2/10 Terrible
working man, Brampton, ON
Jul 27, 2015
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never stay here. Unless you are too tired to care.
I booked on travelocity for a deal on a one night stay. I arrived and was told that the total was 69 before tax. The man said it is 77 dollars and change. I gave him 80 dollars and received no change. I asked for a nonsmoking room and he assured me that it was. I was shocked when I walked in the room. Overall it was like staying in a small room in a run down home during renovations. A sloppy paint job with no baseboards. There were cigarette stains on the sink and toilet. No shower towels only handtowels. The shower and tub were dirty and stained. The fabric shower curtain was still wet at the bottom and badly stained.Even the soap smelled like it had already been used once it was out of the wrapper. The bed sheets and pillowcases had mascara and lipstick stains on them. The tv did not work nor had a matching remote. Getting into the bed, you could feel the springs in the mattress. The only working light out of three in the bedroom was a huge fluorescent track lighting. Turning off the lights upon sheer exhaustion, I saw a bug cross the ceiling... in the bathroom the window had been left open. It had no screen so there were mosquitoes all over the bathroom. Lastly, looking forward to some air conditioning but it hardly worked and I had to set it myself to cold... never again. Was not worth it. 30 more and would have had a way better experience.