2/10 Terrible
Lori
Traveled with family
Jun 18, 2024
Disliked: Staff & service
This was a scam. No staff at counter or even onsite. Only a handwritten sign with a phone number. When I called the number to check in, the lady wanted my credit card over the phone for a deposit. When I balked at giving out my credit card information to a complete stranger at a random number she became indignant and hateful, implying I was stupid, telling me she was a member of the chamber of commerce and had 4.8 stars, which only made me more suspicious. I offered to come back later when the manager got back from “break” and was informed that would make no difference because the manager couldn’t run a credit card, only the lady on the phone and then she said she didn’t think we could do business and finally hung up on me. Because this was a non-refundable stay, I lost my money and had to go find other accommodations. Even Expedia was unable to get my money refunded.
Lori
Stayed 1 night in Jun 2024