on the comfy bed and there was no noise at all from the outside or neighboring rooms. With the drapes pulled closed it was pitch black and I could have slept in for hours. In fact, I'd like to go back just for the great night's rest! I wish we had time to play in the casino- maybe next time. Oh, and the coffee place on the casino even was great! One night we came in late after the gift shop and restaurants were closed. We asked one of the managers on the floor where we could find a vending machine to get something to drink. He quickly offered us free sodas from the bar and sent us up to our room with a few complimentary bottles of water in case we got thirsty. That's what I call customer service. I wish I had caught his name. What a great representation for the hotel! I highly recommend this hotel and will definitely return if I am in the area again. Thanks for the great stay!!

Posted by , from Cypress, CA, USA on Feb 2, 2013

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5 out of 5

This was one of the best hotel stays I've ever experienced!

Pros: Close restaurants, Free Internet, Quiet, free valet & parking, entertainment
I travel all throughout the year, and I can gladly promote that the Room Quality & Comfort and all the other Convenient Services made this one of my best hotel stays ever!

Posted by , from San Francisco, CA, USA on Mar 20, 2012

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About the Agua Caliente Casino Resort Spa

Location 32-250 Bob Hope Drive, Rancho Mirage, CA 92270

Renovations + Closures

The property will be renovating from 25 June 2018 to 28 December 2018 (completion date subject to change). The following areas are affected:

  • Bar/lounge
  • Dining venue
  • Meeting facilities
  • One of the dining venues
  • Casino

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Property Features

Agua Caliente Casino Resort Spa offers its guests a full-service spa, 2 outdoor swimming pools, a spa tub, and a fitness center. There are 5 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. A casino, a nightclub, and multilingual staff are also featured at the business-friendly Agua Caliente Casino Resort Spa. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4-star Rancho Mirage resort.

  • 340 guestrooms or units
  • 16 levels
  • 5 dining venues
  • 12 conference rooms
  • 10,000 sq ft of conference space
  • Built in 2008
  • Casino
  • Nightclub
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Palm Springs, CA (PSP-Palm Springs Intl.) (10.4 km / 6.5 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Agua Caliente Casino Resort Spa offers 340 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. This Rancho Mirage resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Microwave available
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

The Steakhouse - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Waterscafe - This café serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Grand Palms Buffet - This buffet restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Jave caliente - This coffee shop serves breakfast only.

Poker Deli - This delicatessen serves lunch and dinner.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Spa Services

Sunstone Spa has 11 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 11
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4 PM
  • Minimum check-in age is 21

Special check-in instructions:

An adult age 21 or older must assume all liability for the booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property will place an authorization for $100 for incidentals on-site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

This hotel will place an authorization for the total amount of the reservation 72 hours prior to arrival for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 19.00 per accommodation, per night

The resort fee includes:

  • Pool access
  • Spa tub access
  • Fitness center access
  • Business center/computer access
  • Internet access
  • Newspaper
  • In-room safe
  • In-room coffee
  • Concierge/valet service
  • Self parking
  • Valet parking
  • Parking
  • Housekeeping

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 20 per person (approximately)
  • In-room microwave fee: USD 20.00 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Agua
  • Agua Caliente Casino Resort Spa
  • Agua Caliente Casino Resort Spa Rancho Mirage
  • Agua Caliente Casino Spa
  • Agua Caliente Casino Spa Rancho Mirage
  • Agua Caliente Resort
  • Agua Caliente Resort Spa
  • Agua Caliente Spa Resort
  • Agua Caliente Spa Resort Casino
  • Agua Casino
  • Agua Caliente Casino Resort Spa Rancho Mirage, CA
  • Agua Caliente Hotel Rancho Mirage

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.