Everything was nice minus trying to check in. The front desk said someone else had claimed our parking passes. She insinuated that we were trying to get extra passes even though literally we just arrived. She seemed not to believe us, I had to plead my case that nobody else grabbed passes. She said maybe someone gave the wrong room numbers. Issue I had is, why don't they ask for identification when checking in. That would solve the issue. She was fine but made a point to tell us not to throw things from the balcony lol. Not something I was expecting being with a family and little kids. But apparently they tell everyone that.
The property itself was very nice except for the top of the fridge was extremely dusty and there were dirty containers when we took them out for use.
There was some loud pipe noises that seemed to strike around 6am. It was coming from our bathroom, loud knocking sounds that doesn't stop for hours.
Overall property was great.
The elevators situation is a mess at times. Sometimes you can wait up to 20-30 minutes. But was fine most of the time.
Great atmosphere most of the time. Definitely not as laid back as I imagined. Pretty loud at night, and could smell marijuana all over the place. It was a strange mix of family and party goers.
The beach was really nice but crowded. Lots of cigarette butts and rubbish laying around. Great beach minus those complaints.
Even though it was really crowded,All the visitors were extremely nice and friendly.
Our kids had a great time. The lazy river and slide were extremely crowded, same with the pool. Lots of great dining options and things to do close by, a big plus.
Overall solid spot, minus those handful of complaints. Would recommend for a family that doesn't mind a little party/family hybrid vacation.