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Steigenberger Hotel Hamburg

Hotel near Neuer Wall, connected to a shopping center in Hamburg

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Photo gallery for Steigenberger Hotel Hamburg

Exterior
Hypo-allergenic bedding, down comforters, pillowtop beds, minibar
Meeting facility
Meeting facility
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service
  • 24/7 front desk
  • Gym

Explore the area

View in a map
Heiligengeistbruecke 4, Hamburg, HH, 20459
  • Hamburg City Hall
    ‪8 min walk‬
  • Miniatur Wunderland
    ‪9 min walk‬
  • Elbe Philharmonic Hall
    ‪11 min walk‬
  • Hamburg (HAM)
    ‪14 min drive‬

Room options

View all photos for Superior Room

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Superior Room

9.6 out of 10
Exceptional
(37 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Standard Triple Room

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Standard Triple Room

8.2 out of 10
Very good
(10 reviews)
  • 334 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Deluxe Room

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Deluxe Room

9.0 out of 10
Wonderful
(10 reviews)
  • 441 sq ft
  • Canal view
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Deluxe Suite

  • 926 sq ft
  • 1 bedroom
  • Canal view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Junior Suite

9.4 out of 10
Exceptional
(6 reviews)
  • 517 sq ft
  • 1 bedroom
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Presidential Suite

  • 1981 sq ft
  • 1 bedroom
  • Canal view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Suite

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Superior Suite

  • 764 sq ft
  • 1 bedroom
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (Riverside)

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Superior Room (Riverside)

9.6 out of 10
Exceptional
(4 reviews)
  • 366 sq ft
  • Canal view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Hamburg

City center stay.A stay at this Hamburg City Center hotel places you steps from International Baptist Church of Hamburg and within a 5-minute walk of Neuer Wall. Bleichenhof-Passage Hamburg and St. Nikolai Church are also within half a mile (1 km).

What's nearby

  • St. Michaelis Church - 6 min walk - 0.4 miles
  • Hamburg City Hall - 8 min walk - 0.4 miles
  • Miniatur Wunderland - 9 min walk - 0.5 miles
  • Elbe Philharmonic Hall - 11 min walk - 0.6 miles
  • St. Pauli Piers - 14 min walk - 0.8 miles

Getting around

  • Stadthausbrücke S-Bahn - 1 min walk
  • Michaeliskirche Hamburg Station - 7 min walk
  • Hamburg Airport (HAM) - 35 min drive

Restaurants

  • ‪Ruby Lotti Hotel & Bar - ‬3 min walk
  • ‪Peter Pane - ‬4 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Kardelen - ‬4 min walk
  • ‪Erste Liebe Bar - ‬1 min walk

About this property

Steigenberger Hotel Hamburg

Hotel near Neuer Wall, connected to a shopping center in Hamburg
Steigenberger Hotel Hamburg offers its guests a full-service spa and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 10 meeting rooms available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Steigenberger Hotel Hamburg. For a fee, parking is available.

This Hamburg hotel is smoke free.

  • 1 building
  • 235 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Built in 1992
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Steigenberger Hotel Hamburg offers 235 air-conditioned accommodations with minibars and espresso makers. Accommodations offer separate sitting areas and include desk chairs. Pillowtop beds feature down comforters. A pillow menu is available. 49-inch LED televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and toilets with an electronic bidet.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

Languages

English, German

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Interior

Fraser Suites Hamburg

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 937 reviews
$164 nightly
The price is $176
Sep 7 - Sep 8
Total includes taxes and fees
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 36 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: EUR 35 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (47 inch wide door)
  • Hand-held showerhead
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 49-inch LED TV with satellite channels

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Towels fee: EUR 0 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 35 per person
  • Self parking fee: EUR 36 per day (in/out privileges)
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hamburg Steigenberger Hotel
Steigenberger Hamburg
Steigenberger Hotel Hamburg
Steigenberger Hamburg Hotel Hamburg
Steigenberger
Steigenberger Hamburg Hamburg
Steigenberger Hotel Hamburg Hotel
Steigenberger Hotel Hamburg Hamburg
Steigenberger Hotel Hamburg Hotel Hamburg

Frequently asked questions

How close is Steigenberger Hotel Hamburg to the airport?

Steigenberger Hotel Hamburg is 7.7 mi (35-min drive) away from the Hamburg Airport (HAM) airport, the closest popular airport to the property.

How much does it cost to stay at Steigenberger Hotel Hamburg?

As of Aug 19, 2025, prices found for a 1-night stay for 2 adults at Steigenberger Hotel Hamburg on Aug 31, 2025 start from $201.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Steigenberger Hotel Hamburg have an airport shuttle?

Airport shuttle services are not available at Steigenberger Hotel Hamburg.

How close is Steigenberger Hotel Hamburg to the beach?

This hotel is 6 mi (23-min drive) from Övelgönne and 9.8 mi (43-min drive) from inoffizieller FKK Strand. Don't forget your sunscreen!

Does Steigenberger Hotel Hamburg offer free breakfast?

Free breakfast isn’t provided at Steigenberger Hotel Hamburg, but buffet breakfast is offered for a fee of EUR 35 per person. It's available every day from 6:30 AM to 11:00 AM.

Is there a casino at Steigenberger Hotel Hamburg?

No, there is no casino at this hotel, but Casino Reeperbahn (2-min drive) is nearby.

What time is check-in at Steigenberger Hotel Hamburg?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Steigenberger Hotel Hamburg?

Free parking is not available at this hotel. Self parking is available for EUR 36 per day.

Does Steigenberger Hotel Hamburg have a pool?

Steigenberger Hotel Hamburg does not have a pool.

Does Steigenberger Hotel Hamburg have a restaurant?

There are 2 onsite restaurants, offering options like Mediterranean cuisine, garden views, and al fresco dining.

Does Steigenberger Hotel Hamburg have a spa?

Yes, this hotel has a spa.

How close is Steigenberger Hotel Hamburg to downtown Hamburg?

Steigenberger Hotel Hamburg is 0.3 mi away from Hamburg.

Steigenberger Hotel Hamburg Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 612 out of 1006 reviews
Rating 8 - Good. 263 out of 1006 reviews
Rating 6 - Okay. 74 out of 1006 reviews
Rating 4 - Poor. 36 out of 1006 reviews
Rating 2 - Terrible. 21 out of 1006 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

doris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Great in all aspects
Stayed 1 night in May 2025

10/10 Excellent

DRAGOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one of my favourite hotels in Hamburg
Stayed 1 night in Apr 2025

10/10 Excellent

Cornelia, Etna

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool
Stayed 3 nights in Apr 2025

10/10 Excellent

Derk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

love this hotel

The location of the hotel is perfectly situated to see Hamburg. It is new, clean, and very comfortable. I especially loved the gym facitities
Stayed 1 night in Apr 2025

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 4 nights in Mar 2025

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is great and the only down side is that the hotel only provides a bottle of complimentary still water
Stayed 2 nights in Mar 2025

10/10 Excellent

Steven

Stayed 1 night in Apr 2025

10/10 Excellent

Mónica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is fantastic in location, with walkable restaurants and stores. It is near the best Hamburg attractions. The food and breakfast are excellent. I will be back again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Maikel, HIALEAH

Liked: Staff & service, amenities, property conditions & facilities
Great location and very proffesional staff
Stayed 2 nights in Dec 2024

10/10 Excellent

James

Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at. Near city center and great shopping area. Super friendly staff and clean, modern rooms. Overall, very recommendable!!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Yuto

Stayed 2 nights in Feb 2025

10/10 Excellent

Aqibullah, Baltimore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large., and had all the amenities.
Stayed 5 nights in Feb 2025

10/10 Excellent

Nobuyuki, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and comforting atmosphere
Stayed 3 nights in Feb 2025

6/10 Okay

Charlott

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Stefan

Stayed 2 nights in Dec 2024

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast was amazing

Firstly, the location was perfect for us. We landed at Hamburg and one direct train took us to within 2 minute walk to the front door. It is close to the alt stadt and harbour area, which we frequented, but it is actually quite central to a lot of stuff. The hotel was very nice. Check in was a breeze and the room was a good size with everything that we needed. The only negative, it was quite a warm room, but hindsight, i think there was some temperature control we could have played around with! But the best part about the stay was the breakfast buffet in the morning. There was so much choice, catering for every food choice. And if you like a bit of fizz to start your morning, that was also an option. It is worth paying for the breakfast. It was wortb every penny!! If going back, we would stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, well appointed. Overlooking a cute Christmas market and very conveniently located to dining and shops as well as the city center. Highly recommend!
Stayed 1 night in Nov 2024

8/10 Good

Birgitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Would reccomend.
Stayed 5 nights in Nov 2024

10/10 Excellent

Harmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and great staff.
Stayed 5 nights in Oct 2023

10/10 Excellent

Francis

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Moshik

Stayed 1 night in Oct 2024

10/10 Excellent

Kathryn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the minute, I arrived, the staff were very engaged, helpful and supportive. The taxi driver would not take a credit card for payment, which has never happened to me in Germany and the concierge didn’t miss a beat and just went out and paid for it so I could get settled into my room. I would definitely recommend this hotel for the people, the location in the overall layout of the hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Iurii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024