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SureStay Hotel by Best Western Kemptville

2.5 star property
North Grenville guestrooms with comfy beds

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Photo gallery for SureStay Hotel by Best Western Kemptville

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, Select Comfort beds, desk, laptop workspace
Reception
Free daily continental breakfast
Property amenity
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, Select Comfort beds, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
4022 County Road 43, North Grenville, ON, K0G 1J0
  • Place, Kemptville Colonnade
    ‪12 min walk‬
  • Place, Ferguson Forest
    ‪3 min drive‬
  • Place, Creekside Mall
    ‪3 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, Select Comfort beds, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(19 reviews)
  • 183 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, Select Comfort beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(44 reviews)
  • 120 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

1 King Bed, Non-Smoking, Flat Screen Television, Desk, High Speed Internet Access, Microwave And Refrigerator, Coffee Maker

  • Sleeps 2

2 Double Beds, Non-Smoking, Flat Screen Television, Desk, High Speed Internet Access, Microwave And Refrigerator, Coffee Maker

  • Sleeps 4

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About the neighborhood

Kemptville

Near the airport.Within 2 miles (3 km) of this North Grenville hotel, you'll find Kemptville Colonnade and Ferguson Forest. Creekside Mall and South Gower Park are also within 2 miles (3 km).

What's nearby

  • Kemptville Colonnade - 12 min walk - 0.7 miles
  • Ferguson Forest - 3 min drive - 2.1 miles
  • Creekside Mall - 3 min drive - 2.1 miles
  • Anniversary Park - 3 min drive - 2.1 miles
  • Canadian Tire Centre - 30 min drive - 38.1 miles

Getting around

  • Ottawa International Airport (YOW) - 35 min drive

Restaurants

  • ‪Kemptville Five Star Resturant - ‬4 min drive
  • ‪Tim Hortons - ‬4 min drive
  • ‪Tim Hortons - ‬2 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Brewed Awakenings - ‬2 min drive

About this property

SureStay Hotel by Best Western Kemptville

North Grenville guestrooms with comfy beds
WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. The business-friendly SureStay Hotel by Best Western Kemptville also features a vending machine, laundry facilities, and express check-out. Free self parking is available. You'll have access to the health club at a partner property.

This North Grenville hotel is smoke free.

  • 1 building
  • 1 floor
  • 42 guestrooms or units
  • Built in 1980
  • Continental breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • No smoking on site
SureStay Hotel by Best Western Kemptville offers 42 accommodations with coffee/tea makers and hair dryers. Select Comfort beds feature premium bedding. 50-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, and complimentary toiletries.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 50-inch flat-screen TV with satellite channels

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per day, plus a deposit of CAD 150 per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 300 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: CAD 0 per stay (rates may vary)
  • Pet deposit: CAD 150 per stay
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Tourist Inn Kemptville
Tourist Inn North Grenville
Motel Tourist Inn North Grenville
North Grenville Tourist Inn Motel
Tourist North Grenville
Tourist
Motel Tourist Inn
Tourist Inn
Surestay By Best Kemptville
SureStay Hotel by Best Western Kemptville Hotel
SureStay Hotel by Best Western Kemptville North Grenville
SureStay Hotel by Best Western Kemptville Hotel North Grenville

Frequently asked questions

How close is SureStay Hotel by Best Western Kemptville to the airport?

SureStay Hotel by Best Western Kemptville is 26.9 mi (35-min drive) away from the Ottawa International Airport (YOW) airport, the closest popular airport to the property.

Does SureStay Hotel by Best Western Kemptville have an airport shuttle?

Airport shuttle services are not available at SureStay Hotel by Best Western Kemptville.

Does SureStay Hotel by Best Western Kemptville offer free breakfast?

SureStay Hotel by Best Western Kemptville offers free continental breakfast on weekdays between 6:30 AM and 9:00 AM and weekends between 6:30 AM and 9:30 AM.

Is there a casino at SureStay Hotel by Best Western Kemptville?

No, there is no casino at this hotel.

What time is check-in at SureStay Hotel by Best Western Kemptville?

Check-in start time: 3 PM; Check-in end time: 1:00 AM.

Is there free parking at SureStay Hotel by Best Western Kemptville?

This hotel offers free self parking.

Does SureStay Hotel by Best Western Kemptville have a pool?

SureStay Hotel by Best Western Kemptville does not have a pool.

Does SureStay Hotel by Best Western Kemptville have a spa?

There are no spa services available at this hotel.

How close is SureStay Hotel by Best Western Kemptville to downtown North Grenville?

SureStay Hotel by Best Western Kemptville is 1.7 mi away from Kemptville.

SureStay Hotel by Best Western Kemptville Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 200 out of 533 reviews
Rating 8 - Good. 208 out of 533 reviews
Rating 6 - Okay. 76 out of 533 reviews
Rating 4 - Poor. 27 out of 533 reviews
Rating 2 - Terrible. 22 out of 533 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

maridel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The whole experience was very welcoming nice and clean, quiet, comfortable beds. great breakfast friendly host, and more. It is recommendable to others.
Stayed 3 nights in Oct 2025

8/10 Good

George

Traveled with partner
Liked: Cleanliness
Breakfast was fine but that was the only meal at the motel.
Stayed 1 night in Oct 2025

4/10 Poor

Samuel

Business traveler
Disliked: Amenities
Most uncomfortable bed I have ever slept on. Room was very hot.
Stayed 1 night in Oct 2025

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient and comfortable. Great place for us to stay to visit our family in the Ottawa Valley... :)
Stayed 3 nights in Oct 2025

6/10 Okay

Mustapha, Windsor

Liked: Property conditions & facilities
Breakfast was ok. Room very clean, the only inconvenient is the location is too far from ottawa, should not be included in the search for hotels in ottawa.
Stayed 1 night in Oct 2025

6/10 Okay

Randy

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Our room was very nice. The location is very isolated. The staff just seems to not care. One nice staff person did hold a door open for us. Other than that, nothing good to say about service.
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Traveled with group, Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
parking is eas and secure Staff is kind
Stayed 1 night in Oct 2025

8/10 Good

Muhammad

Stayed 1 night in Sep 2025

10/10 Excellent

Ruth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. Staff friendly and helpful.
Stayed 1 night in Sep 2025

6/10 Okay

Marianq

Disliked: Property conditions & facilities
The rooms are surprisingly nice compared to the outside conditions. It is overpriced but is the only motel in Kemptville so leaves little choice. I was not pleased with having to pay a $300 security deposit.
Stayed 2 nights in Sep 2025

6/10 Okay

Leo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

east Coast

We were somewhat disappointed in the exterior condition of the facility. The roof almost appeared ready to cave in. There were a number of people just hanging around the entrance which made us nervous. Once we were inside I felt a little more comfortable, but I was worried about my vehicleall night.
Stayed 1 night in Sep 2025

8/10 Good

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean nice staff great place for an overnight stay
Stayed 1 night in Sep 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Okay stay - unhelpful staff

Hotel needs a bit of work but overall clean and not bad for a stopover. The room was too small for the king size bed that they put in it with all the furniture. Laundry machine dial was broken so only small setting was available. We booked online on a phone in the car when it was pouring rain and just wanted to grab the first room available. I did not notice it was just one king size bed. I asked to change to 2 doubles, which were available (I was willing to pay extra), but agent refused claiming since I booked through Hotels.com, I had to go through the site to change anything. Hotels change my room all the time, this was nonsense. Then agent did not want to let us put 3 people in the king room (the third was a child), but finally gave in when I was going to call hotels.com to sort this out. I know I made a mistake, but it was pouring rain, we were soaked from camping (in a tent) a bit of empathy for the mistake and helpfulness is what good hotel service should be.
Stayed 1 night in Aug 2025

10/10 Excellent

Colette Boudreau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Really enjoyed my stay. I have dogs and really like that there was no rugs for the floors!
Stayed 1 night in Aug 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
very clean and bright.
Stayed 1 night in Aug 2025

10/10 Excellent

Dale

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was pleasantly surprised by our stay here. The cost was reasonable. The place was clean. And the staff was very nice. It is a basic, nice place to stay and sometimes that is all you need. Anything we asked of the staff was done quickly and they were very pleasant. The free breakfast is limited but if you are hungry in the morning or need coffee...there it is. Over all very pleased with our three night stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kathryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, friendly, professional service! Clean and spacious rooms. Wonderful stay.
Stayed 1 night in Aug 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, clean and friendly place
Stayed 1 night in Aug 2025

8/10 Good

Gommert

Traveled with partner
It was fine for the price Clean towels every day was appreciated
Stayed 3 nights in Aug 2025

10/10 Excellent

Goldie

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money.
Stayed 3 nights in Aug 2025

8/10 Good

ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Francine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place
Stayed 1 night in Aug 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to deal with and clean room!
Stayed 1 night in Aug 2025

8/10 Good

Stéphanie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proche de plusieurs choses. Personnel gentil. Déjeuner avec option sans lactose très apprécié! Chambre tranquille il y avait beaucoup de gens et très peu de bruit.
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 3 nights in Aug 2025