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"Did not like the amount of animals allowed very noisy " More

By a verified traveler on Sun 16 Jun 2019

Hotel Description

Hotel perfectly located for exploring Olean

Heart of Olean

At this Olean hotel, you'll be within 20 miles (32 km) of Seneca Allegany Casino and 32 miles (52 km) of Holiday Valley Resort.

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. Enjoy the fitness center and conveniences like a 24-hour front desk and laundry facilities.

Free Internet, flat-screen TVs

The 50 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and premium bedding. Coffee/tea makers, free weekday newspapers, and free local calls are also available.

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$85* Per night/room Sep 26 - Sep 27

Studio Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio Suite, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Room, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Studio Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Microtel Inn & Suites by Wyndham Olean/Allegany ratings based on 24 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Microtel Inn & Suites by Wyndham Olean/Allegany

Everyone (9) Family (2)
4 out of 5

Posted by on Jan 13, 2020

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Comment from Hotel Management

Jan 13, 2020 by Linda Letts General Manager

Thank you for providing us with your feedback of your recent stay with us. We look forward to accommodating you again here at the Microtel Inn & Suites by Wyndham Olean/Allegany. We hope that you were able to visit some of the local attractions like; Holiday Valley Ski Resort in Ellicottville, Holimont, and Allegany State Park to just name a few. We look forward to accommodating you in the future.

4 out of 5

Posted by on Nov 9, 2019

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Comment from Hotel Management

Nov 10, 2019 by Linda Letts General Manager

Thank you for providing us with a review of your recent stay with us here at the Microtel Inn & Suites by Wyndham in Olean, NY. It is our goal to provide each of our guests with the utmost in service, comfort, cleanliness, value and facilities and we are very pleased to see that this was the case for you. We look forward to accommodating you again in the future.

5 out of 5
Did not like the amount of animals allowed very noisy

Posted by on Jun 16, 2019

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Comment from Hotel Management

Jun 17, 2019 by Linda Letts General Manager

Thank you for providing us with your feedback of your recent stay with us here at the Microtel Inn & Suites by Wyndham in Olean, NY. We are very sorry for the noise problems that you encountered due to the pets. We make every effort to provide each guest with a quiet and comfortable stay. We do hope that if you are ever in the OIean area again, please let us know. It would be our pleasure to give you the stay that you deserve.

1 out of 5
We requested a refrigerator and they said they forgot and was out but upgraded us to a suite that had one for an extra $5.00 but didn’t tell us that it would void our promotional price from booking thru you and when we checked out they charged us full price for a suite. Also our second night there we had smoke coming in our room which was a non smoking room and we called down to the desk and they acted like we were crazy. My sister in law who was with me is highly allergic to smoke and by the next morning she was having trouble getting her breath. All of us was having problems due to smelling smoke all night. I definitely would not go back there for any reason.

Posted by on Mar 31, 2019

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Comment from Hotel Management

Apr 30, 2019 by Linda Letts General Manager

I am truly sorry for the disappointment and discomfort you experienced during your recent stay with us. I would like to offer my sincerest apologies that we did not do a better job of demonstrating our commitment to guest satisfaction. If you could please reach out to the hotel, I would greatly appreciate taking the time to speak with you directly.

4 out of 5

Posted by on Feb 18, 2019

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Comment from Hotel Management

Mar 5, 2019 by Linda Letts

Thank you for taking the time to let us know how your stay was. We hope to see you next time you are in the area.

2 out of 5

Stay away

Pros: It is quiet being in a small town.
Location: Location is not too bad
Never had a hotel room that is so small before. The picture on their website shows the room is nice and big. The wifi is very slow, and is hard to be connected. The breakfast area has only three tables. You may have to take your food to your room, but the room has only one chair.

Posted by , from Dallas, TX on Aug 9, 2016

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1 out of 5

Worst Experience Ever

We prepaid for two nights at this hotel through Travelocity. Upon arrival at the hotel, we were not impressed. The room was dark and musty, the bathroom floor was dirty and the tub/shower needed basic maintenance (missing caulking, warped/damaged walls). We decided to stay despite our initial impression. Overnight, the beds were very uncomfortable and we could hear loud music/walking upstairs all through the night even with the bathroom fan to drown out noise. The next morning a spider was found while I was showering and the hair dryer was nearly inoperable. We decided to cancel our 2nd night stay with Travelocity due to our dissatisfaction. While on the phone with Travelocity, the front desk staff openly discussed our situation with other guests where we could hear and were unhappy that we didn't share our experience with them. The manager on duty came to our room wanting to know what our complaints were. She was rude, unprofessional, and confrontational as we attempted to explain ourselves. She said that we should have requested another room, and when she offered, we declined as we knew the issues were not limited to our specific room. Long story short, they refused to refund us for the 2nd night we had reserved. Luckily for us, Travelocity was EXTREMELY understanding and helpful. They reimbursed us for the 2nd night that Microtel had refused. I would strongly advise anyone from staying here. The Fairfield Inn next door offers a great experience with outstanding service.

Posted by , from Fort Worth, TX on Jul 19, 2016

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5 out of 5
Very nice atmosphere. Everything clean. Breakfast had excellent bagels and English muffins--far better quality than at most motels that give you a breakfast.

Posted by on Oct 26, 2015

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4 out of 5

Convenient

Pros: Guest laundry and exercise room
Cons: Cobwebs in room could have been removed.
Location: When. I am in the area I am visiting family
Was pleased to have guest laundry with soap provided,, also made use of the exercise room. Found the staff to be very helpful with my situation. Would stay there again.

Posted by on Oct 4, 2015

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5 out of 5

Nice Hotel Next To St. Bonaventure University

I Had A Very Pleasant Stay Every Thing Went Well During My Stay

Posted by on Aug 30, 2015

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About the Microtel Inn & Suites by Wyndham Olean/Allegany

Location 3234 Nys Route 417, Olean, NY 14760

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Public spaces have free WiFi. You'll find a business center on site. Free breakfast is served daily. A fitness center, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Microtel Inn & Suites by Wyndham Olean/Allegany. Free self parking is available.

  • 1 building
  • 50 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Microtel Inn & Suites by Wyndham Olean/Allegany offers 50 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 17 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20 per accommodation, per night, plus a one-time cleaning fee of USD 250
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Cash Deposit Required
  • Number of children who can stay free - 17
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per accommodation, per night plus USD 250 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Microtel Inn Wyndham Allegany
  • Microtel Inn Wyndham Allegany Hotel
  • Microtel Inn Wyndham Allegany Hotel Olean
  • Microtel Inn Wyndham Olean Allegany
  • Microtel Inn Wyndham Olean/Allegany Hotel Olean
  • Microtel Inn Wyndham Olean/Allegany Hotel
  • Microtel Inn Wyndham Olean/Allegany Olean
  • Microtel Inn & Suites Olean/Allegany Hotel Olean
  • Olean Microtel
  • Microtel Olean
  • Microtel Inn Wyndham Olean/Allegany
  • Microtel Inn And Suites Olean/Allegany
  • Microtel Inn & Suites by Wyndham Olean/Allegany Hotel
  • Microtel Inn & Suites by Wyndham Olean/Allegany Olean
  • Microtel Inn & Suites by Wyndham Olean/Allegany Hotel Olean

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.