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4.5 out of 5

"Staff was very nice. Very basic property. Needs updating. Sink in bathroom at a child's height. No shower cap or second roll of TP. No Continent ... " More

By a verified traveler on Tue 07 Jul 2020

Hotel Description

Hotel with an indoor pool, connected to the convention center in Oswego

In shopping district

Within a 10-minute walk of the hotel, you'll find Lake Ontario and Richardson-Bates House Museum. Also, Fort Ontario State Historic Site is within half a mile (1 km) and Wright's Landing Marina is within 2 miles (3 km).

Beachfront dining

This hotel features an indoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the fitness center and free perks like full breakfast and free self parking.

WiFi, refrigerators

The individually decorated guestrooms offer WiFi and free bottled water. Other amenities include refrigerators, coffee/tea makers, and LCD TVs with cable channels.

Standard Room, 2 Queen Beds, Refrigerator & Microwave, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$159* Per night/room Aug 5 - Aug 6

Standard Room, 1 Queen Bed with Sofa bed, Refrigerator, River View (with Sofabed)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Kitchenette, River View (Oversized Room;with Sofabed)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Accessible, Bathtub

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Refrigerator, River View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Plus Oswego Hotel and Conference Center ratings based on 15 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Oswego Hotel and Conference Center

Everyone (3) Couples (1) Family (2)
3 out of 5
The view

Posted by on Jul 18, 2021

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4 out of 5
River view

Posted by on Jun 27, 2021

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5 out of 5

Posted by on Aug 26, 2020

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4 out of 5
Staff was very nice. Very basic property. Needs updating. Sink in bathroom at a child's height. No shower cap or second roll of TP. No Continent breakfast. Swimming pool closed. Restaurant in hotel very pricey.

Posted by , from Pearl River on Jul 7, 2020

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5 out of 5

Outstanding hotel on Oswego Harbor

Location: Fair Haven Beach State Park - less than 30 minutes. Sterling Festival, Fort Ontario, Pulaski and points North - all close by - plus all of Oswego!!
This is one of the best properties we have ever stayed in. Beautifully appointed, staff is friendly and very helpful, room was beautiful, spacious and very clean. The location is perfect for getting to Fair Haven Beach State Park, anything in Oswego and points North. View from the balcony overlooking Oswego Harbor was awesome. We booked a one night stay - and liked the property so much - extended another day. Highly recommend this property

Posted by , from Endicott, NY on Sep 6, 2016

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5 out of 5

Very nice hotel close to our friends!

We came up from the cape for a friend's daughter's graduation. The hotel was clean and comfortable. The staff was very friendly and efficient. My son was just disappointed that he couldn't run on the treadmill, he's 11 and a runner. Other than that our stay was great! Thank you!!

Posted by , from cape cod on Jul 1, 2015

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5 out of 5

Very clean.

Being in a college town, I thought this was a nice place to stay.

Posted by , from Long Beach, NY on Sep 24, 2013

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4 out of 5

The staff was very friendly once I checked in.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Cons: Poor breakfast
The room was very clean and nice. I felt the nightly rate was a little high for the quality of room and minimalist breakfast. I did not play in the pool, hot tub or fitness center. I did need to use the free computer services and was assisted with directions by the VERY helpful front desk people!

Posted by on Sep 12, 2012

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5 out of 5

Welcome Surprise!

Pros: Free breakfast, Quiet
I've stayed in several hotels in the area and was always disappointed. This hotel was first class! The bathroom was gorgeous, granite countertops in the kitchen area and soft comfy beds. Will definitely stay here again>

Posted by , from Albany, NY on May 10, 2012

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5 out of 5

Excellent Hotel

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, very helpful staff
A family emergency required me to travel unexpectedly to Oswego, NY. After reading other reviews, I booked reservations at the Best Western Captain's Quarters. Everyone helped to make my stay so confortable and pleasant. I was running a little late for breakfast and the lovely woman coordinating the continental breakfast area stopped everything to be sure I was able to have a nice breakfast before starting my day! I absolutely recommend this hotel.

Posted by , from CT on Jan 9, 2012

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About the Best Western Plus Oswego Hotel and Conference Center

Location 26 E 1st Street, Oswego, NY 13126

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Fitness facilities

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Plus Oswego Hotel and Conference Center offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. The business-friendly Best Western Plus Oswego Hotel and Conference Center also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. This Oswego hotel is smoke free.

  • 107 guestrooms or units
  • Full breakfast (free)
  • Dining venue
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Massena, NY (MSS-Massena Intl.) (242 km / 150.4 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Oswego Hotel and Conference Center offers 107 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Bathtub or shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free full breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Alex - This beachfront restaurant specializes in American cuisine and serves lunch and dinner.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive key retrieval information.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive key retrieval information.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 5.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: USD 5.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Captain's Quarters
  • Best Western Plus Captain's Quarters
  • Best Western Plus Captain's Quarters Hotel
  • Best Western Plus Captain's Quarters Hotel Oswego
  • Best Western Plus Captain's Quarters Oswego
  • Best Western Hotel Oswego
  • Best Western Oswego
  • Oswego Best Western
  • Best Western Captain`s Quarters Hotel Oswego
  • Best Western Plus Oswego Hotel
  • Best Western Plus Oswego
  • Best Western Oswego
  • Oswego Best Western
  • Best Western Hotel Oswego
  • Plus Oswego Conference Center
  • Best Western Plus Oswego Hotel and Conference Center Hotel
  • Best Western Plus Oswego Hotel and Conference Center Oswego

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.