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Best Western Plus Santa Cecilia Pachuca

4-star property
Boulevard Rio De Las Avenidas 813, Pachuca, HGO 1-855-201-7819
4.3 out of 5
Very good!
See all 4 travelocity Reviews

"The restaurant was very good and fair priced. The pool was freezing cold and the hot tub was only turned on after you entered and the staff saw you in ... " More

By a verified traveler on Fri 05 Jul 2019

Points Of Interest

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Hotel Description

4-star hotel in Las Palmitas

Las Palmitas stay

Your stay at this Las Palmitas hotel places you within 2 miles (3 km) of Hidalgo Stadium and Hidalgo Theater. Center of Art and Philosophy and Cuartel De Arte Museum are also within 2 miles (3 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Free self parking, a coffee shop, and a terrace are also offered.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$65* Per night/room Apr 21 - Apr 22

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Connecting Rooms

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Connecting Rooms

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Jetted Tub (2nd Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Plus Santa Cecilia Pachuca ratings based on 4 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Santa Cecilia Pachuca

Everyone (2) Family (3)
4 out of 5

Posted by on Sep 17, 2023

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Comment from Hotel Management

Oct 8, 2023 by Ana De Mata

Estimada Srita Yesica agradezco mucho el tiempo que se tomo en regalarnos sus calificación, para nosotros es muy importante porque nos ayuda a crear grandes experiencias a todos nuestros huéspedes, espero regrese pronto a esta su casa

4 out of 5
The restaurant was very good and fair priced. The pool was freezing cold and the hot tub was only turned on after you entered and the staff saw you in there.

Posted by on Jul 5, 2019

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Comment from Hotel Management

Jul 7, 2019 by opinion

We appreciate your opinion as it is the most important for us. We will continue working in our areas of opportunity to achieve a quality service. We are waiting for you again. Best Western Plus Santa Cecilia.

4 out of 5
The staff was ok but when I request extra towel and sheets change I have to ask 2 times to be done.

Posted by on May 10, 2019

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Comment from Hotel Management

May 27, 2019 by ana de mata

I thank you very much for your comments, I am sure you will be taken into account for the continuous improvement of the hotel. I hope to see you soon in this your house

5 out of 5
Me encanta este hotel cama confortable buen servicio buenas condiciobes de la propiedad vale la pena bueno bonito y barato

Posted by , from Houston on Aug 6, 2023

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Comment from Hotel Management

Aug 7, 2023 by FRONT DESK

¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

About the Best Western Plus Santa Cecilia Pachuca

Location Boulevard Rio De Las Avenidas 813, Pachuca, HGO 42084

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room. A computer station is on site and WiFi is free in public spaces. A fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Best Western Plus Santa Cecilia Pachuca. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 4-star Pachuca hotel is smoke free.

  • 101 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Best Western Plus Santa Cecilia Pachuca offers 101 air-conditioned accommodations with minibars and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. Televisions come with cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to noon.

Garden Cafe - Onsite family restaurant.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Best Western Plus Santa Cecilia Pachuca offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 165 per person
  • Airport shuttle fee: MXN 2000 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Santa Cecilia Pachuca Hotel
  • Best Western Plus Santa Cecilia Hotel
  • Best Western Plus Santa Cecilia
  • Best Western Santa Cecilia
  • Plus Santa Cecilia Pachuca
  • Best Western Plus Santa Cecilia Pachuca Hotel
  • Best Western Plus Santa Cecilia Pachuca Pachuca
  • Best Western Plus Santa Cecilia Pachuca Hotel Pachuca

You should know

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.