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Ayodya Resort Bali

5.0 star property
5-star beachfront hotel near Nusa Dua Beach

Choose dates to view prices

Photo gallery for Ayodya Resort Bali

3 outdoor pools, open 7:00 AM to 9:00 PM, pool umbrellas, sun loungers
Property video
Private beach, white sand, sun loungers, beach umbrellas
Exterior
Interior entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
Jalan Pantai Mengiat, Po Box 46, Nusa Dua, Bali, 80363
  • Place, Bali Collection Shopping Centre
    ‪7 min walk‬
  • Place, Mengiat Beach
    ‪7 min walk‬
  • Place, Nusa Dua Beach
    ‪13 min walk‬
  • Airport, Denpasar (DPS-Ngurah Rai Intl.)
    ‪20 min drive‬

Room options

View all photos for Ayodya Palace

Premium bedding, down comforters, Select Comfort beds, in-room safe

Ayodya Palace

8.0 out of 10
Very good
(10 reviews)
  • Garden view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Ayodya Suite

Premium bedding, down comforters, Select Comfort beds, in-room safe

Ayodya Suite

  • Garden view
  • 1245 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Grande Connecting Room

Premium bedding, down comforters, Select Comfort beds, in-room safe

Grande Connecting Room

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 1206 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Classic Deluxe Twin Room

Premium bedding, down comforters, Select Comfort beds, in-room safe

Classic Deluxe Twin Room

8.2 out of 10
Very good
(18 reviews)
  • Garden view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Grande Twin Room

Premium bedding, down comforters, Select Comfort beds, in-room safe

Classic Grande Twin Room

8.0 out of 10
Very good
(11 reviews)
  • Garden view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Family Room

Premium bedding, down comforters, Select Comfort beds, in-room safe

Classic Family Room

7.2 out of 10
Good
(9 reviews)
  • Garden view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Deluxe Double Room - All Inclusive

Premium bedding, down comforters, Select Comfort beds, in-room safe

Classic Deluxe Double Room - All Inclusive

  • Garden view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Deluxe Twin Room - All Inclusive

Premium bedding, down comforters, Select Comfort beds, in-room safe

Classic Deluxe Twin Room - All Inclusive

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Family Room - All Inclusive

Premium bedding, down comforters, Select Comfort beds, in-room safe

Classic Family Room - All Inclusive

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Classic Grande Double Room - All Inclusive

Premium bedding, down comforters, Select Comfort beds, in-room safe

Classic Grande Double Room - All Inclusive

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Classic Grande Twin Room - All Inclusive

Premium bedding, down comforters, Select Comfort beds, in-room safe

Classic Grande Twin Room - All Inclusive

  • Garden view
  • 603 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Ayodya Palace - All Inclusive

Premium bedding, down comforters, Select Comfort beds, in-room safe

Ayodya Palace - All Inclusive

  • Garden view
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Ayodya Suite - All Inclusive

Premium bedding, down comforters, Select Comfort beds, in-room safe

Ayodya Suite - All Inclusive

  • Garden view
  • 1238 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Classic Deluxe Double Room

Premium bedding, down comforters, Select Comfort beds, in-room safe

Classic Deluxe Double Room

8.4 out of 10
Very good
(28 reviews)
  • Garden view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Grande Double Room

Premium bedding, down comforters, Select Comfort beds, in-room safe

Classic Grande Double Room

8.8 out of 10
Excellent
(20 reviews)
  • Garden view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Nusa Dua

On the beach.Your stay at this BTDC hotel places you within 2 miles (3 km) of Nusa Dua Beach and Waterblow. Puja Mandala is within 2 miles (3 km) and Garuda Wisnu Kencana Cultural Park is within 9 miles (15 km).

What's nearby

  • Bali National Golf Club - 7 min walk - 0.4 miles
  • Bali Collection Shopping Centre - 7 min walk - 0.4 miles
  • Mengiat Beach - 7 min walk - 0.4 miles
  • Nusa Dua Beach - 13 min walk - 0.7 miles
  • BIMC Hospital Nusa Dua - 13 min walk - 0.7 miles

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 22 min drive

Restaurants

  • ‪Kampung Bule Restaurant - ‬6 min walk
  • ‪Waterfall restaurant - ‬1 min walk
  • ‪Maja Restaurant - ‬9 min walk
  • ‪Nyoman's Beergarden Restaurant - ‬6 min walk
  • ‪Yasa Segara - ‬10 min walk

About this property

Ayodya Resort Bali

5-star beachfront hotel near Nusa Dua Beach
Some rates at Ayodya Resort Bali are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with free beach club on site and umbrellas. At Ayodya Resort Bali you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 5 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 2 bars/lounges. WiFi is free in public spaces. This luxury hotel also offers a complimentary water park, a complimentary children's club, and a children's pool. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Nusa Dua hotel.

  • 537 guestrooms or units
  • 5 levels
  • 2 buildings
  • 5 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • 2 coffee shops
  • 5177 sq ft of conference space
  • 481 sq m of conference space
  • Built in 1990
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
Ayodya Resort Bali offers 537 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies. Each accommodation is individually furnished and decorated. Select Comfort beds feature down comforters and premium bedding. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Nusa Dua hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 11 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Similar properties

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  • Pool
  • Hot tub
  • Spa
4.4 out of 5, Excellent, 1,005 reviews
$108 nightly
The price is $119
Feb 11 - Feb 12
Total with taxes and fees
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Property amenities

Family friendly

  • 3 outdoor pools
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free water park access
  • In-room crib
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Trampoline
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: IDR 350,000 for adults and IDR 175,000 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 5 restaurants
  • A beach bar
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 24-hour health club
  • 3 outdoor pools
  • Art gallery
  • Basketball
  • Beach volleyball
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Cooking classes
  • Free beach club
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Library
  • Mini golf
  • Outdoor pool (guest access)
  • Playground
  • Racquetball/squash
  • Shopping
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Entertainment

  • 40-inch flat-screen TV with premium cable/satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Chef service
  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ayodya Resort Bali

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 1350000.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 350000 for adults and IDR 175000 for children
  • Airport shuttle fee: IDR 484000 per vehicle (one-way, maximum occupancy 4)
  • A late check-out fee will be charged
  • Rollaway bed fee: IDR 1350000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Ayodya
Ayodya Bali
Ayodya Bali Nusa Dua
Ayodya Bali Resort
Ayodya Resort
Ayodya Resort Bali
Ayodya Resort Bali Nusa Dua
Bali Ayodya
Bali Ayodya Resort
Ayodya Hotel Bali
Ayodya Hotel Nusa Dua
Ayodya Resort Bali Hotel Nusa Dua
Ayodya Resort Bali Hotel
Ayodya Resort Bali Nusa Dua
Ayodya Resort Bali Hotel Nusa Dua

Frequently asked questions

How close is Ayodya Resort Bali to the airport?

Ayodya Resort Bali is 8.5 mi (22-min drive) away from the Ngurah Rai Intl. Airport (DPS) airport, the closest popular airport to the property.

How much does it cost to stay at Ayodya Resort Bali?

As of Feb 8, 2026, prices found for a 1-night stay for 2 adults at Ayodya Resort Bali on Mar 4, 2026 start from $113.66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Ayodya Resort Bali have an airport shuttle?

Ayodya Resort Bali offers an airport shuttle 24 hours a day, on request, for a charge of IDR 484000 per vehicle, one-way.

How close is Ayodya Resort Bali to the beach?

This hotel is on a private beach. Don't forget your sunscreen!

Does Ayodya Resort Bali offer free breakfast?

Free breakfast isn’t provided at Ayodya Resort Bali, but buffet breakfast is offered for a fee of IDR 350000 for adults and IDR 175000 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Ayodya Resort Bali?

No, there is no casino at this hotel.

What time is check-in at Ayodya Resort Bali?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Ayodya Resort Bali?

This hotel offers free self parking and valet parking.

Does Ayodya Resort Bali have a pool?

Ayodya Resort Bali features 3 outdoor pools and a children's pool. Guests can enjoy pool access from 7:00 AM to 9:00 PM.

Does Ayodya Resort Bali have a restaurant?

There are 5 onsite restaurants, offering options like Indian cuisine, a beachfront location, and brunch.

Does Ayodya Resort Bali have a spa?

This hotel has a spa, which features massages, Ayurvedic treatments, and reflexology.

How close is Ayodya Resort Bali to downtown Nusa Dua?

Ayodya Resort Bali is 2.7 mi away from Nusa Dua.

Ayodya Resort Bali Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 624 out of 1008 reviews
Rating 8 - Good. 267 out of 1008 reviews
Rating 6 - Okay. 76 out of 1008 reviews
Rating 4 - Poor. 22 out of 1008 reviews
Rating 2 - Terrible. 19 out of 1008 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Christopher

Staff were very friendly and helpful. Room was
Stayed 6 nights in Nov 2025

10/10 Excellent

Heather

Stayed 10 nights in Oct 2025

10/10 Excellent

Debra

Stayed 7 nights in Nov 2025

10/10 Excellent

Lian Ding

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff and amenities
Stayed 3 nights in Nov 2025

10/10 Excellent

Ryan

Stayed 3 nights in Oct 2025

6/10 Okay

Darren

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room and bathroom were outdated and filthy, particularly the bathroom. Staff always very courteous. The swimming pools were way too hot and the decking around the Palace pool was outdated and dangerous. The umbrellas were inadequate and provided practically no shade as was evident from the empty sun loungers on a daily basis. Main restaurant menu very poor. Indian restaurant was disgusting. Surf shack food inedible and food at the beachside restaurant was average with the service being very poor. We would not return to this hotel.
Bathroom
Bathroom door
Stayed 14 nights in Oct 2025

10/10 Excellent

Andrew Irvine murray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Oct 2025

6/10 Okay

Stephanie

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Having stayed here years ago, I was a bit disappointed this time. The room has hair in the bathroom sink and shower from past guests. There were several mosquitoes trapped in the room which made an unpleasant sleep and overall the place is showing age and less care on upkeep. The pools were really cloudy and hard to find somewhere to relax with shade. Such a shame as it has such a beautiful vibe.
Stayed 1 night in Oct 2025

8/10 Good

Christine

Traveled with group
Liked: Cleanliness, amenities
Very friendly and helpful staff. Room was nice and clean however a bit old and tired. Buffet breakfast could improve
Stayed 5 nights in Oct 2025

10/10 Excellent

Anjali

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this stay of ours. Make our kids bday special. Lovely quiet place with lovely staff and management. We enjoyed all the time at the resort.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sophia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing beautiful hotel great location
Stayed 5 nights in Oct 2025

8/10 Good

ian

Stayed 3 nights in Oct 2025

8/10 Good

Wayne

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities
Room was ok but getting old staff were fantastic and very helpful the resort was a bit big and very busy at breakfast time.
Stayed 5 nights in Oct 2025

10/10 Excellent

Consuelo

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic
Stayed 7 nights in Oct 2025

10/10 Excellent

Sherie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is impressive starting from the entrance. Staff we friendly and the resort is clean.
Stayed 3 nights in Oct 2025

10/10 Excellent

Dustin Bryant

Stayed 2 nights in Sep 2025

10/10 Excellent

Lucan

Liked: Cleanliness, staff & service, property conditions & facilities
A great resort for a family holiday
Stayed 7 nights in Oct 2025

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very spacious and the staff were exemplary.
Stayed 4 nights in Oct 2025

8/10 Good

Jacqueline

Liked: Staff & service, property conditions & facilities
Large property, amazing buffet breakfast and lovely staff. Resort amenities were amazing, my only criticism would be the cleanliness of the pool. Water looked merky
Stayed 4 nights in Oct 2025

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay here, our second time
Stayed 7 nights in Sep 2025

10/10 Excellent

Nadia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing paradise
Stayed 8 nights in Aug 2025

10/10 Excellent

Roxana Catherine

Stayed 10 nights in Sep 2025

10/10 Excellent

nisrine

Stayed 4 nights in Jul 2025

6/10 Okay

Victoria

Traveled with family
Liked: Staff & service
Recently stayed as a group of 10. Our stay was okay, we got a very good deal so it was fine for the price we paid. Pros: - pools were great - beautiful beach - plenty of day beds by the pool - great buffet breakfast - staff by the pool were lovely - rooms were large & clean - nice restaurants & spas close by outside the hotel - food was nice - movie night (but popcorn was so expensive) - free hire of bikes - fun lawn games Cons - we booked 3 rooms and they had us on different levels - there was a mouse in my room on the first night, they did send housekeeping in as soon as they knew about it - on our first day it took them 30minutes to deliver our drink order and over an hour to bring us the pizza we ordered. Another day we had to wait a long time for meals but the server apologised & brought up two free drinks - our kids ages 6-12 found the kids club boring
Stayed 4 nights in Oct 2025

10/10 Excellent

Neomi, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was large, clean and comfortable. Property was beautiful, lots of lounges with umbrellas no matter what time you went down to the beach. Most of the staff were friendly and helpful. Shout out to Sumita, very friendly and helped us get our luggage from storage. Breakfast was fantastic, lots of fresh fruit. Indian breakfast buffet was also excellent. Masala tea was delicious. Negatives....we called to get help with our luggage to check out. Took 45min of us waiting for assistance. Also, we were in a Palace room and were told we would be charged if we consumed anything from the mini fridge but they did not give us the price list. Also when we booked the Balinese Theatre we were told they would contact us to confirm. No one did so we went back to inquire and were told it was sold out but they could fit us in. Several empty tables that night. Overall, service was good, but some instances of frustration felt by us from the service at the front desk.
Stayed 3 nights in Oct 2025