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Ockenden Manor Hotel & Spa

4.0 star property
4-star spa hotel near Borde Hill Garden

Choose dates to view prices

Photo gallery for Ockenden Manor Hotel & Spa

Indoor pool, outdoor pool, sun loungers
Property grounds
Double Room (Feature) | Egyptian cotton sheets, premium bedding, desk, free cribs/infant beds
Breakfast, lunch, dinner served; local cuisine
Lobby
Reviews
8.8

Excellent

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast included
  • PoolPoolPool
  • Spa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
Ockenden Lane, Cuckfield, Haywards Heath, England, RH17 5LD
  • Popular LocationNymans7 min drive
  • Popular LocationBolney Estate Winery7 min drive
  • Popular LocationHickstead All England Jumping Course10 min drive
  • AirportLondon (LHR-Heathrow)73 min drive

Room options

View all photos for Junior Suite (Spa)

Junior Suite (Spa) | Egyptian cotton sheets, premium bedding, desk, free cribs/infant beds

Junior Suite (Spa)

  • Sleeps 4
  • 1 King Bed

View all photos for Double Room (Feature)

Double Room (Feature) | Egyptian cotton sheets, premium bedding, desk, free cribs/infant beds

Double Room (Feature)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Feature)

Suite (Feature) | Egyptian cotton sheets, premium bedding, desk, free cribs/infant beds

Suite (Feature)

  • Sleeps 3
  • 1 King Bed

View all photos for Room (Sussex)

Room (Sussex) | Egyptian cotton sheets, premium bedding, desk, free cribs/infant beds

Room (Sussex)

  • Sleeps 3
  • 1 King Bed

View all photos for Room (Cuckfield)

Egyptian cotton sheets, premium bedding, desk, free cribs/infant beds

Room (Cuckfield)

  • Sleeps 3
  • 1 King Bed

View all photos for Cosy Room

Cosy Room | Egyptian cotton sheets, premium bedding, desk, free cribs/infant beds

Cosy Room

  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior
Ashdown Park Hotel & Country Club
Pool
Hot Tub
Spa
Pet friendly
4.4 out of 5, Excellent, (455)
The price is $303
per night
$363 total
includes taxes & fees
May 24 - May 25
Ashdown Park Hotel & Country Club

About the neighborhood

Cuckfield

Haywards Heath retreat .You'll be within 3 miles (5 km) of Borde Hill Garden and 6 miles (10 km) of Bolney Estate Winery with a stay here. Nymans and Hickstead All England Jumping Course are also within 6 miles (10 km).

What's nearby

  • Ockenden Manor Spa - 1 min walk
  • Nymans - 7 min drive
  • Bolney Estate Winery - 7 min drive
  • Hickstead All England Jumping Course - 10 min drive
  • Wakehurst Place - 11 min drive

Getting around

  • Haywards Heath Balcombe Station - 7 min drive
  • Heathrow Airport (LHR) - 74 min drive

Restaurants

  • Beech Hurst Harvester - 3 min drive
  • Burrell Arms - 5 min drive
  • Bar 42 - 4 min drive
  • The Star - 4 min drive
  • The Lockhart Tavern - 4 min drive

About this property

Ockenden Manor Hotel & Spa

4-star spa hotel near Borde Hill Garden
Ockenden Manor Hotel & Spa offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A health club, a steam room, and spa services are also featured at the business-friendly Ockenden Manor Hotel & Spa. Self parking is free.

Smoking is allowed in designated areas at this 4-star Haywards Heath hotel.

  • 28 guestrooms or units
  • Meeting rooms
  • Full breakfast (free)
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Ockenden Manor Hotel & Spa offers 28 air-conditioned accommodations with coffee/tea makers and bathrobes. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers, slippers, and complimentary toiletries. This Haywards Heath hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna.

Languages

English, French, Italian, Romanian, Spanish, Ukrainian

Property amenities

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Slippers
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between December 23 and December 27.
The property is closed: New Year's Eve.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30.00 per pet, per night
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 30.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. Contactless check-out is available.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Ockenden Manor Hotel Spa Haywards Heath
Ockenden Manor Spa Haywards Heath
Ockenden Manor Hotel Cuckfield
Ockenden Manor Cuckfield
Ockenden Manor & Spa
Ockenden Manor Hotel And Spa
Hotel Ockenden Manor
Ockenden Manor Hotel & Spa Cuckfield, West Sussex
Ockenden Manor Hotel Haywards Heath
Ockenden Manor Haywards Heath
Ockenden Manor Hotel & Spa Hotel
Ockenden Manor Hotel & Spa Haywards Heath
Ockenden Manor Hotel & Spa Hotel Haywards Heath

Frequently asked questions

How close is Ockenden Manor Hotel & Spa to the airport?

Ockenden Manor Hotel & Spa is 18.7 mi (28-min drive) away from the Gatwick Airport (LGW) airport, the closest popular airport to the property.

How much does it cost to stay at Ockenden Manor Hotel & Spa?

As of May 10, 2024, prices found for a 1-night stay for 2 adults at Ockenden Manor Hotel & Spa on May 13, 2024 start from $234.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Ockenden Manor Hotel & Spa have an airport shuttle?

Airport shuttle services are not available at Ockenden Manor Hotel & Spa.

Does Ockenden Manor Hotel & Spa offer free breakfast?

Ockenden Manor Hotel & Spa offers free full breakfast every day from 7:30 AM to 10 AM.

Is there a casino at Ockenden Manor Hotel & Spa?

No, there is no casino at this hotel.

What time is check-in at Ockenden Manor Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM.

Is there free parking at Ockenden Manor Hotel & Spa?

This hotel offers free self parking.

Does Ockenden Manor Hotel & Spa have a pool?

Ockenden Manor Hotel & Spa features an indoor pool and an outdoor pool.

Does Ockenden Manor Hotel & Spa have a restaurant?

Yes, there is a restaurant on site.

Does Ockenden Manor Hotel & Spa have a spa?

This hotel has a spa, which features body treatments, body wraps, and body scrubs.

How close is Ockenden Manor Hotel & Spa to downtown Haywards Heath?

Ockenden Manor Hotel & Spa is 0.2 mi away from Cuckfield.

Ockenden Manor Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 84 out of 137 reviews" "
Rating 8 - Good. 30 out of 137 reviews" "
Rating 6 - Okay. 17 out of 137 reviews" "
Rating 4 - Poor. 5 out of 137 reviews" "
Rating 2 - Terrible. 1 out of 137 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Camilla

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful time
We had such a wonderful time!!!
Stayed 2 nights in Jan 2024

10/10 Excellent

Susan

Stayed 1 night in Jan 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very relaxing break
We have stayed previously but this was our first time staying above the spa. The room was fantastic. Great views, very comfortable bed, very clean and spacious. The service from all the staff we encountered was excellent, couldn’t have been more helpful. Restaurant food was delicious. Massage and facials were also excellent. We have come away feeling very relaxed.
Stayed 1 night in Jan 2024

8/10 Good

Quentin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Lovely hotel- not very family friendly
The check in was very easy, the hotel was clean and nicely decorated. Unfortunately te spa (jacuzzi) was broken so we could not use it. We use the rest of the facilities but we discovered that children are only allowed 2 hours of the entire day! The restaurant did not have children’s menu, however they offered to do sausages and mash or burger however as our daughter is vegetarian we had to go and look for a restaurant. The worst thing was the inflatable bed they put in the bedroom for our daughter, which what you expect if you are glamping and not in a manor hotel well over £300 a night! Very disappointed, we had a terrible night sleep because of this as our daughter could not sleep.
Stayed 1 night in Dec 2023

4/10 Poor

Mitzi

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
One night spa stay post Christmas we were hoping for a relaxing break. The room 'Master' suite was absolutely beautiful and part of the old building. It was also decorated for Christmas which was a lovely touch. This was the highlight of our trip sadly it was downhill from here. The jacuzzi and outdoor hot tub were not working. With rainy cold weather we were looking forward to this and we're very disappointed. There was no offer of compensation for this which ruled our half the spa. The pool was nice but 5 mins into our swim was full of children who were loud and splashing, if the hot tub had been working we could have escaped outside. Our treatments which were 1hr massages only lasted 40 minutes. They included a consultation and time to get undressed. We arrived 20 mins early so we could avoid this and for £130 per massage felt completely ripped off. Dinner was very average and overpriced. The only dish we fancied on a £69 menu had a £10 supplement. The meal with a bottle of wine cost us over £200. I was astonished and again disappointed. The bar had no atmosphere no music or staff. Breakfast was OK. Overall a 1 night stay for use of a basic pool and average meal cost over a thousand pounds. I have no problem paying this for something special with great food and service but this trip fell very short

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Ruth

Stayed 1 night in Nov 2023

10/10 Excellent

Shahram

Traveled with family and small children, Traveled with family
Lovely country retreat. Hotel is well kept, clean and has all the amenities you need. Lovely restaurant serving good quality food and most of all staff are super friendly and professional.
Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxation away
We had a lovely relaxing few days in the spa & hotel. Lovely meals both breakfast & evening meal.
Stayed 2 nights in Oct 2023

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent stay
Stayed 3 nights in Aug 2023