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The Craiglands Hotel, Sure Hotel Collection by Best Western

3.0 star property
3-star Victorian hotel with free WiFi

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Photo gallery for The Craiglands Hotel, Sure Hotel Collection by Best Western

Front of property
Reception
Terrace/patio
Deluxe Room, 1 King Bed, Non Smoking | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels
Restaurant

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

View in a map
Cowpasture Road, West Yorkshire, Ilkley, England, LS29 8RQ
  • Place, Millenium Maize
    ‪6 min walk‬
  • Place, The DalesWay
    ‪11 min walk‬
  • Place, Ilkley Playhouse
    ‪11 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(32 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Double Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Executive Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room, 1 King Bed, Non Smoking (with Sofabed)

Family Room, 1 King Bed, Non Smoking (with Sofabed) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Family Room, 1 King Bed, Non Smoking (with Sofabed)

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Ilkley

In Ilkley .You'll find Millenium Maize and The DalesWay within a 15-minute walk of this Ilkley hotel. Ilkley Playhouse and Ilkley Pool and Lido are also within 2 miles (3 km).

What's nearby

  • Millenium Maize - 6 min walk - 0.4 miles
  • Ilkley Toy Museum - 8 min walk - 0.4 miles
  • The DalesWay - 11 min walk - 0.6 miles
  • Ilkley Playhouse - 11 min walk - 0.6 miles
  • Ilkley Pool and Lido - 5 min drive - 1.1 miles

Getting around

  • Ilkley Station - 10 min walk
  • Leeds (LBA-Leeds Bradford) - 28 min drive

Restaurants

  • ‪Bettys Café Tea Rooms - ‬13 min walk
  • ‪The Lister's Arms (Wetherspoon) - ‬15 min walk
  • ‪The Crescent - ‬13 min walk
  • ‪Midgeleys - ‬16 min walk
  • ‪Bini Brew Tap Room - ‬11 min walk

About this property

The Craiglands Hotel, Sure Hotel Collection by Best Western

3-star Victorian hotel with free WiFi
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 7 meeting rooms available. The business-friendly The Craiglands Hotel, Sure Hotel Collection by Best Western also features a terrace, a garden, and complimentary newspapers in the lobby. Free self parking is available.

Smoking is allowed in designated areas at this Victorian Ilkley hotel.

  • 1 building
  • 1 floor
  • 63 guestrooms or units
  • Built in 1859
  • Deli
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
The Craiglands Hotel, Sure Hotel Collection by Best Western offers 63 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. 32-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Similar properties

Exterior
The Black Hat
Ilkley
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Bar
4.8 out of 5, Exceptional, 216 reviews
$115 nightly
The price is $138
Jun 28 - Jun 29
Total with taxes and fees
The Black Hat

Property amenities

Family friendly

  • In-room crib
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 10 to 12.50 for adults and GBP 6.25 to 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Portable fan
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 25.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 50.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 10.00 to 12.50 for adults, and GBP 6.25 to 10.00 for children
  • Pet fee: GBP 25.00 per pet, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Craiglands
Best Western Plus Craiglands Hotel
Craiglands Hotel Ilkley
Craiglands Ilkley
The Craiglands Hotel Ilkley, Yorkshire
Best Western Plus Ilkley Craiglands
Best Western Plus Craiglands
Craiglands Hotel
Best Western Plus Craiglands Hotel Spa
Best Western Plus Ilkley Craiglands Hotel
Best Western Plus Ilkley The Craiglands Hotel Spa
The Craiglands Hotel Sure Hotel Collection by Best Western

Frequently asked questions

How close is The Craiglands Hotel, Sure Hotel Collection by Best Western to the airport?

The Craiglands Hotel, Sure Hotel Collection by Best Western is 10.5 mi (28-min drive) away from the Leeds (LBA-Leeds Bradford) airport, the closest popular airport to the property.

How much does it cost to stay at The Craiglands Hotel, Sure Hotel Collection by Best Western?

As of Jun 1, 2026, prices found for a 1-night stay for 2 adults at The Craiglands Hotel, Sure Hotel Collection by Best Western on Jun 14, 2026 start from $85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Craiglands Hotel, Sure Hotel Collection by Best Western have an airport shuttle?

Airport shuttle services are not available at The Craiglands Hotel, Sure Hotel Collection by Best Western.

Does The Craiglands Hotel, Sure Hotel Collection by Best Western offer free breakfast?

Free breakfast isn’t offered at The Craiglands Hotel, Sure Hotel Collection by Best Western, but English breakfast is offered for a fee of between GBP 10.00 and 12.50 for adults, GBP 6.25 and 10.00 for children. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 8:00 AM to 11:00 AM.

Is there a casino at The Craiglands Hotel, Sure Hotel Collection by Best Western?

No, there is no casino at this hotel, but Napoleons Casino (21-min drive) is nearby.

What time is check-in at The Craiglands Hotel, Sure Hotel Collection by Best Western?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at The Craiglands Hotel, Sure Hotel Collection by Best Western?

This hotel offers free self parking.

Does The Craiglands Hotel, Sure Hotel Collection by Best Western have a pool?

The Craiglands Hotel, Sure Hotel Collection by Best Western does not have a pool.

Does The Craiglands Hotel, Sure Hotel Collection by Best Western have a restaurant?

Yes, there is a restaurant on site.

Does The Craiglands Hotel, Sure Hotel Collection by Best Western have a spa?

There are no spa services available at this hotel.

How close is The Craiglands Hotel, Sure Hotel Collection by Best Western to downtown Ilkley?

The Craiglands Hotel, Sure Hotel Collection by Best Western is 0.4 mi away from Ilkley.

The Craiglands Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 173 out of 547 reviews
Rating 8 - Good. 182 out of 547 reviews
Rating 6 - Okay. 101 out of 547 reviews
Rating 4 - Poor. 67 out of 547 reviews
Rating 2 - Terrible. 24 out of 547 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Sharron

Liked: Cleanliness, property conditions & facilities
Excellent location for a walking weekend on the moors. Excellent location for walking into the town.
Stayed 2 nights in Feb 2026

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What to say but just perfect. Plenty of parking which was excellent as I had a trailer behind the car.staff couldn’t have been more helpful. Not sure when but we will return sometime in the near future
Stayed 1 night in Mar 2026

8/10 Good

Kellyanne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel,friendly helpful staff,day and night,we had stayed previously for a wedding,but came back for a birthday weekend,really enjoyed our stay,only complaint i have was they was doing the function room up,right below our room so was woken early sat and sun by the work being done,sanding scraping,banging.if not for noise it would of been 5 star,but would book again,as the hotel and area is beautiful.
Stayed 2 nights in Feb 2026

10/10 Excellent

Debesh

Stayed 2 nights in Feb 2026

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was fresh, clean. Great bathroom, and lovely and quiet. Staff very welcoming, and helpful. Breakfast was tasty. A great base to walk into Ilkley and explore.
Stayed 1 night in Feb 2026

10/10 Excellent

Louise

Liked: Cleanliness, amenities, property conditions & facilities
Sammy welcomed us and was super helpful throughout our visit! Standard room had everything we needed and hotel is in perfect location for a short stroll into the town centre.
Stayed 1 night in Feb 2026

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All of our stay was pretty good.would recommend to have a stay here
Stayed 2 nights in Feb 2026

8/10 Good

Martin

Stayed 2 nights in Feb 2026

8/10 Good

Paul

Liked: Cleanliness
The room was spotless, shower good and a large room, stayed in 227. No view. If you cant manage steps, make sure you ask for a room that has no steps to it. Breakfast was fantastic, very freshly cooked, so a little wait, but worth it. The hotel, is totally accessible by car but if walking a steep climb out of ilkley to the hotel from centre of ilkley. Taxi is £5 one way. Hotel a little tired in decor but comfortable. Please remove the dead hanging baskets out front, it doesnt do the hotel any favours on initial appearance.
Stayed 3 nights in Feb 2026

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
Effective and friendly staff Very spacious and clean room and bathroom Exceedingly comfy bed. Superb location and views
Stayed 3 nights in Feb 2026

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, staff & service, amenities
Staff were friendly and helpul, robin on reception gave me an upgrade and the room was lovely Cheryl at breakfast was very helpful and the gluten breakfast very tasty
Stayed 2 nights in Feb 2026

10/10 Excellent

Martin

Traveled with group
Liked: Cleanliness, staff & service
Room was excellent and staff were brilliant. Breakfast was very very good.
Stayed 2 nights in Feb 2026

4/10 Poor

Aron

Business traveler
Hi - i stay quite a lot (almost weekly) and this was the first stay where the room provided caused be to not have a restful stay. I was allocated room 114 and there seems to be an air conditioning unit or generator on the roof space just outside the room window which is very loud. It did stop for most of the night but started up again very early.
Stayed 1 night in Feb 2026

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities
The rooms were large and spotlessly clean, as were the spacious toilet/shower rooms. The included shower and shampoos smelled divine! The bed was very spacious and comfortable and I had a really good night’s sleep. The breakfast was exceptionally good, as was the service in the dining room.
Stayed 1 night in Feb 2026

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities
chexk in quick and easy , staff friendly and helpful the room was spaciaous and clean , and i would return
Stayed 1 night in Jan 2026

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities
The staff at this hotel are amazing, so friendly and helpful and really make the stay memorable. We have stayed two years in a row and many of the staff are the same so to me that says something. The room itself was spotless and very comfortable. The breakfast was also fantastic and well worth while
Stayed 3 nights in Jan 2026

10/10 Excellent

Derek

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, courteous, nice location. Rooms were warm but you could use the aircon.
Stayed 1 night in Jan 2026

8/10 Good

Craig

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice breakfast,plenty of parking and a nice room.
Stayed 1 night in Jan 2026

6/10 Okay

Martin

Stayed 2 nights in Dec 2025

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, amenities
Value for money.
Stayed 1 night in Dec 2025

10/10 Excellent

Coleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Staff was amazing, polite, friendly nothing was to much trouble for them, made our stay very comfortable Thank You Craiglands for a wonderful stay.
Stayed 3 nights in Dec 2025

10/10 Excellent

DIANE

Liked: Property conditions & facilities, room comfort
Didn't have breakfast so can't comment Room was quite small but fine for our needs Comfortable bed Easy parking We were attending a family wedding in the area so wasn't at the hotel much only to sleep We had a quick look round after we checked out and it really is a beautiful building If we are ever in the area again we will definitely stay again
Stayed 2 nights in Dec 2025

4/10 Poor

John

Stayed 1 night in Dec 2025

4/10 Poor

Richard

Liked: Cleanliness, staff & service
Disliked: Amenities
Unfortunately there were some school parties both evenings. I believed I had requested a quite room, so was disappointed to be put right above the hotel reception entrance where all the kids were sitting outside until the early hours of the morning. The kids (probably aged 16-18) were also all congregating in the entrance and literally making it impossible to even climb the stairs to the rooms. Apart from that the room was fine, the staff also fine. It is convenient as a hotel.
Stayed 2 nights in Dec 2025