6/10 Okay
LEIGH
Jul 22, 2025
Unpleasant reception staff, no smiles, no welcome, no assistance - especially by trainee front staff (no name tags). Extremely noisy due to construction inside and outside hotel beyond the hours that were stated. Insufficient prior notice given by hotel regarding noise to make any refundable changes for a family booking during the busiest travel season. Area outside hotel is inaccessible to vehicles due to construction equipment and requires guests to walk past homeless people and/or drug users.
LEIGH
Stayed 3 nights in Jul 2025