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Chateau Cartier Hotel & Resort, an Ascend Collection Resort

4.5 star property
4.5-star luxury hotel near Kōena Spa

Choose dates to view prices

Photo gallery for Chateau Cartier Hotel & Resort, an Ascend Collection Resort

Outdoor spa tub
Lobby
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Exterior
Body treatments, hot stone massages, deep-tissue massages

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking included
  • Breakfast available

Explore the area

View in a map
1170 Chemin d'Aylmer, Gatineau, QC, J9H7L3
  • Place, Kōena Spa
    ‪1 min walk‬
  • Place, Casino du Lac Leamy
    ‪12 min drive‬
  • Place, Parliament Hill
    ‪13 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(13 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, free cribs/infant beds

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(37 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(36 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

7.8 out of 10
Good
(37 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, free cribs/infant beds

Suite, 1 Queen Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(15 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Upgrade)

Suite, 2 Queen Beds, Non Smoking (Upgrade) | In-room safe, desk, laptop workspace, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking (Upgrade)

9.4 out of 10
Exceptional
(21 reviews)
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Gatineau

Aylmer stay.With a stay at this Aylmer hotel, you'll be within half a mile (1 km) of Kōena Spa and 6 miles (10 km) of Rideau Canal. Ottawa Hospital Civic Campus and Canadian War Museum are also within 6 miles (10 km).

What's nearby

  • Kōena Spa - 1 min walk - 0.0 miles
  • Rideau Canal - 10 min drive - 4.2 miles
  • Casino du Lac Leamy - 12 min drive - 4.6 miles
  • Parliament Hill - 13 min drive - 4.8 miles
  • Byward Market Square - 14 min drive - 5.3 miles

Getting around

  • Pimisi Station - 8 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 20 min drive
  • Ottawa International Airport (YOW) - 27 min drive

Restaurants

  • ‪McDonald's - ‬7 min drive
  • ‪Maison Oddo - ‬4 min drive
  • ‪Dinty Moore's - ‬3 min drive
  • ‪Benny&Co - ‬5 min drive
  • Starbucks

About this property

Chateau Cartier Hotel & Resort, an Ascend Collection Resort

4.5-star luxury hotel near Kōena Spa
Chateau Cartier Hotel & Resort, an Ascend Collection Resort offers its guests a full-service spa, a golf course, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 17997 square feet (1672 square meters) and includes a conference center. Spa services, a terrace, and multilingual staff are also featured at the luxury Chateau Cartier Hotel & Resort, an Ascend Collection Resort. Self parking is free.

This 4.5-star Gatineau hotel is smoke free.

  • 1 building
  • 125 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 17997 sq ft of conference space
  • 1672 sq m of conference space
  • Built in 1990
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Chateau Cartier Hotel & Resort, an Ascend Collection Resort offers 125 accommodations with laptop-compatible safes and safes. 42-inch LCD televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Gatineau hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Koena Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open daily.

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: CAD 10 to 30 for adults and CAD 10 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • 24-hour gym
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Piano

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LCD TV with premium channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 10.00 to 30.00 for adults, and CAD 10.00 to 30.00 for children
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

Property Registration Number 517613, 2026-08-31

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Gatineau-Ottawa
Doubletree Hilton Gatineau-Ottawa
Doubletree Hilton Hotel Gatineau-Ottawa
Hilton Gatineau-Ottawa
DoubleTree By Hilton Hotel Gatineau-Ottawa Quebec
Doubletree Hilton Gatineau-Ottawa Hotel

Frequently asked questions

How close is Chateau Cartier Hotel & Resort, an Ascend Collection Resort to the airport?

Chateau Cartier Hotel & Resort, an Ascend Collection Resort is 12.4 mi (27-min drive) away from the Ottawa International Airport (YOW) airport, the closest popular airport to the property.

Does Chateau Cartier Hotel & Resort, an Ascend Collection Resort have an airport shuttle?

Airport shuttle services are not available at Chateau Cartier Hotel & Resort, an Ascend Collection Resort.

Does Chateau Cartier Hotel & Resort, an Ascend Collection Resort offer free breakfast?

Free breakfast isn’t offered at Chateau Cartier Hotel & Resort, an Ascend Collection Resort, but full breakfast is offered for a fee of between CAD 10.00 and 30.00 for adults, CAD 10.00 and 30.00 for children. It's available every day from 7:30 AM to 10:00 AM.

Is there a casino at Chateau Cartier Hotel & Resort, an Ascend Collection Resort?

No, there is no casino at this hotel, but Casino du Lac Leamy (10-min drive) and Rideau Carleton Raceway (25-min drive) are nearby.

What time is check-in at Chateau Cartier Hotel & Resort, an Ascend Collection Resort?

Check-in start time: 4 PM; Check-in end time: noon.

Is there free parking at Chateau Cartier Hotel & Resort, an Ascend Collection Resort?

This hotel offers free self parking.

Does Chateau Cartier Hotel & Resort, an Ascend Collection Resort have a pool?

Chateau Cartier Hotel & Resort, an Ascend Collection Resort does not have a pool.

Does Chateau Cartier Hotel & Resort, an Ascend Collection Resort have a restaurant?

Yes, there is a restaurant on site.

Does Chateau Cartier Hotel & Resort, an Ascend Collection Resort have a spa?

Pamper yourself with a day at Koena Spa, where you can enjoy hot stone massages, body treatments, and facials.

How close is Chateau Cartier Hotel & Resort, an Ascend Collection Resort to downtown Gatineau?

Chateau Cartier Hotel & Resort, an Ascend Collection Resort is 3.5 mi away from Gatineau.

Chateau Cartier Hotel & Resort, an Ascend Collection Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 624 out of 1181 reviews
Rating 8 - Good. 299 out of 1181 reviews
Rating 6 - Okay. 141 out of 1181 reviews
Rating 4 - Poor. 61 out of 1181 reviews
Rating 2 - Terrible. 56 out of 1181 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location that makes it easy to get around the region. Quiet and comfortable for a good night sleep. Excellent Japanese/Korean fusion restaurant. Easy access to very popular spa.
Stayed 8 nights in Aug 2025

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Luswata

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are really good.
Stayed 1 night in Aug 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed the Keona spa and the room was great. It would have been better if there were massages, facials or body treatments available. The hotel and spa are a nice get away from every day affairs. I am looking forward to my next visit. A weekend package would be a nice touch.
Stayed 1 night in Aug 2025

6/10 Okay

Maria

Traveled with partner
Disliked: Property conditions & facilities
Staff was polite, helpful. Rooms need to be updated from furniture to bathrooms, linens. King bed had 4 small cushions to sleep on behind furniture there were dust bunnies, furniture was old & painted to look new, wall paper was peeling, walls & doors chipped
Stayed 3 nights in Aug 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfection in every way!! Will definitely be going back!
Stayed 1 night in Aug 2025

10/10 Excellent

Madison

Stayed 1 night in Jul 2025

10/10 Excellent

amie

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were massive and quiet. Hotel very clean and front staff were wonderful.
Stayed 4 nights in Jul 2025

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 staff lodging and amenities
Stayed 1 night in Aug 2025

10/10 Excellent

You Rong

Stayed 1 night in Aug 2025

10/10 Excellent

Gail

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very lovely - welcoming and clean and spacious. My only suggestion is to increase your number of disability parking spaces. Two, fairly near the main entrance are hardly enough for the size of this facility. Yes, there are also a few near a lower entrance - perhaps near the spa but not enough near the main entrance.
Stayed 3 nights in Aug 2025

10/10 Excellent

Blaise, Silver Spring

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
RAS
Stayed 1 night in Aug 2025

8/10 Good

Milton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ian

Stayed 4 nights in Aug 2025

10/10 Excellent

Kane

Stayed 1 night in Aug 2025

8/10 Good

Chantal

Stayed 2 nights in Aug 2025

10/10 Excellent

Terrin

Stayed 4 nights in Aug 2023

10/10 Excellent

Zhongyi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is in the full suburb environment but so close to Ottawa downtown. It is convenient for tourists. I wish the hotel could provide swimming pools as a regular hotel/resort service.
Stayed 4 nights in Aug 2025

6/10 Okay

Pauline

Stayed 2 nights in Aug 2025

10/10 Excellent

Chantal

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Colleen

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean, room was spacious, bed was comfortable.
Stayed 3 nights in Aug 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A big yes!

It’s the best hotel in Gatineau for us! Large room, clean, quiet. Right beside the spa and some excellent restaurants! Service 5 stars! Not so expansive!
Stayed 2 nights in Aug 2025

8/10 Good

Nima

Traveled with family
Liked: Cleanliness, staff & service, amenities
The Koena SPA was amazing. But I expected more discounts to hotel residents.
Stayed 3 nights in Aug 2025

10/10 Excellent

Marianne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful hotel , quiet staff very nice .the only thing I did not like was the pillows ( but that is a preference)
Stayed 2 nights in Aug 2025