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HOTEL EL ENCANTO

2.0 star property
Enjoy the free WiFi at this Otumba hotel

Choose dates to view prices

Photo gallery for HOTEL EL ENCANTO

Front of property
Interior
Interior detail
Design Room | Free WiFi, bed sheets
Front of property - evening/night

Reviews

6.0 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
C. Manuel Hernández, Otumba, Méx., 55900
  • Place, Animal Kingdom Theme Park
    ‪26 min drive‬
  • Place, Teotihuacan Archaeological Site
    ‪30 min drive‬
  • Place, Pyramid of the Moon
    ‪32 min drive‬
  • Airport, Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.)
    ‪64 min drive‬

Room options

View all photos for Family Double or Twin Room, 2 Bedrooms

Family Double or Twin Room, 2 Bedrooms | Free WiFi, bed sheets

Family Double or Twin Room, 2 Bedrooms

  • Sleeps 5
  • 2 King Beds
  • Free WiFi

View all photos for Senior Room

Senior Room | Free WiFi, bed sheets

Senior Room

  • Lagoon view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Exclusive Room

Free WiFi, bed sheets

Exclusive Room

  • Lagoon view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Design Room

Design Room | Free WiFi, bed sheets

Design Room

  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

Standard Room | Free WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Honeymoon Room

Honeymoon Room | Free WiFi, bed sheets

Honeymoon Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Otumba

In Otumba .Within 9 miles (15 km) of this hotel, you'll find Teotihuacan Archaeological Site and Pyramid of the Moon. Also within 9 miles (15 km) are Palacio de Quetzalpapálotl and Pyramid of the Sun.

What's nearby

  • Animal Kingdom Theme Park - 26 min drive - 7.0 miles
  • Reino Animal Conservation Center - 26 min drive - 7.3 miles
  • Teotihuacan Archaeological Site - 30 min drive - 8.7 miles
  • Pyramid of the Moon - 32 min drive - 9.1 miles
  • Pyramid of the Sun - 36 min drive - 9.1 miles

Getting around

  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 52 min drive

Restaurants

  • ‪Pastes Kikos - ‬7 min drive
  • ‪San Pablo Escamoles, Barbacoa, Quesadillas) - ‬5 min drive
  • ‪El Paso Del Guero - ‬5 min drive
  • ‪Punto Y Coma - ‬9 min walk
  • ‪Marisqueria La Ola Marina - ‬10 min walk

About this property

HOTEL EL ENCANTO

Enjoy the free WiFi at this Otumba hotel
As a guest of HOTEL EL ENCANTO, you'll find a convenience store and a refrigerator in a common area. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

This Otumba hotel is smoke free.

  • 40 guestrooms or units
  • Front desk (24 hours)
  • Convenience store
  • No smoking on site
  • Refrigerator in a common area
HOTEL EL ENCANTO offers 40 accommodations with complimentary bottled water and complimentary toiletries. Flat-screen televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided daily.

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Property amenities

Family friendly

  • Grocery/convenience store

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking

Food and drink

  • Couples/private dining

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom

Food and drink

  • Free bottled water

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 200 per pet (varies based on length of stay), plus a one-time cleaning fee of MXN 100
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 200 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 200 per pet (varies based on length of stay) plus MXN 100 one-time cleaning fee
  • Rollaway bed fee: MXN 200 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and window guards in each accommodation.

Property is also known as

HOTEL EL ENCANTO Hotel
HOTEL EL ENCANTO Otumba
HOTEL EL ENCANTO Hotel Otumba

Frequently asked questions

How close is HOTEL EL ENCANTO to the airport?

HOTEL EL ENCANTO is 32.2 mi (52-min drive) away from the Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) airport, the closest popular airport to the property.

Does HOTEL EL ENCANTO have an airport shuttle?

Airport shuttle services are not available at HOTEL EL ENCANTO.

Does HOTEL EL ENCANTO offer free breakfast?

HOTEL EL ENCANTO does not offer free breakfast.

Is there a casino at HOTEL EL ENCANTO?

No, there is no casino at this hotel.

What time is check-in at HOTEL EL ENCANTO?

Check-in start time: 1:00 PM; Check-in end time: anytime.

Is there free parking at HOTEL EL ENCANTO?

This hotel offers free self parking.

Does HOTEL EL ENCANTO have a pool?

HOTEL EL ENCANTO does not have a pool.

Does HOTEL EL ENCANTO have a spa?

There are no spa services available at this hotel.

How close is HOTEL EL ENCANTO to downtown Otumba?

HOTEL EL ENCANTO is 0.4 mi away from Otumba.

HOTEL EL ENCANTO Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 4 reviews
Rating 8 - Good. 2 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

5.4/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Priscila

No había agua caliente , ni cobijas , las sábanas manchadas ,
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Israel

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien, muchas gracias
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Carla

Disliked: Property conditions & facilities

En general bien solo para dormir

Fue una estancia corta, en general el hotel es pequeño pero cómodo, aunque hubo varios puntos en contra, al llegar la terminal no servía por lo que tuvimos que hacer transferencia, la habitación solo tenía una cobija y hacía mucho frío, pedimos otra y si nos la dieron. Y el baño no servía bien ya que se tiraba el agua.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Sin agua caliente ni en el lavamanos
Stayed 1 night in Feb 2024